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10.0
Everything was as it should be.Reviewed 4 Oct. 2023
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8.0
The car (Volvo XC40) turned out to be great; however, it was not the car we ordered, Volvo XC60. We received a 15% discount because of this. The pickup in Bristol was very nice; however, the drop off at Waverly Station in Edinburgh was not nearly as nice. The entrance into the parking garage in which the Alamo return is located is nearly impossible to get into without hitting concrete columns. It took much maneuvering to get in without hitting the sides of the car. This is a disaster waiting to happen. The people at both locations were courteous and helpful.Reviewed 4 Oct. 2023
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10.0
was great top to bottom. will be definately referring you to my friends. very pleased about pricingReviewed 4 Oct. 2023
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10.0
Everything was great.Reviewed 4 Oct. 2023
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10.0
Great. Thank youReviewed 4 Oct. 2023
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2.0
Confirmed reservation but car isn’t available on pickup.Reviewed 4 Oct. 2023
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10.0
bestReviewed 4 Oct. 2023
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2.0
I never got the car because they overbooked it and dint have a car for me. So I had to pay a taxi to get to my hotel. The next morning I called back and the lady swear to me that they have a car for me and to come to the airport to pick it up. So I paid a taxi a second time to find out that again they did not have a car for me. Even though the lady on the phone promised me they would have one. I ended up paying over 100$ of taxis for no reasons and the people at the counter or customer service never too accountability for their mistakes. They never offered to pay me back for my taxi fares that I ended up having to pay for Alamo mistakes. Very frustrating and disappointing.Reviewed 4 Oct. 2023
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10.0
The people who checked us out were great and it was very easy. Erika checked us in when we dropped the car back off and she was so friendly!Reviewed 3 Oct. 2023
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10.0
Excellent customer service. Very easy to pick up and drop off vehicle.Reviewed 3 Oct. 2023
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2.0
They didn’t have any cars.Reviewed 3 Oct. 2023
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10.0
Easy car hire with everything within the terminal, including the actual car pick up.Reviewed 3 Oct. 2023
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