Recent Reviews
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10.0
Economical ride
Pros: Great on gas
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10.0
Cons: NO one at the counter when we arrived . After waiting 15 minutes , had to call Hertz central to have them notify the one and only employee to come inside to the counter and take care of us . He was outside parking cars. Who knew there was one guy??? This is not an employee problem ,but under staffing by the company.
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2.0
Worst rental experience ever!!
Pros: Nothing! Absolutely nothing good!
Cons: First Cars badly damaged and super dirty. 2nd car super dirty and after I returned car hertz continued to charge credit card daily. Hertz kept my account open after returning a not damaged accident car. Rude customer service, couldn’t explain the continuous daily changes, so I had to call everyday to question charges, and finally called my credit card to block hertz daily charges.
review from
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2.8
TERRIBLE EXPERIENCE
Pros: The car got me from Point A to Point B and was decently fuel efficient.
Cons: There was no one at the airport rental desk for my pickup and I had to wait an hour and 20 minutes before we could get anyone on the phone to help because no one would pick up. Someone came and picked us up and took us to another off site hertz dealer and got us our car. The car was old, didn't have a key fob, and the only way to lock it or unlock it was to insert the key to the passenger side door because none of the others worked. I'm thankful to have gotten a car that got us where we needed to go, but I for sure won't be renting here again.
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10.0
Highly Recommended
Pros: The representative was very courteous and great to work with. Very easy process!
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10.0
Pros: excellent customer care in buffalo and snellville. Also price was much better than other car companies particularly the one beginning w/ an "E"..
review from
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10.0
Pros: The car was ready when I arrived and the staff was very friendly and accommodating.
review from
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10.0
Economical ride
Pros: Great on gas
review from
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10.0
Cons: NO one at the counter when we arrived . After waiting 15 minutes , had to call Hertz central to have them notify the one and only employee to come inside to the counter and take care of us . He was outside parking cars. Who knew there was one guy??? This is not an employee problem ,but under staffing by the company.
review from
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10.0
Highly Recommended
Pros: The representative was very courteous and great to work with. Very easy process!
review from
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10.0
Pros: excellent customer care in buffalo and snellville. Also price was much better than other car companies particularly the one beginning w/ an "E"..
review from
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10.0
Pros: The car was ready when I arrived and the staff was very friendly and accommodating.
review from
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2.0
Worst rental experience ever!!
Pros: Nothing! Absolutely nothing good!
Cons: First Cars badly damaged and super dirty. 2nd car super dirty and after I returned car hertz continued to charge credit card daily. Hertz kept my account open after returning a not damaged accident car. Rude customer service, couldn’t explain the continuous daily changes, so I had to call everyday to question charges, and finally called my credit card to block hertz daily charges.
review from
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2.8
TERRIBLE EXPERIENCE
Pros: The car got me from Point A to Point B and was decently fuel efficient.
Cons: There was no one at the airport rental desk for my pickup and I had to wait an hour and 20 minutes before we could get anyone on the phone to help because no one would pick up. Someone came and picked us up and took us to another off site hertz dealer and got us our car. The car was old, didn't have a key fob, and the only way to lock it or unlock it was to insert the key to the passenger side door because none of the others worked. I'm thankful to have gotten a car that got us where we needed to go, but I for sure won't be renting here again.
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