Search
Photos
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
Riu Cancun
3 stars

Riu Cancun

Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 848 7151
From
C$ 272
Cheapest

rate per night

7.6
Good
based on 123 reviews
123 reviews
Room type
Provider
Nightly total
Standard Room
C$ 272
Double room
C$ 301
King room
C$ 437

Photos of Riu Cancun

Overview

Rating
The hotel Riu Cancun allows guests to enjoy their holidays freely without limits, without worries, and taking time to relax. This luxury hotel is located in 10 min walking distance to the beach in Cancún's hotel district. There is a plethora of bars and restaurants as well as a shopping centre in the vicinity. The centre of Cancún, which lies 1 km away, may easily be reached by making use of public transportation for which a stop is located directly in front of the hotel. The international airport lies about 20 km away.
Rating
7.6
Good
Based on 123 verified guest reviews

Latest deals for Riu Cancun

Fri 24/1
Sat 25/1
Double room
bed type unknown
2 double beds
bed type unknown
King room
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Riu Cancun

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Car rental
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Bottle of water
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Smoke alarms
  • Air-conditioned
  • Trash cans

Pool and spa

  • Spa and wellness centre
  • Massage
  • Pool bar
  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony
  • Outdoor furniture
  • Private beach
  • Garden

Things to do

  • Gift shop
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Pool table
  • Water sport facilities (on site)
  • Night club

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

General

  • Sea view
  • Sofa
  • Telephone
  • Storage available

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled Access
  • Elevator

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Complimentary breakfast

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Parking

Reviews of Riu Cancun

7.6
Good
123 verified ratings
Wonderful
65
Very good
13
Good
13
Okay
9
Fair
9
Mediocre
4
Poor
10
Guests say
Guests generally appreciated the location of the hotel, highlighting its proximity to shops, restaurants, and the beach. The pool area was well-enjoyed by many, providing a fun environment. However, there were significant complaints regarding the service, particularly at the front desk, where guests experienced rude staff and issues with reservations. Cleanliness was also a concern, with some guests finding their rooms unsatisfactory. Additionally, the food quality and variety received negative feedback, with many diners expressing disappointment in the options available.
AI-generated from customer reviews
Location10 out of 10
Pool9 out of 10
Cleanliness2.5 out of 10
Service1.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters
All filters
Filters
Review rating
Traveller type
Time of year
Score by provider
10
Wonderful
TJ, Aug 2020
Pros (+) Great location, very modern property, all representatives were fabulous. Excellent safety precautions in place! They worked diligently to sanitize things throughout the day and night!
Cons (-) While food is certainly in abundance we were limited to certain items repeated each day that were 'good to us'. Much of the food was just not to our liking. If your party books 2 rooms try to get them adjoining, at least then when you hear every conversation through that door it will be people you know, otherwise you will hear someone else's baby or party or TV show.
10
Wonderful
Anonymous, May 2019
Pros (+) As expected, brilliant

Location

Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, 77500 Cancún, Quintana Roo

What's nearby

  • Playa Caracol159 m
  • Forum Beach0.6 km
  • Delphinus Punta Cancún0.7 km
  • Playa Chac Mool1 km
  • Cancun Golf Club at Pok Ta Pok1.4 km
  • Playa Tortugas2.2 km
  • Acuario Interactivo3.5 km
  • Playa Langosta3.5 km
  • Playa Marlin4.1 km
  • Torre Escenica4.2 km
  • Kukulcan Plaza4.3 km
  • Parroquia de Cristo Resucitado4.6 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Riu Cancun

Low season

January

High season

December

Average price (weeknight)

C$ 500

Average price (weekend night)

C$ 510
Cheapest month to stay with an average 21% drop in price.
Most expensive month to stay with an average 28% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Riu Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Riu Cancun

  • If you’re after a cheap room at Riu Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in January and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Riu Cancun, plan to stay on a Sunday or Wednesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Riu Cancun was booked for on KAYAK in the last 2 weeks was C$ 321, while the most expensive was C$ 443.
  • How long should you stay at Riu Cancun? KAYAK users usually book their rooms here for 5 days.
See more tips

FAQs when booking at Riu Cancun

  • What sports activities are on offer at the Riu Cancun?

    Aside from the group fitness classes available at the Riu Cancun such as toning classes or water aerobics in the swimming pool, guests can play a game of volleyball on the beach, hire kayaks, snorkelling equipment or catamarans, or enjoy a scuba diving lesson for beginners in the pool. These activities are complimentary if you have booked your stay with an all-inclusive package.

  • Are there any computers I can use at the Riu Cancun?

    If you have left your laptop at home but need to use a computer while on holiday at the Riu Cancun, head to the sports bar where you will find a few computer stations you can use for a fee. They are connected to the internet, and usage is charged in 15m slots.

  • Is there a dress code if I want to have dinner at one of the Riu Cancun restaurants?

    While there are no particular requirements for how to dress at breakfast or lunch at the hotel, if you are planning to go out for dinner you will need to make sure you follow the dress code. All the restaurants follow a formal dress code with gentlemen required to be in long trousers and with no sleeveless shirts.

  • Does the Riu Cancun offer any services for families with children?

    If you are looking for an activity your kids will enjoy while you’re on holiday at the Riu Cancun, then you should head to RiuLand, which is the hotel’s kids club for children aged 4 to 12 years old. Children will be divided into two groups that will each go for a different activity depending on their age. Most of the activities are outdoor based and are supervised by the hotel’s team of professionals, with appearances by Calu, the RiuLand mascot character.

  • What sort of entertainment can I expect at the Riu Cancun?

    The Riu Cancun organizes live shows for their guests to enjoy every day of the week, with a different style of show every night so you will feel like you’re seeing something new every night. You can expect live music shows, opera nights and Mayan cultural shows, amongst others, and the staff always get the audience involved ensuring a fun evening for everyone.

  • How can I get from Cancun International Airport to the Riu Cancun?

    The easiest way to get to the Riu Cancun from the airport is to book a private transfer, either with a taxi or with a shared shuttle bus that will drop you off at the hotel. If you choose to go with a taxi, expect to pay 956 MXN (around 50 USD) for two persons for a one-way trip and you will get to the hotel in about 20m, while a shared shuttle bus will cost about 439 MXN (23 USD) per person for a return trip, and the trip will take about 30m as the bus will be making a few other stops along the way.(Prices checked 06/05/19).

  • Where is Riu Cancun located?

    Riu Cancun is located at Blvd. Kukulcan, Km 9, Manzana 50, Lote 5 in Hotel Zone, 8.6 km from the centre of Cancún. Playa Caracol is the closest landmark to Riu Cancun.

  • When is check-in time and check-out time at Riu Cancun?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Riu Cancun.

  • Does Riu Cancun offer free Wi-Fi?

    Yes, Riu Cancun offers free Wi-Fi.

  • How far is Riu Cancun from the airport?

    Riu Cancun is 17.4 km from Cancun. Riu Cancun is 71.6 km from Cozumel.

  • Does Riu Cancun have a pool?

    Yes, Riu Cancun has a pool on-site.

  • How does KAYAK find such great Riu Cancun hotel deals?

    KAYAK scours the web for all room deals available at Riu Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Cancun.

See more FAQs

Nearby hotels and places to stay

3-star hotel
56% cheaperLa Palma Hotel & Club Nautico7.1 Good (660 reviews)0.18 kmBeachfront, Restaurant, Room serviceC$ 141+
4-star hotel
54% cheaperLa Palma Beachfront Hotel Boutique - Self Check In7.9 Good (52 reviews)0.18 kmOutdoor pool, beachfront, RestaurantC$ 146+
4-star hotel
Riu Palace Las Americas8.7 Excellent (435 reviews)0.25 kmPrivate beach, snorkelling, Outdoor poolC$ 454+
3-star hotel
40% cheaperCancun Zone Hotel0.26 kmC$ 193+
2-star hotel
85% cheaperGreen Caps Cancun Hospedaje5.6 Okay (5 reviews)0.28 kmC$ 49+
3-star hotel
78% cheaperSuites Costa Blanca7.5 Good (875 reviews)0.33 kmFitness centre, Free Wi-Fi, Free toiletriesC$ 71+
3-star hotel
77% cheaperSelina Cancun Laguna Hotel Zone7.3 Good (3,967 reviews)0.38 kmSnorkeling, Restaurant, Bar/LoungeC$ 73+
3-star hotel
75% cheaperMayafair Design Hotel6.8 Good (2,355 reviews)0.3 kmSnorkeling, Restaurant, Bar/LoungeC$ 79+
4-star hotel
Hyatt Ziva Cancun9 Excellent (1,756 reviews)0.64 kmPrivate beach, snorkelling, Outdoor poolC$ 885+
4-star hotel
Riu Palace Las Americas8.7 Excellent (435 reviews)0.25 kmPrivate beach, snorkelling, Outdoor poolC$ 454+