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Hacienda de Castilla
3 stars

Hacienda de Castilla

Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 843 0620
From
C$ 34
Cheapest

rate per night

7.6
Good
based on 508 reviews
508 reviews
Room type
Provider
Nightly total
Double room
C$ 34
Standard Room
C$ 37

Photos of Hacienda de Castilla

Overview

Rating
Hotel with a 24-hour front desk, near Ultramar Ferry Puerto Juárez This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a children's pool, a meeting room, and concierge services are onsite. Hotel Hacienda de Castilla offers 43 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 32-inch LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. An outdoor pool and a children's pool are on site.
Rating
7.6
Good
Based on 508 verified guest reviews

Latest deals for Hacienda de Castilla

Thu 13/2
Fri 14/2
Standard Room
bed type unknown
bed type unknown
bed type unknown
Double room
2 double beds
2 double beds
2 double beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Hacienda de Castilla

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Bathroom

  • Shower
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Public bath
  • Private bathroom
  • Walk-in shower

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Air-conditioned

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area

Dining

  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Dining table

General

  • Quiet street view
  • Inner courtyard view
  • Telephone
  • Tile/marble floor
  • Pool view
  • Storage available

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Kitchen

  • Refrigerator
  • Dining area
  • Kitchenette

Pool

  • Outdoor pool
  • Plunge pool
  • Pool towels

Laundry

  • Iron and ironing board
  • Pants press

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Board games/puzzles
  • Pool table

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Terrace/Patio

Family friendly

  • Child pool

Reviews of Hacienda de Castilla

7.6
Good
508 verified ratings
Wonderful
107
Very good
66
Good
140
Okay
52
Fair
57
Mediocre
25
Poor
61
Guests say
Overall, guests expressed significant dissatisfaction with this hotel, primarily due to its poor service and challenging location, which many described as unsafe. Several reviews highlighted issues with cleanliness in the rooms and bathrooms, and there were multiple accounts of unprofessional behavior from the staff. While some did appreciate the value for money and cleanliness in certain areas, the overall experience was marred by these negative factors.
AI-generated from customer reviews
Cleanliness2.5 out of 10
Location2 out of 10
Service1 out of 10
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4.8
Mediocre
Natallia, Sep 2015
Pros (+) Value for money, staff is very polite
Cons (-) I would call the location of the hotel DANGEROUS, unless you want to get around by taxi only. Also Ive seen roaches in my room. In the future I would not book any hotel futher than ADO station. And one more thing: you need to update address: its mza 64, not 24, as you mentioned in your booking confirmation email. You sent me to the wrong place. Sincerely, Natallia Krazhava

Location

Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo

What's nearby

  • Iglesia cristo rey1.4 km
  • Parque Las Palapas1.5 km
  • Parroquia de Cristo Resucitado4.4 km
  • Torre Escenica4.9 km
  • Playa Langosta5.3 km
  • Playa Tortugas6.7 km
  • Cancun Golf Club at Pok Ta Pok7.7 km
  • Playa Caracol8.8 km
  • Playa Chac Mool9.1 km
  • Forum Beach9.1 km
  • Acuario Interactivo9.3 km
  • Delphinus Punta Cancún9.3 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hacienda de Castilla

Low season

September

High season

August

Average price (weeknight)

C$ 43

Average price (weekend night)

C$ 45
Cheapest month to stay with an average 19% drop in price.
Most expensive month to stay with an average 15% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hacienda de Castilla

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Hacienda de Castilla

  • If you’re after a cheap room at Hacienda de Castilla, then you should consider staying during the low season. The cheapest deals can generally be found in September and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hacienda de Castilla, plan to stay on a Sunday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at Hacienda de Castilla was booked for on KAYAK in the last 2 weeks was C$ 38, while the most expensive was C$ 38.
  • How long should you stay at Hacienda de Castilla? KAYAK users usually book their rooms here for 6 days.
See more tips

FAQs when booking at Hacienda de Castilla

  • Where is Hacienda de Castilla located?

    Hacienda de Castilla is located at Calle 17, Sm. 64, Mza. 23 in Downtown, 2.1 km from the centre of Cancún. Iglesia cristo rey is the closest landmark to Hacienda de Castilla.

  • When is check-in time and check-out time at Hacienda de Castilla?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hacienda de Castilla.

  • Does Hacienda de Castilla offer free Wi-Fi?

    Yes, Hacienda de Castilla offers free Wi-Fi.

  • Does Hacienda de Castilla offer free parking?

    Yes, Hacienda de Castilla offers free parking.

  • How far is Hacienda de Castilla from the airport?

    Hacienda de Castilla is 16.3 km from Cancun. Hacienda de Castilla is 73.9 km from Cozumel.

  • Does Hacienda de Castilla have a pool?

    Yes, Hacienda de Castilla has a pool on-site.

  • How does KAYAK find such great Hacienda de Castilla hotel deals?

    KAYAK scours the web for all room deals available at Hacienda de Castilla in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hacienda de Castilla and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hacienda de Castilla.

See more FAQs

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