Good to know
|Distance to city centre||12.7 km|
|Distance to airport||3.0 km|
|"Clean, cozy, close to airport."||(in 453 reviews)|
|"Good value an clean room."||(in 163 reviews)|
|"The hotel is clean and comfortable."||(in 14 reviews)|
|"the staff is rude"||(in 37 reviews)|
|"Reception staff not friendly."||(in 36 reviews)|
|"Air conditioner was extremely loud."||(in 22 reviews)|
Time of year
Show reviews that mention
|air conditioner||in 72 reviews|
|clean room||in 294 reviews|
|close to the airport||in 959 reviews|
|comfortable beds||in 55 reviews|
|early flight||in 85 reviews|
|early morning||in 27 reviews|
|free breakfast||in 155 reviews|
|free shuttle||in 361 reviews|
|friendly staff||in 187 reviews|
|good restaurant||in 112 reviews|
|hotel was clean||in 35 reviews|
|staff were friendly||in 182 reviews|
|transport from airport||in 464 reviews|
Reasonably close to airport, we had a one night layover. Other than that not much positive.
Staff very rude and unfriendly at checkin in the evening (although the desk girl in the morning was pleasant) Breakfast poor - stale bread and very unappetizing ham Misleading/deceptive on airport shuttle - they will pick you up for free (although took an hour for our pick up despite airport being 10 minutes from hotel), but there is NOT a free shuttle service back to hotel, had to pay 300 pesos for a ride in a van with barely functional airconditioning Location, other than proximity to airport, is horrible - basically an industrial area with a Subway the only place to eat anywhere close.
Convenient location on a main road near the airport and a quick walk to an Oxxo (like 7/11). Room had air con, but was basic. Breakfast was pretty good; guy at front desk spoke good English. Only downside was they charge 300 pesos to take the hotel Collectivo to the airport, per person, which is v. expensive considering it is five minutes away!
Price for taking the van to the airport was too expensive!
The room was generally fine except for the loud aircon.
You have to call them 24 hours in advance to reserve the airport shuttle! If you don't, there is some kind of arrangement between the hotel and the airport taxi services to charge a ridiculous amount (400 MXN/20 USD each way) for a 5-minute journey. This extortionate taxi price offsets any potential savings from staying at this hotel. There is also no shuttle back to the airport so you have to pay the 400 MXN anyway or just try your luck with a taxi off the highway.
No electricity outside the rooms. E.g. to change a phone while waiting. No common area to dir and wait. No good available for late arrivals.
Nothing. This is genuinely the worst experience at a hotel I've ever heard.
The staff is incredibly unhelpful, they do not have an airport shuttle or a suitable restaurant and have lied about it. They then charged us so much money to call us a taxi to take us to the airport...but it was their shuttle they said they didn't have. They will trap you at this hotel and then overcharge you for everything. 2.5 is not low enough.
Get rested and ready for anything at the Comfort Inn Cancun Aeropuerto hotel in Cancun, MX near the Cancun International Airport. We are also near Puerto Morelos, Playa del Carmen and Plaza de Toros. Prepare for a successful day ahead with amenities like free breakfast, free high-speed wireless Internet, free weekday newspapers, a business center and copy, print and fax machines. All spacious guest rooms and suites have TVs, coffee makers, desks, irons, ironing boards and more. Behind every great day is a great night at our Comfort Inn Cancun Aeropuerto hotel. Book now. Children 12 and under stay free. 24 hours prior notice will be needed to schedule transportation. Shuttle service is available, please contact the hotel for more details.
based on 5,117 reviews
Things to Know
- Good access to airport
Policies vary by room type and provider.
FAQs when booking at Comfort Inn Cancun Aeropuerto
Where is Comfort Inn Cancun Aeropuerto located?
Comfort Inn Cancun Aeropuerto is located at Blvd Luis Donaldo Colosio Lote 5 Super M, 12.7 km from the centre of Cancún. Wet'n Wild Cancún is the closest landmark to Comfort Inn Cancun Aeropuerto.
When is check-in time and check-out time at Comfort Inn Cancun Aeropuerto?
Check-in time is 3:00 PM and check-out time is 1:00 PM at Comfort Inn Cancun Aeropuerto.
Does Comfort Inn Cancun Aeropuerto offer free Wi-Fi?
No, Comfort Inn Cancun Aeropuerto does not offer free Wi-Fi.
Does Comfort Inn Cancun Aeropuerto offer free parking?
Yes, Comfort Inn Cancun Aeropuerto offers free parking.
Does Comfort Inn Cancun Aeropuerto offer free airport shuttle service?
No, Comfort Inn Cancun Aeropuerto does not offer free airport shuttle service.
How far is Comfort Inn Cancun Aeropuerto from the airport?
Comfort Inn Cancun Aeropuerto is 3 km from Cancun. Comfort Inn Cancun Aeropuerto is 52.7 km from Playa Del Carmen.
Can you bring pets to Comfort Inn Cancun Aeropuerto?
No, pets are not allowed at Comfort Inn Cancun Aeropuerto.
Does Comfort Inn Cancun Aeropuerto have a pool?
No, Comfort Inn Cancun Aeropuerto does not have a pool on-site.
Reviews about Comfort Inn Cancun Aeropuerto
Most Popular Landmarks
- Wet'n Wild Cancún 4.3 km
- El Rey Ruins 7.3 km
- Playa Delfines 7.5 km
- Museo Maya de Cancun 8 km
- Kukulcan Plaza 10.9 km
- Playa Marlin 11.1 km
|Playa Del Carmen||52.7 km|