8.0
-Reviewed 20 Sep. 2022
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2.0
Cons:- The link for the address for pickup and the map that were given were incorrect. Pickup was at the airport and not at tepaul road. - When we arrived at budget, we were told that they had no cars available and that contrary to the booking confirmation from Kayak, they could refuse the booking.Reviewed 14 Apr. 2019
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10.0
Pros:We got our rental car in Puerto Montt Airport faster than at any other time. It was great to get us on our way to do more sightseeing.Reviewed 16 Nov. 2018
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9.6
Great little carPros:Easy pick up and drop off. The car got us everywhere we wanted to go.Reviewed 7 Mar. 2018
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2.0
Car wasn't thereCons:When I arrived at Budget, the car wasn't there. And I am now stuck dealing with Allianz trying to get my money back for the insurance I paid but never received.Reviewed 30 Nov. 2017
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3.2
Rental place did not have car for usCons:We were told at pick up that they did not have the car size we reserved for us. They offered much smaller car for the same prize. We had way too many bags and demanded larger car. After having to fight with them and wait and hour and half they provided a larger car for an extra charge each day. A car that was not suitable for rental. It felt like we took someone's personal car...Reviewed 20 Feb. 2017
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7.6
Cons:Check in and delivery were very slowReviewed 5 Feb. 2017
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2.0
Terrible customer service experiencePros:Nothing at all. Will never rent from this lacation againCons:Super slow service, dirty car, unprofessional staffReviewed 8 Jan. 2017
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7.2
Car was therePros:Convenience. Staff was friendly.Cons:Car was having mechanical problems. Went through a lot of trouble to reach the local agency. Finally had to return to airport to exchange car. Non english speaking staff.Reviewed 20 Dec. 2016
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2.0
Car was not availableCons:When you rent/reserve an automatic car, it should be there. Not only was there not one available (in a country where manual is the standard), but the person at the Alamo counter was rude, indifferent, and completely unhelpful assisting us. We actually received some help from multiple other counters, who finally were able to connect us with a company with an automatic available.Reviewed 3 Dec. 2016
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2.0
Cons:They dont accept the credit card insurance.Reviewed 26 Nov. 2016
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2.0
Pros:Nothing reallyCons:I made a reservation for $84.82. The final charge was $111.03. I will contest the charge to my credit cardReviewed 10 Nov. 2016
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