Book Budget car rentals in Killeen

Reviews for Budget in Killeen

Recent reviews

Traveler rating

Wonderful

3

Very good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

10.0

the car ready at pick up time, having said, that they did compensate us for the delay.Reviewed 22 Apr. 2023

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8.0

Truck could have been cleaned out better, smoke burns in seats trash in bed of truck but overall not a bad experienceReviewed 10 Apr. 2023

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8.0

Having one person that was resolving customer issue on the while spent 20min to get serviced is unacceptableReviewed 21 Feb. 2023

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10.0

Great experience! Customer Service was top notch.Reviewed 4 Oct. 2022

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2.0

Car was not available when I arrived at the counter. All car rental station in the airport were sold out but kayak kept offering reservations and confirming them.Reviewed 30 Oct. 2021

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10.0

The van was great for the six passengers. All adults with plenty off space.Reviewed 29 Sep. 2021

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1.9

Budget totally screwed up my day. I reserved the car for 24 hours at 9 am. They put in the fine fine print somewhere that if you aren’t there within 15 minutes they cancel the reservation. So my flight doesn’t get in until 945 and there was never a 945 option. Then they said well we don’t have your truck but we can give you another vehicle for extra money. Total rip-off. Yeah they can put something in the contract that just totally screws you but is that the right answer. I think not. Will never use againReviewed 28 Aug. 2021

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2.0

Pros:NothingCons:A actual vehicle and them answering the phoneReviewed 26 Jun. 2021

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2.0

Pros:The staff was not helpful. They did not have the vehicle or a similar one available for my reservation. The clerk stated she wasn't sure about the seating capacity for the vehicle she tried to pawn off. I told her I must have seating for 7 as was reserved. We walked around the parking lot and she showed me that the vehicle I wanted was on a doughnut and they couldn't get it fixed until they had 5 flats to fix. I drove an hour to pick up this car. She offered a 12 passenger van that looked like a church bus or a Highlander with seating for 5. Neither was acceptable. She didn't care that I had already driven an hour to get the reserved vehicle. She stated they called and left a message, but the number they used was not the number on my confirmation and I never received it. She made no attempt to make the situation better or offer a remedy other than a car that was too small or a tank.Cons:The agent at the Killeen Airport was not courteous or helpful in any way. When I got upset, she seemed to think it was funny.Reviewed 10 May 2021

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4.0

Pros:Car was fine when I finally got itCons:I booked 4 different reservations and was not able to receive a rental until 3 days after I made my first booking. I showed up after my flight landed and was told my reservation was canceled because they had no vehicles. How was I able to reserve one (4 different times) only to show up and not be able to get a car? Made my business trip start off extremely inconveniently.Reviewed 4 Apr. 2021

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7.2

Pros:Car was clean and up to standard.Cons:Customer service representative was too busy to give individual care. When she tried she gave policy information but not personalized care. Due to this I hesitate using or recommending Budget to my family or my company and friends.Reviewed 23 Dec. 2019

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9.6

Pros:The Staff was very helpful, easy to get along with and friendly.Cons:everything was fine, stay the course.Reviewed 2 Aug. 2019

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More

• 5.0 /10Enterprise Rent-A-Car Car Rentals at Killeen
• 3.5 /10Avis Car Rentals at Killeen
• 3.3 /10Dollar Car Rentals at Killeen
• 4.9 /10Hertz Car Rentals at Killeen
• 5.9 /10Alamo Car Rentals at Killeen

• Has the Budget rental car policy in Killeen changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Killeen?

  Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Budget in Killeen.

• How many car rental locations does Budget have in Killeen?

  Budget has 1 rental location in Killeen. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Fort Hood Regional airport (GRK)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Fort Hood Regional airport (GRK)?

  Yes