Eurostars Montgomery

Good location. Beautiful park, restaurants, bars, fastfood, supermarket just near or in walkable distance. Situated near metro station, tram and bus stops. Great breakfast offer. Friendly and helpful receptionistes and consierges and other staff I've met (except one breakfest hall manager)

It wasn't the worst experience, but 5star hotel has to make some improvements. Cleaning: I found few long hairs (not mines ) in the bath and on the floor and glass wall was dirty. There was no extra roll of toilet paper in room. Two days latet I had to ask for it because the cleaning staff didn't bring the new ones instead and sanitary bags neither. Could not open the window to get fresh air. My room was on 7th floor and elevator didn't work for all day long even it was planned just for few hours. No any excuses or bonuses. 5-star hotel, but no hair conditioner, no toothpaste/brush, no slippers provided. I made a cup of instat coffee with creamer in the first evening and didn't get replecement during all 5 day stay. One of the breakfast halle managers chased guests from one table to another even when there were not many eaters. I felt uncomfortable during breakfast time watching him lifting guests up from their chairs to make a change. Even more... I had the feeling that he was counting each mouthful of food eaten during a meal

I liked the way they welcomed and assisted me

It was just ok considering its a 5 stars hotel

Good Hotel But Far From Center And Not Five Star

. Good hotel. Very expensive for the quality during weekdays. More reasonable during weekends. . Friendly helpful staff specially the manager and bellboy Internet reception was weak/non-existent in my first room. Switched to a room in another floor. Better but still not great.

. Not near the any of the tourist things (city center, Grand Place, Centeral Train Station . Had to take the metro to go anywhere or do anything. . Weak internet signal. . Breakfast not worth the price.

Complimentary slippers!

Misunderstanding over room-service order.

The room facilities and the staff who were really fast and professional.

The cleanliness was poor, I found a piece of glass on the floor and in the bath!!! The vaccumming was not really good either.

Le cadre et l'atmosphère.

J'y ai logé à plusieurs reprises. Généralement tout était parfait mais cette fois le système de ventilation a fonctionner toute la nuit sans possibilité de le couper et a fortement perturbé le sommeil.

La disponibilité du personnel, la propreté et le confort de la chambre, et la salle de bains.

Pour un 5 étoiles, l'hotel pourrait être équipé d'une piscine chauffée et d'un sauna/spa.

Le fait de séjourner dans un 5 * avec un budget de 3* en WE

grande chambre, endroit

non

I appreciated the fact that most of the staff are multilingual. Moreover, the staff was always very helpful, either with information or in handling any request for additional service, which were dealt with promptly and without additional charges.

Excellent value for the price (at least on week-end). Helpful and knowledgeable staff. Convenient location near underground. Nice rooms.

Ridiculously expensive breakfast (20 EUR), but there are many breakfast opportunity near. The services are good, but it is rather a 4 star not a 5 star hotel.

location, room