Book Budget car rentals at Christiansted Henry Rohlsen Airport

Reviews

Recent reviews

Traveler rating

Wonderful

4

Very good

6

Good

1

Okay

1

Fair

0

Mediocre

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7

2.0

they did not have the car available that we reserved. they were unapologetic and did not offer any discount for the car they had availableReviewed 18 Mar. 2023

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10.0

Good price good service very happyReviewed 12 Jun. 2022

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8.0

Very slow at counter for pick up.Reviewed 14 May 2022

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8.0

Easy process, clean car!Reviewed 11 Apr. 2022

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8.0

Process was quickly and easy. Gas is cheaper in land than paying for there gas. Gas was $4.39 and they were charging $6.99. But everything was pretty much good and seaming-less. I would definitely use them again.Reviewed 24 Mar. 2022

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8.0

Features of the Toyota SUV we rented were very confusing. The trunk was impossible to lock when holding the key fob. We had no idea that as long as you hold the fob, the trunk opens. Why this is is a complete mystery and a huge shortcoming. When I lock the car, that should be it until I unlock it, regardless of where the key fob happens to be. The other major problem was that I couldn't lock the brights. I had to hold the lever to the left of the steering column if I wanted the brights on all the time. No one at Budget knew why this was happening. It seems to me that it is Budget's responsibility to explain every important feature of their cars to us before we leave the lot - unless we are familiar with the car, of course. We had to return the car to Budget at the airport to find out about the trunk locking issue. No one was able to explain the problem over the phone. This caused us a huge waste of time. Otherwise, the car was comfortable and performed well.Reviewed 24 Feb. 2022

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10.0

Excellent all the way around !Reviewed 2 Feb. 2022

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2.0

This was the worst car rental experience I've ever had. First had to wait in the hot sun outside for 1.5 hours to even get to the window, then found out the Jeep I had rented had been downgraded to a compact car. Told the person at the desk and they said, sorry, this is the code the third party gave us for your rental and we have no other larger cars. CarRentals.com wouldn't help out either. Made me jump through hoops, and never refunded me the higher cost for a jeep or arranged for a larger car. So basically skip budget rental for sure, and don't depend on kayak or car entals.com to fix their mistakes.Reviewed 22 Oct. 2021

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7.9

Customer service could have been better. Other than that things were fine. Car was dirty. Stained abs scratched.Reviewed 14 Jul. 2021

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1.9

They did not have the car we reserved and didn't have any comparable options. We reserved out 7-passenger suv weeks in advance and they had rented it out the day before we arrived. They kept offering us SUVs that seated 5 when we had 6 people in our party. Truly awful experience. We needed up having to walk 3 miles to another rental not at the airport because there were no car options at any of the rental places so last minute and the cab stand had a 3 hour wait.Reviewed 10 Jul. 2021

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4.0

Cons:Customer service at pickup was horrible. My flight arrived 1 1/2 hours earlier than originally scheduled. A arrived at the budget counter that much earlier than my reservation time. The agent told me to get out of line so she could assist those with an earlier reservation time. When I tried calling the Budget customer service number, I could not get a live person. The automated system told me that my reservation in St Croix, USVI, was outside of the US, then transferred me to a number that was not answered. When I was finally waited on, the agent told me there were more 7 passenger vehicles, which I had reserved, and was given a 5 passenger vehicle for the same price.Reviewed 27 Jun. 2021

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6.0

Pros:Car was relatively new.Cons:There's a scam being run out of the St. Croix Budget car rental office. It is a shakedown f customers by the workers. When you return the car...if there's any sand in the vehicle you will be charged a clean fee. My car had minimal sand because I carefully clean any visible sand. Still the worker pointed out the few grains of sand and told be there would be a special cleaning fee...BUT he said that he thought I was a cool guy. He said he could tell just looking at me how cool I was...so he said If I slipped him $15 or $20...he could clean up the sand and waive the Budget fee. In other words...pay him the cleaning fee and instead of paying Budget. Total scam.Reviewed 8 Jun. 2021

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• 8.0 /10Hertz Car Rentals at STX

• What is the most popular rental car from Budget at Christiansted Henry Rohlsen Airport?

  Standard (Class Standard SUV or similar) is the most frequently booked rental car type from Budget at Christiansted Henry Rohlsen Airport.

• Where can I find Budget car rentals at Christiansted Henry Rohlsen Airport?

  Henry E. Rohlsen Airport is the closest Budget rental location to Christiansted Henry Rohlsen Airport. The telephone number for this location is +1 340 778 9636.

• Does Budget offer shuttle or airport pick-up services from Christiansted Henry Rohlsen Airport (STX)?

  Yes