Good location, but
Great location on Banff Avenue, walkable to downtown and local sights. Hearty breakfast selections, though scrambled eggs would have been nice.
The upstairs loft was too hot to sleep, even with a fan, though downstairs kept cool. Water pressure in the bath was too low to keep the shower on consistently (shower kept shutting off by itself). Breakfast area was a bit cramped.
Access to popular locations.
Really small room. No cups in room. Coffee was not replenished on s daily basis.
Smallest room ever!
Under ground parking, good when to door temp is -10F
To expensive for such SMALL room, we came with 4 carry ons and one large suit case for skiing clothes, NO ROOM to place suit cases, this rooms are the smallest rooms ever! Breakfast included, very basic and mediocre products and choices. I will never go back I do not recommend There are lots of better locations and better looking places closer to down town.
Fun skiing hotel in banff
Just Barely Average
Location, free bus passes
Small room (couldn't find space to open even 1 suitcase comfortably), noisy (the open courtyard concept trapped and encouraged guest noise to echo), no parking in underground lot after about 10:00 at night, uninspired, meager breakfast, no air conditioning. Almost makes me want to revise my rating downward!
Room was clean, bed comfortable, staff friendly and helpful. Breakfast was also a big plus.
We liked the location, it was clean and the amenities were good in general.
For the price we paid we were suprised that our room didn't have AC. In the middle of august, it's really warm and we did not sleep well. Room was small but clean. Breakfast is included but you have to pay for eggs and bacon!
Hotel was clean and the staff was helpful. Double beds were comfortable. Hot tub area was great after a long hike. Parking garage underground was convenient. Within walking distance to town. ROAM bus transit a plus to use if needed.
We were in Banff during an unusually hot week with no A/C in the room. The room had 1 small window to open. They did provide an oscillating fan. Rooms were small compared to others. Breakfast was disappointing. No pool for children, only hot tub.
Location was perfect. Staff all very helpful and pleasant. Hot Pool was a nice touch and very enjoyable after a long day of hiking.
Room location was problematic for internet reception and speed. Air Conditioning was far from sufficient to the room during our stay in the late summer. I found the beds a little to hard for my tastes.
Good new and different experience!
Woodwork. Looks. One of the best breakfast staff!
No scrambled eggs in breakfast!
Amazing service, nice hotel, great location!
Staff was extremely friendly and accommodating, checked us in early, and got a late checkout with no problem. Very clean room, very clean hot pool (amazing!). Everything was fantastic 5/5! Sue at the front desk was absolutely incredible, offering us maps, scenic routes to lake louise etc.
Located in historic Banff, this contemporary hotel offers hotel rooms, suites with micro kitchens and lofts. Relax in the cave and basin inspired hot pool and sauna or taste the best margaritas in town at Chilis which is open for breakfast lunch and dinner.
Based on 2,676 reviews
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