Cons: After confirming online about my booking, I am told that they dont have available car once I reached the location.
9 May 2017
Poorly run - Not an AVIS
Pros: I liked the person at the Hertz location when picking up, very helpful. A lady from Michigan.
Cons: No cars available when picking up
When returning car
No call back
No real advise when calling customer service
20 Jun 2017
Pros: Price, space
Cons: tires had no tread, windshield wipers were not working properly, and air conditioner worked when it felt like it.
17 Jul 2017
Pros: Very new and comfortable car. Unlimited Mileage. Good rate.
Cons: Long wait time when picking up and dropping off the car at a Hertz location away from an airport.
6 Sep 2017
Ease of rental
Pros: We were in and out very quick and even got upgraded from a compact to a Range Rover
Cons: Everything was great
23 Sep 2017
Quick and Easy Pickup and Drop Off
Pros: Pretty painless process and the weekly rate was very reasonable. I rented a Kia Optima for me and my 4 sisters. It is very roomy and has a large trunk that easily accommodated our 5 bags.
13 May 2017
Pros: When I arrived there was a note on the door that the attendant would be back in 5 minutes. I waited 25 minutes for a rude attendant to open the office back up. He then told me he had no vehicle for me. He was rude and unhelpful.
Pros: Quick check-in / out
Cons: Car was noisy (Chrysler 200)
Car was confusing to operate, no specific temp on A/C for example and when playing song via Media it showed how long song was but did not count down so don't know where you were in the song
2 Dec 2016
Nice car, not customer service.
Pros: The car was in good shape, got great gas mileage and was comfortable to drive.
Cons: The Enterprise representative attempted to scare me into insurance and all the extras, to the point that I was anxious about driving the car out of the lot. There are ways to sell insurance without making the buyer apprehensive about the purchase.