Trips
Pueblo Bonito Rose Resort and Spa

Pueblo Bonito Rose Resort and Spa

8.3
Excellent

Based on 1,133 reviews
 
Playa EL Mi¿1/2Dano, 23410 Cabo San Lucas, Baja California Sur, Mexico
  +52 624 142 9898
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas, Baja California Sur, Mexico
Fri 17/8
Sat 18/8
Compare vs. KAYAK |
TripAdvisor C$ 105
VRBO C$ 217
HomeAway C$ 217
TripAdvisor
per night
VRBO
per night
HomeAway
per night

Rooms

Fri 17/8
Sat 18/8

Resort Rooms

C$ 105+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 105 per night

Double Rooms

C$ 598+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 1015 per night
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Double bed
C$ 598 per night
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Unknown
C$ 685 per night

Luxury Rooms

C$ 437+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 437 per night
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Unknown
C$ 537 per night
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Unknown
C$ 726 per night
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Unknown
C$ 819 per night

Standard Rooms

C$ 424+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 424 per night
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Unknown
C$ 540 per night

Reviews

Traveller rating

32
11
12
5
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Jun 2017
    8.8

    Overall, it was a good stay.

    The big problem I had in using Kayak is the third party company sent me an email itinerary showing May 21-28 but apparently sent the hotel dates of March 21-28. I didn't have a room when I got to Cabo so had to book a room elsewhere. I was supposed to check in on Sunday and it took until Monday for the hotel to let me know I had a room. I paid for 7 nights but only got 6, and was not refunded any monies for the 7th night.

  • Okay
    Dec 2016
    5.7

    EH....I think my expectations were too high

    We loved the location and the scenery . Many opportunities to participate in activities of all sorts or simply relax. We also enjoyed the opportunity to utilize the sister resort next door. We have to give a shout out to Guadalupe at the grill. He seemed to be one of the few that genuinely cared and exceeded any other at the resort!!! We really missed him on his day off !

    At the moment we checked in we were politely told that our package was not all inclusive. The booking website was misleading and we had to haggle and bargain to upgrade our package to an all inclusive for a mere $870 more (their discounted rate) This hotel took no ownership for the mislead advertisement. I had previously emailed the hotel to double check my reservations and accommodations with no clear response. Tips were pushed on us and sometimes not so politely requested. We spent more on tips than we would have on food. Overall only very few staff members willing to go above and beyond to make an exceptional experience that we had hoped for.

  • Okay
    May 2016
    4.2

    Couldn't sleep very loud t place food was not good

    This was our third time to stay there things have really gone down hill

  • Okay
    Apr 2016
    5.4

    Housekeeping ladies were incredibly friendly.

    Front desk check in host and bartenders were rude.

  • Okay
    Apr 2016
    4.2

    There are better options

    Good location on a swimmable beach with view of the arch. Close to downtown Cabo

    The service is extremely slow. They have a bunch of customer unfriendly policies and rules. This is not a true all-inclusive resort. There is an option to go "all-inclusive" but you have to sign for the check whenever you consume food or beverage. Not everything is included in the all-inclusive (such as the kids club for example, or wifi in the rooms). There are not a ton of activities for kids compared to other comparable resorts. The rooms are old and tired. Food in the buffet is mediocre (quantity over quality). Overall, the staff didn't make us feel like they were there to please the guests, they are there because it's a job. Will not return.

  • Excellent
    Apr 2016
    9.1

    Beautiful location

    location, beach amenities, hotel staff, rooms are nice

    beds were uncomfortable, no free wifi, more choices for restaurants,

  • Okay
    Feb 2016
    5.4

    Embarrassment to Hospitality

    They overbooked the hotel and tried to split us apart from the wedding party we were member of, they transferred us to the adjacent hotel and promised us the all inclusive package as a nice gesture. Next day management felt the deal was too good and rescinded the offer in the middle of dinner. I spoke with Hedoc and Iliana in management only to have defensive combative conversations. They denied they gave us the offer even when I had paperwork and wristbands. I have had bad service before, I have had management make mistakes before but I have never seen such an inhospitable management team treat guests in this manner. Own up to your mistakes, take responsibility and make it right. I hate writing bad reviews, and being a restaurant owner understand how painful they are to read, but this weekend was so painful for my fiancé and I we needed to alert other travelers.

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About

Overview

Located on calm-water Médano Beach and facing Los Cabos's signature Land's End rock formations, this all-suites resort is 6 blocks from downtown Cabo San Lucas' shopping, dining, and nightlife.

Expedia

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Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

8.3 Excellent

Based on 1,133 reviews

10.0

Breakfast

9.3

Beach

6.6

Service

5.9

WiFi

Things to Know

  • Friendly service
  • Great view
  • Beach nearby
  • Near city centre

Check in

4:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Increased Accessibility
Business centre
Internet
Wi-Fi
Room service
Spa
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24 Hour Front Desk
Safe
Airport shuttle (surcharge)
Free parking
Storage available
Beachfront
Elevator
ATM on-site
Concierge service
Cribs available
Gift shop
Laundry service
Child pool
Hairdryer
Coffee shop
Kitchen/Kitchenette
Babysitting/child services (surcharge)
Pets not allowed
Designated smoking area
Steam room
Free valet parking
Wedding services
Outdoor tennis
Terrace/Patio

Photos

Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Bedroom All Photos (35)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Balcony Balcony (2)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Bathroom Bathroom (3)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Beach Beach (3)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Bathroom Bathroom (3)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Beach Beach (3)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Bedroom Bedroom (4)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Building Building (1)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Dining room Dining room (1)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Golf course Provided by Hotels.com Golf course (1)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Gym Gym (1)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Living room Living room (1)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Meeting room Conference (3)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Outdoors view Outdoors (2)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Patio Patio (1)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Restaurant Restaurant (4)
Pueblo Bonito Rose Resort and Spa - Cabo San Lucas - Spa Spa (1)
All Photos (35)
Spa (1)
Restaurant (4)
Pool (4)
Banquets (1)
Golf course (1)
Balcony (2)
Building (1)
Bedroom (4)
Patio (1)
Dining room (1)
Lobby (1)
Outdoors (2)
Beach (3)
Living room (1)
Buffet (1)
Gym (1)
Conference (3)
Bathroom (3)
All Photos (35)

Location

Most Popular Landmarks

  • Nikki Beach 294 m
  • Playa el Médano 395 m
  • Marina Cabo San Lucas 0.9 km
  • Plaza Bonita Mall 1 km
  • Galeria La Grande 1.3 km
  • Museo de Cabo San Lucas 1.5 km

Cabo San Lucas Travel Guide

Learn about Cabo San Lucas on KAYAK

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