Car Rentals in Niagara Falls, New York

Pick-up Location	Niagara Falls
Rental Locations	7
Airport Locations	4

Pick-up Location

Niagara Falls

Rental Locations

Airport Locations

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2.0

Cons: After paying more to get the car at the airport, nobody was working the counter. Waited 45 min arguing with Hertz on the phone. Someone showed up to pick up keys from drop box. Drove us to another location. Missed meeting and lost lots of money. Car had around 40000 miles and big burn hole in seat.

Reviewed Jun. 2019

review from
2.0

Cons: Never showed up. I was not able to pick up a car.

Reviewed May 2019

review from
8.8

Pros: Mohammed at check-in was super friendly, and the check-in process was really fast and easy. We even got a bit of an upgrade from what we requested.

Cons: My only complaint was that the SUV we got was not very clean inside. There was quite a bit of pet hair and crumbs all over the place, although it did smell good inside. Also, the rear door was very hard to open, and the sensor on the dashboard kept saying it was open, when it wasn't.

Reviewed Apr. 2019

review from
2.0

Cons: There were no representatives at the airport location (IAG). Took over 2 hours to complete a process that should have taken no more than 15 minutes.

Reviewed Nov. 2018

review from
10.0

Economical ride

Pros: Great on gas

Reviewed Sep. 2018

review from
10.0

Cons: NO one at the counter when we arrived . After waiting 15 minutes , had to call Hertz central to have them notify the one and only employee to come inside to the counter and take care of us . He was outside parking cars. Who knew there was one guy??? This is not an employee problem ,but under staffing by the company.

Reviewed Sep. 2018

review from
2.0

Worst rental experience ever!!

Pros: Nothing! Absolutely nothing good!

Cons: First Cars badly damaged and super dirty. 2nd car super dirty and after I returned car hertz continued to charge credit card daily. Hertz kept my account open after returning a not damaged accident car. Rude customer service, couldn’t explain the continuous daily changes, so I had to call everyday to question charges, and finally called my credit card to block hertz daily charges.

Reviewed May 2018

review from
2.8

TERRIBLE EXPERIENCE

Pros: The car got me from Point A to Point B and was decently fuel efficient.

Cons: There was no one at the airport rental desk for my pickup and I had to wait an hour and 20 minutes before we could get anyone on the phone to help because no one would pick up. Someone came and picked us up and took us to another off site hertz dealer and got us our car. The car was old, didn't have a key fob, and the only way to lock it or unlock it was to insert the key to the passenger side door because none of the others worked. I'm thankful to have gotten a car that got us where we needed to go, but I for sure won't be renting here again.

Reviewed Apr. 2018

review from
10.0

Highly Recommended

Pros: The representative was very courteous and great to work with. Very easy process!

Reviewed Aug. 2017

review from
10.0

Pros: excellent customer care in buffalo and snellville. Also price was much better than other car companies particularly the one beginning w/ an "E"..

Reviewed Sep. 2016

review from
10.0

Pros: The car was ready when I arrived and the staff was very friendly and accommodating.

Reviewed Jan. 2016

review from

8.8

Pros: Mohammed at check-in was super friendly, and the check-in process was really fast and easy. We even got a bit of an upgrade from what we requested.

Cons: My only complaint was that the SUV we got was not very clean inside. There was quite a bit of pet hair and crumbs all over the place, although it did smell good inside. Also, the rear door was very hard to open, and the sensor on the dashboard kept saying it was open, when it wasn't.

Reviewed Apr. 2019

review from
10.0

Economical ride

Pros: Great on gas

Reviewed Sep. 2018

review from
10.0

Cons: NO one at the counter when we arrived . After waiting 15 minutes , had to call Hertz central to have them notify the one and only employee to come inside to the counter and take care of us . He was outside parking cars. Who knew there was one guy??? This is not an employee problem ,but under staffing by the company.

Reviewed Sep. 2018

review from
10.0

Highly Recommended

Pros: The representative was very courteous and great to work with. Very easy process!

Reviewed Aug. 2017

review from
10.0

Pros: excellent customer care in buffalo and snellville. Also price was much better than other car companies particularly the one beginning w/ an "E"..

Reviewed Sep. 2016

review from
10.0

Pros: The car was ready when I arrived and the staff was very friendly and accommodating.

Reviewed Jan. 2016

review from

2.0

Cons: After paying more to get the car at the airport, nobody was working the counter. Waited 45 min arguing with Hertz on the phone. Someone showed up to pick up keys from drop box. Drove us to another location. Missed meeting and lost lots of money. Car had around 40000 miles and big burn hole in seat.

Reviewed Jun. 2019

review from
2.0

Cons: Never showed up. I was not able to pick up a car.

Reviewed May 2019

review from
2.0

Cons: There were no representatives at the airport location (IAG). Took over 2 hours to complete a process that should have taken no more than 15 minutes.

Reviewed Nov. 2018

review from
2.0

Worst rental experience ever!!

Pros: Nothing! Absolutely nothing good!

Cons: First Cars badly damaged and super dirty. 2nd car super dirty and after I returned car hertz continued to charge credit card daily. Hertz kept my account open after returning a not damaged accident car. Rude customer service, couldn’t explain the continuous daily changes, so I had to call everyday to question charges, and finally called my credit card to block hertz daily charges.

Reviewed May 2018

review from
2.8

TERRIBLE EXPERIENCE

Pros: The car got me from Point A to Point B and was decently fuel efficient.

Cons: There was no one at the airport rental desk for my pickup and I had to wait an hour and 20 minutes before we could get anyone on the phone to help because no one would pick up. Someone came and picked us up and took us to another off site hertz dealer and got us our car. The car was old, didn't have a key fob, and the only way to lock it or unlock it was to insert the key to the passenger side door because none of the others worked. I'm thankful to have gotten a car that got us where we needed to go, but I for sure won't be renting here again.

Reviewed Apr. 2018

review from

Most Popular Agency	Hertz
Most Popular Car Type	Compact
Average price	C$ 102/day
Good deal	C$ 51/day

How much does it cost to rent a car in Niagara Falls?

On average a hire car in Niagara Falls costs C$ 103 per day.

What is the most popular rental car in Niagara Falls?

Compact (Ford Focus or similar) is the most frequently booked rental car type in Niagara Falls.

What is the best rental car company in Niagara Falls?

Based on ratings and reviews from real users on KAYAK, the best car rental companies in Niagara Falls are Enterprise (8.5, 12806 reviews), Hertz (7.4, 23 reviews), and Alamo (7.4, 12 reviews).

Which car rental companies are at the airport: Niagara Falls Airport (IAG)?

Car rental companies onsite at Niagara Falls Airport include Hertz and Enterprise.

Which car rental companies will pick you up at the airport: Niagara Falls Airport (IAG)?

Car rental companies that offer shuttle or pick-up services from Niagara Falls Airport to off-airport locations include Hertz and Enterprise.

How can I find car rentals near me in Niagara Falls?

Take a look at our extensive car rental location map to find the best rental cars near you.

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