Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
8.8
Excellent
105 reviewsCleanliness
9.1
Comfort
8.5
Pick-up/Drop-off
9.1
Value for money
8.0
5 locations in Milwaukee
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10.0 Excellent
Jun. 2021
Pros:
Staff was very friendly and helpful. Drop-off was a breeze.Cons:
A staff person called me a few hours after picking up the car saying they needed to verify the mileage and it may need to come back and swapped for a different car due to a possible need for an oil change. Tried calling back, but they were closed, and didn’t open until 9:00am the next day. The main Enterprise toll free number we tried had hours that started at 7:00am, but we would have been already long gone. When I picked up the car, the staff said to “call us anytime if you need anything” but the branch’s restrictive hours and the toll free number’s lack of 24-hour service prevents this. In the end, the staff person said don’t worry about it, there’s typically a 1500 mile buffer built in. All turned out well, but we were stressed after getting that initial voicemail because there was no way we could go all the way back to swap out a car, nor divert our course to go to a different Enterprise to do it, as we were on strict time constraints.10.0 Excellent
Aug. 2020
Pros:
Car was in great shape. Staff was exemplary in their service.7.6 Good
Jul. 2020
Pros:
Pick up was simple and complete, barring the EZ pass that did not work.Cons:
The EZ pass toll system that I was given did not work. Therefore, I had to pay tolls with my personal card, absorbing additional charges, for something that I rented specifically to work.9.2 Excellent
Sep. 2019
Pros:
I was upgraded to a new, larger car. I am usually more interested in fuel efficiency, but it was a good small efficient SUV/sport wagon. When I returned the car within a day + 1 hour, I was charge for this instead of 2 days, I really appreciate that.Cons:
I messed up and booked my reservation to the downtown location instead of the airport. I think getting a more obvious notification of this would be really helpful. The drop-off fee for going from one city to another was a little frustrating, but not too large.2.0 Mediocre
Apr. 2019
Pros:
That y’all took my moneyCons:
Stop ripping people off10.0 Excellent
Oct. 2018
Pros:
Alex was extremely helpful and professional. I was super impressed at how smooth he ran things with so many people in the waiting room.7.8
Good
105 reviewsCleanliness
8.4
Comfort
8.0
Pick-up/Drop-off
8.4
Value for money
6.2
One location in Milwaukee
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10.0 Excellent
May 2021
Pros:
Staff was great and very helpful.Cons:
I can’t think of a thing that would have made my experience better.6.8 Good
Jul. 2020
Cons:
The quoted price was $29.95 plus taxes per day with 200 miles per day. Somehow, I wound up being charged $265 for a 4 day rental. That alone is enough to upset me because obviously the quoted price was hiding extra fees or other costs.8.0 Excellent
Jul. 2020
Pros:
Very Friendly staff and smooth pickup and dropoff experience.2.0 Mediocre
Jun. 2020
Cons:
The lady that actually worked for National Car rental made me EMAIL her a copy of my flight itinerary ROUNDTRIP and then after doing so, TWICE, denied me a rental due to my flight being a stand by10.0 Excellent
Jan. 2020
Pros:
Ice scrapper, gps screen and phone play through car. Classy looking carCons:
I have no recommendations10.0 Excellent
Dec. 2020
Pros:
The staff were patient and helpful. You’d think that should be common in customer service but sadly it’s not so it’s great to step up to the counter and receive this great service. Especially during the holidays!Cons:
Nothing I can think of5.9
Okay
235 reviewsCleanliness
7.4
Comfort
6.9
Pick-up/Drop-off
6.9
Value for money
6.2
One location in Milwaukee
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6.0 Good
May 2021
Cons:
on 2nd day dashboard said tire air pressure low. garage took a nail and some staples out of the right rear tire and said the tread was worn.8.0 Excellent
Apr. 2021
Pros:
I got the Nissan Pathfinder I wanted and it was a good driveCons:
When I dropped the car off, luckily I stayed around for the person to examine. She told me I had not filled up the gas - but actually, I did, to just above 1/2, as the the tank was right at 1/2 when I picked it up. She told me this wasn't correct, but after a few minutes of me telling her I definitely left the car with more gas than I started with, she said it was cool - but if I had just left it, I would have been charged extra for refueling.6.0 Good
Mar. 2021
Pros:
Pick-up staff were so-so; drop off-fine. no real encounter thereCons:
Vehicle needed maintenance; several signs on the dashboard recommending service; tire light came on; my brother filled 3 out of the 4 tires which were in the 20# range. Only one tire nearly correctly filled.2.0 Mediocre
Mar. 2021
Pros:
the staff was nice but miss leading on the total price She told me i would not be charged the extra 2 hrs with the upgrade and i was charged the extra and then sum.Cons:
Honesty2.0 Mediocre
Feb. 2021
Pros:
Staff was horrible. And I didn’t even end up getting the rental and still haven’t received my money back for it.Cons:
Everything could have been better.4.0 Okay
Jan. 2021
Pros:
Staff was friendly and kind through each stepCons:
Car was dirty in multiple areas, smelled like cigarette smoke, needed an oil change 2 minutes into driving it it. Not worth it for the money.5.4
Okay
167 reviewsCleanliness
5.4
Comfort
6.3
Pick-up/Drop-off
5.2
Value for money
5.6
2 locations in Milwaukee
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4.0 Okay
May 2021
Pros:
Drop off was easy but no receipt was givenCons:
The person at the counter was very crabby and unfriendly. The car was very dirty outside and it smelled terrible of smoke10.0 Excellent
May 2021
Pros:
YesCons:
I thought the price was high for the vehicle8.0 Excellent
Mar. 2021
Cons:
I most important thing you could have done better is to have an ice/snow scraper in the car. It amazed me that a car rented in Wisconsin would not have one. I had to brush/ scrape 2 inches of snow and ice using my hands and a credit card. Ridiculous! The outside of the car was filthy with dirt.7.6 Good
Aug. 2020
Pros:
The initial car that we rented from the MKE airport made horrible noises. We were able to go to another location first thing the next morning to switch it out. LUCKILY we were still in the area.Cons:
The car could have been cleaner.5.6 Okay
Aug. 2020
Cons:
Car had an odor plus I found McDonalds salt packets under the seat.8.0 Excellent
Jul. 2020
Pros:
Drop off was easy. Car was clean and was just what we needed for the weekend.Cons:
Pickup took forever. The line was so long and even longer by the time I left. The staff was friendly and was doing their best but they just needed more staff.5.4
Okay
150 reviewsCleanliness
4.6
Comfort
4.6
Pick-up/Drop-off
6.0
Value for money
6.0
One location in Milwaukee
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9.6 Excellent
Oct. 2020
Cons:
Exterior needed a wash.4.8 Okay
Oct. 2020
Pros:
when I got to rental counter in Mke- Marie argueed with me re. me wanting to return the car with a full tank of gas- so I got taken- a 10 gallon tank at $2 a gallon - and was charged 27....Cons:
when I got to rental counter in Mke- Marie argueed with me re. me wanting to return the car with a full tank of gas- so I got taken- a 10 gallon tank at $2 a gallon - and was charged 27....explain it better and given me my options- car was too small .....2.0 Mediocre
Sep. 2020
Pros:
NoneCons:
Our reservation for a speciality van was at noon. We arrived at the location at 12:07 and the location was closed. The sign on the door and the website both said the location was open until 2:00. Avis was very unhelpful, insisting that it was my fault for “missing my appointment.” I told them that there were several steps they could have taken to make the situation a more customer service friendly experience, when the rental office saw they had a specialized reservation at noon, and they closed early, they should have had the courtesy to call us to alert us that our reservation was at closing time. The evening before, I called Avis to confirm the reservation, at that point the agent should have mentioned that the location closes at the time of my reservation. Neither steps were taken. I ended up having to drive to an airport location, and pick up a much smaller car, they didn’t have my specialty van in stock. I now have to pay $400 in shipping to get the remaining items shipped that was intended to go into the van. Avis customer service has been unhelpful, and maintains this is “my fault.” Buyer beware.9.6 Excellent
Jun. 2020
Pros:
Good car that was clean and hadn't been smoked in before my trip.Cons:
I'm not a big fan of the Milwaukee Airport. The signage is awful. I got lost trying to get back to the concourse.4.0 Okay
Jan. 2020
Pros:
Never again this was my worst rental experience ever. I would never use Kayak or Thrifty again.Cons:
Using any rental company never using Kayak9.2 Excellent
Jan. 2020
Pros:
AffordableCons:
Car was dirty inside and out. Customer service rep was rude at the counter. Very short tempered and rude.4.9
Okay
112 reviewsCleanliness
5.3
Comfort
5.4
Pick-up/Drop-off
4.3
Value for money
5.3
4 locations in Milwaukee
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2.0 Mediocre
Nov. 2021
1.9 Horrible
Jun. 2021
4.0 Okay
Jun. 2021
Pros:
It was a cheap rate for last minute, nothing else..Cons:
Nasty. I will stick with Enterprise going forward.4.0 Okay
May 2021
Pros:
Staff tried to accomodate but had NO cars!Cons:
Seems the contract is only one sided. No car available! No message ahead of time to alert the customer of the situation. Even a Phone call would have been nice. Car was prepaid....I was the one left hanging. Told me to be in line at the door the next morning and for sure I would get a car. Next day 1.5 hours later I was driving away (13.5 hours after they reservation called for), How would you rate that? I would like to give a higher rating...but honestly can not. Was told to never use a third party to reserve in the future.2.0 Mediocre
May 2021
Cons:
Location was not as represented. Satellite location closed at five, website said eight. Management would not stay past 5 o’clock for any reason. As my flight information dictated I was arriving at airport at 4:30, had to pick up bags and get to satellite location within 18 minutes. Just not reasonable4.0 Okay
May 2021
Pros:
The car was fine and the price point was decent.Cons:
Terrible rental experience when I went to get the car. I arrived with my reservation and they told me they didn’t have any cars available at all. I told them I had a reservation but it didn’t matter. None of the nearby Hertz had cars either. I had to wait over an hour for them to have someone return a car that I could use. They say they regularly overbook people, which means I can make a reservation and they still won’t have a car for me. I was very late for my plans because of their poor business model. Terrible experience4.7
Okay
48 reviewsCleanliness
5.2
Comfort
5.4
Pick-up/Drop-off
4.7
Value for money
5.4
2 locations in Milwaukee
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2.0 Mediocre
May 2021
Pros:
NothingCons:
I reserved by vehicle for 12pm noon and arrived at 12:05pm to find the location closed. Kayak didn't give me any notification that I would have to arrive earlier than noon if I expected to get a car. It caused a huge logistical headache for my trip and I won't be booking cars through Kayak again.9.6 Excellent
Dec. 2019
Pros:
Staff was friendly and picking up and dropping off the car was quick!Cons:
Nothing really6.8 Good
Oct. 2019
Pros:
Drop off was quick.Cons:
Quicker pick up. Provide a way for renter to pre-record info so pick up goes much faster.10.0 Excellent
Sep. 2019
Pros:
Great store with friendly employeesCons:
Location is ok but not great10.0 Excellent
Aug. 2019
Pros:
Staff was extremely friendly and professional. Picked the car quickly with no issues.6.0 Good
Sep. 2017
Pros:
Long line upon arrival. Discovered due to "upgrade" of the vehicle so the sales agent could pitch various features for extra charges. I will not use Avis again.Eagle Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Milwaukee
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Milwaukee
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Milwaukee
Mayfair
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Milwaukee
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Milwaukee
Most popular agency | Thrifty |
---|---|
Most popular car type | Intermediate |
Average price | C$ 61/day |
Good deal | C$ 50/day |