They charged me for 2 nights when I only stayed for one, Due to an error in the online booking dates. They would not refund me because they said it was not within their policy. The Deluxe room was tiny and definitely not worth the money.
Hotel was an older facility without an elevator. Several front desk attendants were unfriendly. The cleaning staff was not consistent had to ask for towels several times along with Kleenex and bathroom tissue.
Didn't have an elevator ... would of chosen a different hotel especially since we were on the second floor and had to carry our luggage upstairs.
Restaurant is excellent. Check in fast. Views amazing
Room very dusty. Cleanliness can be improved
I hope they include free breakfast for hotel guests
This is a great hotel - if you are a good sleeper!
Beautiful view from room Great restaurant Great staff
The noise on the highway side rooms - did not sleep The hot tub had so much chemical in it we had to get out
Best Patio in Banff
A wonderful view and a excellent restaurant. My only knock would be more local draft beers on tap, ( Wildrose, Grizzly Paw etc). We do love it there.
When you stay at The Juniper Hotel in Banff, you'll be in the mountains, within a 15-minute drive of Banff Gondola and Upper Hot Springs. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Banff? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Based on 1,406 reviews
Bar and Beverages
Policies vary by room type and provider.