Cons: I am a senior citizen and need back support to be comfortable when driving long distances. I know how to take care of the hips and knees, take regular breaks, walk, stretch etc. The seat sat so low that the visor did not even reach the top of my brow. No help in countering glare. Had to fold sweatshirt 6 times to make up for the back of seat being immovable. I was not upset that I picked up a nail while taking grandson to get shrimp for fish bait. At least the car I was provided for return trip was more comfortable (Dodge Dart) than the Ford I drove down. I thought my having to pay for a tire was too much. I didn't drive in any construction area.
7 Sep 2016
Cons: They didn't have a car for me!
11 Mar 2017
Decent experience overall
Pros: Easy drop-off and pick-up.
Cons: Can't pay with debit cards and they require a $200 deposit which I did not know about until the day of. Additionally, I called to ask a question before picking up the car and was informed that the car I requested may not be available and they weren't sure if any cars were available for a one-way rental. This was literally less than half an hour before I was scheduled to pick up my car.
19 Apr 2017
Nissan to Kia to a Hyundai
Pros: Hyundai Sonata did very well on gas! Comfortable for very long rides! Satellite radio is a PLUS! And reverse camera is great!
Cons: Was hoping for Nissan Alrima but when we got there, they had a Kia for us. Small. But the Hyundai offered afterwards was not bad at all.
5 May 2017
Pros: Just the price service really poor.
Cons: Poor customer service, the guy on front desk, was not professional at all act like he didnt care about anything. When the person in front of my ask for his reservation he said was none and was careless. I have my reservation paid off and reservation information ready and he look several times and said was no reservation, I have to call the 800 number and the person that answer the call was nice and found my reservation really quick. They need professional people at that lication. The car was dirty gas tank wasn't full. First time and last time.
23 May 2017
Cons: I made a reservation and Hertz called me 20 minutes before pick up to tell me no cars were available. Reimbursed me in no way. Rent from Enterprise! They were great and had a car for me at the last minute.
28 May 2017
Pros: Van rental was great for what we needed. Greg, the associate at Hertz was wonderful.. He was exeptionally busy but very very friendly, professional and made sure all our needs were met.
Cons: Car was very dirty on the outside and greasy in passenger
Side. Had brown stuff on the plastic head part and what looked like chip grease all over the inside of door.
Overall very displeased with cleanliness. Called enterprise and they knocked off some $ due to it being dirty.
9 May 2017
Great service and very friendly!
Pros: My representative was extremely nice and very helpful. The whole office was nice.
31 Mar 2017
No hassle car rental
Pros: Good experience. Clean car. Good rates. Friendly employees