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Passenger Van |
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Full-size |
Luxury |
Premium |
One location in Butte
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Reviews
2.8 Poor
Jul. 2018
Pros:
We clearly asked for a vehicle that sat 8. Since we have 8 in our family. They promised us such a vehicle. They failed to deliver. And they could not have cared less. So we drove around all weekend with two kids strapped into one seat, dangerous and illegal. We had no recourse.Cons:
We clearly asked for a vehicle that sat 8. Since we have 8 in our family. They promised us such a vehicle. They failed to deliver. And they could not have cared less. So we drove around all weekend with two kids strapped into one seat, dangerous and illegal. We had no recourse.4.4 Mediocre
Jun. 2017
Pros:
Gave us the car we requested.Cons:
The check in took forever, one slow person working. Checking out was easy. What was bad was an extra $750 charge, that we noticed on our credit card 5 days later. When we called they said it's because we returned it to the wrong city. Which was in correct according to my reservation. Also we only rented it to drive a one hour trip. And that's what they charge for a one hour trip?!! Wow.4.4 Mediocre
Feb. 2017
Pros:
The employee who I called on Sun. AM to advise him that NV. 93 out of Wells was CLOSED due to a dam bursting (!!!), and that I needed to let them know this would cause me to have to re-route through Salt Lake City to Hwy. 15 Northbound & possibly miss my 5 PM. dropoff Sun. at Butte airport said, "no problem, just drop the keys in the box with your paperwork, we will be closed and we don't know what time you dropped it off because we are closed." BUT- he was there when I got to the airport at 10 PM, accepted the keys, chatted about the fact I had called the day BEFORE and then handed me the receipt- and I didn't read it till the next day ( sorry, I was a LITTLE tired) when I saw they had thoughtfully CHARGED ME FOR AN ENTIRE NEXT DAY! So I went back Monday morning to ask them to correct it- and the same employee who I had called Sat., dropped off the truck to Sun. said the manager would be in later and could be help me? I said I thought it was WRONG to charge me for another whole day when I had CALLED THEM TO ASK FOR A LATE DROPOFF & HAD BEEN TOLD IT WAS NO PROBLEM! He shrugged, and said I needed to speak with the manager. So I called later Mon. (no manager, same guy answered) and then Tuesday (no manager, same guy answered) I am not a whiner, but $280 extra after being told all was well? Mystery manager, not there when I was told to call back- twice? I am usually easy to please but this one frosts my cake... Will call Avis corporate and actually write a letter.Cons:
See above!10.0 Wonderful
Aug. 2016
Pros:
Ease of rental & great car!3 locations in Butte
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10.0 Wonderful
May 2021
Pros:
easy processCons:
nothing9.6 Wonderful
Aug. 2020
Pros:
The car was clean & ready - but one tire was seriously low on air. The Hertz employee went above and beyond and had it repaired in short order by a local tire shop. Drop off was a breeze.Cons:
An excellent experience with great caring staff. What more could I ask for? All rental car agencies charge a significant premium for full size SUV's - so it was quite pricey.10.0 Wonderful
Jul. 2019
Pros:
Staff was friendly and helpful. Everything worked great6.8 Okay
Jul. 2019
Cons:
when booking a reservation, I feel its important to state the FULL Cost to get the Car, inclunding the deposit, that way I will know what available credit that I WOULD NEED TO HAVE AVAILABLE.7.6 Good
Sep. 2018
Pros:
Fine small car-wouldn’t rent this in Montana if the weather got bad thoughCons:
Kind of an expensive rate for a small car-8.4 Very good
Aug. 2018
Pros:
MpgCons:
Drivers seat just ok2 locations in Butte
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10.0 Wonderful
Feb. 2020
Pros:
Friendly staff10.0 Wonderful
Jan. 2017
Pros:
I will never rent from anyone else again! What a great experience!Cons:
Nothing, it was wonderful :)7.6 Good
Sep. 2016
Pros:
Automatic upgrade on rental, customer service was very friendly and helpful.Cons:
It took about 20 minutes after calling them to get picked up at the airport.One location in Butte
2 locations in Butte
One location in Butte
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Reviews
2.0 Poor
Jul. 2020
Pros:
Cahill and Silas found me a good rate and cleaned the car before giving it to me. My Ford Explorer had Sirius/XM, which was fun as I drove across the country.Cons:
On a car with fewer than 2,000 miles, I was astonished to get a flat tire. Even worse, it turned out that my rental had no spare tire! No full-size, no "doughnut" size either! Roadside assistance was courteous, but it was estimated to be 4-5 hours before a new vehicle could be delivered. Instead, I drove to a nearby Sears Tire store. Still, the flat delayed my trip by 3.5 hours.6.4 Okay
Jul. 2016
Cons:
I reserved an intermediate car and got a Nissan Sentra. Is that really an intermediate car? It seemed overpriced for the size and features (no satellite radio, etc). It was late at night and the parking lot was kind of far from the desk so I really didn't have an incentive to complain to the desk clerk. He told me it was a Nissan Sentra, but I'm not really familiar with many makes and models. Surprised when I get NYC area prices in Helena, MT.5.6 Fair
Jul. 2016
Pros:
The car was fine. Slight smell of smoke :-(Cons:
I waited at the counter at Helena Airport for almost half an hour before anyone showed up. I called the number on te sign at the counter No answer. I called the 800 number, spoke to a person, put on hold, disconnected by rating message. The attendant at the Avis counter went to look for the attendant, no luck. I called the 800 message again, waited, and finally the attendant showed up.Along with a 9 passenger van, rental companies in Butte offer 12 passenger vans.
Pick-up location | Butte |
---|---|
Car types | Van, Minivan |
Rental locations | 6 |
Airport locations | 5 |