Pros (+) Clean rooms, great location close to town and staff was extremely helpful
Cons (-) Not enough parking spots in the underground lot on just 1 of our 4 nights there
3 stars
Banff Caribou Lodge & Spa
Photos of Banff Caribou Lodge & Spa
Overview
Situated a short walk from Banff Railway Station, Banff Caribou Lodge and Spa provides guests with a convenient base when visiting Banff. It also has an indoor pool and a gym.
Guests can enjoy a range of relaxing treatments and beauty therapy at the in-house spa, Red Earth Spa. Staff are available 24/7 and can book tours and tickets.
The rooms at the hotel have a coffee maker and a refrigerator.
Banff Caribou Lodge and Spa's in-house restaurant is a hassle-free option for those wishing to dine in. Each evening, guests are welcome to relax in the lounge bar.
Set amongst the natural beauty of Canadian Rocky Mountain Parks World Heritage Site, the hotel provides a range of outdoor activities, including canoeing. Mt Norquay, Tunnel Mountain and The Banff Centre are only a brief car ride away.
Latest deals for Banff Caribou Lodge & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Banff Caribou Lodge & Spa
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Services and conveniences
- Conference rooms
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Key card access
- 24hr front desk
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
General
- Fireplace
- Seating area
- Inner courtyard view
- Sofa
- Telephone
- Mountain view
- Ski storage
- Storage available
Basics
- Free Wi-Fi
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
Things to do
- Hiking
- Bicycle rental
- Golf
- Canoeing
- Cycling
- Skiing
Pool and spa
- Spa and wellness centre
- Heated pool
- Spa
- Hot tub
- Pool towels
Bathroom
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Free parking
- Ski shuttle (surcharge)
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Playground
Workspace
- Fax/photocopying
Fitness
- Fitness centre
Reviews of Banff Caribou Lodge & Spa
8.1
Very good
2056 verified ratings
Wonderful
807
Very good
459
Good
356
Okay
149
Fair
134
Mediocre
71
Poor
80
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location and value for money, with many noting the comfortable beds and friendly staff. However, there are concerns about cleanliness, noise levels, and service quality, particularly regarding check-in and parking availability.AI-generated from customer reviews
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8.1 out of 10
1525 reviews
7.5 out of 10
76 reviews
8.5 out of 10
39 reviews
8.7 out of 10
1 review
8.8 out of 10
9 reviews
All reviews
Pros (+) close walking distance to town/bus was one block away to take to downtown if youdidn't want to walk
Cons (-) very NOISY room. We faced street-smokers out all hours of night talking - did not sleep well at all
Pros (+) I've stayed many times and quite like the facilities and the location, staff are always very friendly.
Cons (-) Parking was extremely limited because of an event on Saturday November 3rd. Because of this we had to park quite a way from the hotel. If I'd have known parking at the hotel wasn't available, I would have booked somewhere else. There was no warning when booking that parking wouldn't be available. Having multiple surgeries, a bad hip and knee, the reason I book at the Caribou is for the close and c...
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Pros (+) Comfortable and clean. Good location and nice staff.
Pros (+) Clean, spacious and well appointed rooms, nice spa, easy parking.
Cons (-) Parking structure ceiling is a little low (6'4") so if you have a taller vehicle or roof racks, watch out!
Pros (+) Great value, loved the decor. Brunch at the Keg was awesome!
Pros (+) The room and the hotel was gorgeous and cute. Beds were comfortable.
Cons (-) Lots of families here- the "hot pool" which was a larger hot tub was meant for sitting and relaxing. It was being terrorized by a group of 10-12 year old demon boys.
Pros (+) Clean and very nice staff.
Cons (-) The wireless internet reminded me of AOL dialup circa 1998.
Pros (+) We arrived early and our room wasn't ready so we were given bus passes to explore the area. Staff was friendly. Outside was pretty with benches and lots of beautiful flowers. Inside was quaint and themed. Keg restaurant in premises was a bonus.
Cons (-) It was older and showing the signs. No air conditioning. Elevators loud and rickety. Lighting in room not effective. Too bright in some areas and none in other areas. No coffee available until 630 am and wasn't refilled efficiently. Always lined up waiting for someone to replace empty coffee pot. Important because there was nowhere close by to purchase.
Location
521 Banff Avenue, Banff, AB T1L 1H8
What's nearby
- Banff Avenue0.8 km
- Tunnel Mountain0.9 km
- Canadian Ski Museum West1 km
- Canadian Mountain Holidays1.1 km
- Canada House Gallery1.1 km
- Whyte Museum of the Canadian Rockies1.3 km
- Banff Park Museum1.4 km
- The Banff Centre1.5 km
- Buffalo Nations Luxton Museum1.7 km
- Tunnel Mountain Drive1.8 km
- Banff Springs Golf Club2 km
- Bow Falls2 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Banff Caribou Lodge & Spa
Low season | March |
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High season | July |
Average price (weeknight) | C$ 209 |
Average price (weekend night) | C$ 239 |
When to book a room at Banff Caribou Lodge & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
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Distance to downtown | 1.1 km |