Hacienda de Castilla

3 stars
7.2
Good
based on 542 reviews
542 reviews
Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo, Mexico
Calle 17, Sm. 64, Mza. 23, Cancún, Quintana Roo
+52 998 843 0620
Tue 22/9
-
Wed 23/9
2 guests, 1 room
Deals from
C$ 36
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, bed type unknown
C$ 36
Standard Room, bed type unknown
C$ 40
Double room, bed type unknown
C$ 39
17 more Hacienda de Castilla deals
17 more Hacienda de Castilla deals
Pool
Outdoors view
Outdoors view
Pool
Pool
Parking
Pool
Building
Outdoors view
Other
Other
Other
Restaurant
Building
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a children's pool, a meeting room, and concierge services are onsite. Hotel Hacienda de Castilla offers 43 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 32-inch LED televisions come with premium cable channels. Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. An outdoor pool and a children's pool are on site.
7.2
Good
542 reviews

Latest deals for Hacienda de Castilla

Tue 22/9
-
Wed 23/9
Double room, bed type unknown
C$ 36
nightly with fees
Standard Room, bed type unknown
C$ 45
nightly with fees
Double room, bed type unknown
C$ 39
nightly with fees
Standard Room, bed type unknown
C$ 40
nightly with fees
Standard Room, 2 double beds
C$ 43
nightly with fees
Standard Room, bed type unknown
C$ 44
nightly with fees
Double room, bed type unknown
C$ 46
nightly with fees
Standard Room, 2 double beds
C$ 46
nightly with fees
Standard Room, 2 double beds
C$ 46
nightly with fees
Double room, bed type unknown
C$ 50
nightly with fees
Double room, bed type unknown
C$ 46
nightly with fees
Standard Room, bed type unknown
C$ 57
nightly with fees
Standard Room, bed type unknown
C$ 47
nightly with fees
Double room, bed type unknown
C$ 54
nightly with fees
Standard Room, bed type unknown
C$ 47
nightly with fees
Standard Room, bed type unknown
C$ 55
nightly with fees
Standard Room, bed type unknown
C$ 60
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hacienda de Castilla

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Reviews of Hacienda de Castilla

7.2
Good
542 verified ratings
Wonderful
121
Very good
74
Good
142
Okay
54
Fair
59
Mediocre
25
Poor
67

Summary of reviews

Guests say
Guests frequently mentioned issues with cleanliness, such as dirty sheets and towels, and pest problems. Service was often described as unhelpful or rude, with several complaints about reception and lack of assistance. The location was considered neutral; while some found it convenient, others noted it was far from attractions or in an unsafe area. However, guests did appreciate the comfort of the beds and, in a few cases, the friendliness of certain staff members. Breakfast often received criticism for lack of variety or quality.
AI-generated from customer reviews
Location7 out of 10
Bed Comfort7 out of 10
Breakfast2.5 out of 10
Service2 out of 10
Cleanliness1 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo

What's nearby

  • Puerto Juarez1.8 km
  • Gran Puerto1.9 km
  • Glorieta del Ceviche1.9 km
  • Puerto Cancun2.2 km
  • Estadio de Beisbol Beto Avila2.8 km
  • Estadio Olímpico Andrés Quintana Roo3.1 km
  • La Gran Plaza5 km
  • Cancun Golf Club at Pok Ta Pok7.7 km
  • Poliforum Benito Juarez8.2 km
  • Cancun Convention Center8.9 km
  • Hard Rock Cafe Cancun9 km
  • CoCo Bongo Cancun9 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 002-025-000176/2026

Essential information about Hacienda de Castilla

Low season

High season

Average price (weeknight)

Average price (weekend night)

November
December
C$ 49
C$ 42
Cheapest month to stay with an average 12% drop in price.
Most expensive month to stay with an average 19% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Hacienda de Castilla

Which month has the cheapest rates at Hacienda de Castilla?

The cheapest month to stay at Hacienda de Castilla is January, with an average nightly rate of C$ 43. The most expensive month is August at C$ 57 per night.

What is the cheapest day to book Hacienda de Castilla?

The cheapest day to book Hacienda de Castilla is Friday, with an average nightly rate of C$ 39. The most expensive day is Thursday at C$ 57 per night.

How far in advance should you book Hacienda de Castilla?

To get the best price at Hacienda de Castilla, book around 4 weeks in advance. This could save you approximately 19% compared to booking last minute.

KAYAK's top tips for your stay at Hacienda de Castilla

  • If you’re after a cheap room at Hacienda de Castilla, then you should consider staying during the low season. The cheapest deals can generally be found in November and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hacienda de Castilla, plan to stay on a Friday or Tuesday. The most expensive day is usually Thursday.
  • The cheapest price a room at Hacienda de Castilla was booked for on KAYAK in the last 2 weeks was C$ 57, while the most expensive was C$ 57.
  • How long should you stay at Hacienda de Castilla? KAYAK users usually book their rooms here for 8 days.

FAQs when booking at Hacienda de Castilla

  • Where is Hacienda de Castilla located?

    Hacienda de Castilla is located at Calle 17, Sm. 64, Mza. 23 in Downtown, 2.1 km from the centre of Cancún. Puerto Juarez is the closest landmark to Hacienda de Castilla.

  • When is check-in time and check-out time at Hacienda de Castilla?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hacienda de Castilla.

  • Does Hacienda de Castilla offer free Wi-Fi?

    Yes, Hacienda de Castilla offers free Wi-Fi.

  • Does Hacienda de Castilla offer free parking?

    Yes, Hacienda de Castilla offers free parking.

  • How far is Hacienda de Castilla from the airport?

    Hacienda de Castilla is 16.3 km from Cancun. Hacienda de Castilla is 73.9 km from Cozumel Intl.

  • Does Hacienda de Castilla have a pool?

    Yes, Hacienda de Castilla has a pool on-site.

  • How does KAYAK find such great Hacienda de Castilla hotel deals?

    KAYAK scours the web for all room deals available at Hacienda de Castilla in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hacienda de Castilla and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hacienda de Castilla.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
Hotel Dna Cancun
5.4 Okay (11 reviews)0.17 kmWi-Fi, Flat-screen TV, Free toiletriesC$ 67+
2-star hotel
7% cheaper
habitaciones el batey
0.22 kmC$ 44+
2-star hotel
Hotel Los Cuates de Cancun
0.32 kmC$ 62+
2-star hotel
Blue Coconut Cancun Hotel
7.8 Good (477 reviews)0.39 kmOutdoor pool, Free Wi-Fi, Free parkingC$ 49+

Cheapest

See cheapest stays in Cancún
2-star hotel
7% cheaper
habitaciones el batey
0.22 kmC$ 44+
2-star hotel
Blue Coconut Cancun Hotel
7.8 Good (477 reviews)0.39 kmOutdoor pool, Free Wi-Fi, Free parkingC$ 49+
3-star hotel
Terracaribe Hotel8 Excellent (2,853 reviews)0.44 kmOutdoor pool, Restaurant, Free Wi-FiC$ 49+
2-star hotel
Hotel Los Cuates de Cancun
0.32 kmC$ 62+

Most recommended

See most recommended stays in Cancún
3-star hotel
Adhara Hacienda Cancun8.5 Excellent (4,972 reviews)0.64 kmOutdoor pool, Fitness centre, RestaurantC$ 109+
3-star hotel
Terracaribe Hotel8 Excellent (2,853 reviews)0.44 kmOutdoor pool, Restaurant, Free Wi-FiC$ 49+
2-star hotel
Blue Coconut Cancun Hotel
7.8 Good (477 reviews)0.39 kmOutdoor pool, Free Wi-Fi, Free parkingC$ 49+
4-star hotel
Mex Hoteles7.5 Good (3,505 reviews)0.79 kmOutdoor pool, Fitness centre, RestaurantC$ 74+

Good to know

Distance to downtown

Nearest Airport

Distance to airport

2.1 km
Cancun
16.3 km

More options for your stay in Cancún