The beds were great and tv entertainment was very good also breakfast was satisfactory
The shower was plugged and the air conditioner filter was clogged and lastly the pool and hot tub had far too much chlorine the high content of chlorine was affecting the enjoyment of the pool and hot tub our eyes were watering
Close to MOA
We stayed so close to Mall of America, and there was a Denny's right next door open 24/7. This was good because we got in at 1:00 am. Nice pool and workout room and good breakfast. Very clean.
Room had new carpet and bed very comfortable. Everything was clean and lighting was adequate. Breakfast crew was awesome. They kept everything available and did it cheerfully. Dining room was also very clean and with enough space to serve/seat all who arrived for breakfast. First desk was also very efficient and helpful. This hotel was in a very good location for us and we enjoyed our stay!
All rooms should be equipped with safety bars for getting in and out of the tub/shower area. It is difficult to climb out of a tub without anything to hold on to.
Avoid if possible
It's next to a 24/7 Denny's restaurant. They have airport shuttle and relatively close to the airport.
Didn't feel safe as we saw cops taking a report for something that happend earlier the night we arrived. Its very outdated hotel.
I am a local who twice a year needs to escape to work on a large project. I stay in my room and work. Housekeeping was great at keeping me supplied while not interrupting and the breakfasts were a great way to start my day!
The doors shutting are LOUD. Wake a person out of a dead sleep. Would love to see some kind of softening of the frames to aid in this issue.
Hotel had a strong smoke smell, very over whelming when we walked onto our floor. Cigarette butts lining the ground beneath our balcony.
The workout center needs an update. The treadmill did not work.
Location and breakfast
I was given my room key and just before I left, they told me they gave me the wrong room number. I received a new key and went up to the room and someone was already in the room. I was checking in very late 1:30am and this could have ended badly, since I woke someone up.
Stale French fries on floor
Good location by airport and mall of America
Staff replied "I'm sorry the room wasn't clean to your standards" No, stale fries under the bed skirt (from the previous guest) is unacceptable by anyone's standards.
Property and staff
Little. Got a free newspaper.
Property is beat. Mgmt and staff not very customer friendly. Breakfast same stuff every day, low quality. Hotel needs a nakeover. Bed was reasonably comfirtablw. Sink and tub didn't drain well.
It was clean and the staff was nice, but not much
It's cheap, clean, and the staff is nice. But that's it.
The building is very run down and depressing. Our fan in our bathroom was really rickety and loud.
The staff was helpful. The rooms were big and clean.
Very slow elevator. Took the stairs instead. Breakfast was pretty mediocre, but it was the labor day weekend, so very busy. Wifi did not work very well in the rooms. The hotel computer in the lobby was broken.
Get your moneys worth at the Quality Inn and Suites Mall of America - MSP Airport hotel in Bloomington, MN near the Minneapolis-St. Paul International Airport. Our smoke-free hotel is conveniently located near the Mall of America, Nickelodeon Universe and more. After a long day, grab a bite to eat at Dennys, located at the restaurant, or enjoy hotel amenities like free breakfast, free WiFi, free airport transportation, an indoor heated pool and a hot tub and more. Business travelers appreciate fax services, banquet rooms and meeting rooms. Guest rooms include a coffee maker, hair dryer, desk, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Based on 1,617 reviews
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