Book Hertz car rentals in Niagara Falls

Niagara Falls, NY, United States
2 Oct — 9 Oct
Niagara Falls, NY, United States
Sat 2/10
Noon
Sat 9/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Niagara Falls

Overall Rating6.9 GoodBased on 16 reviews
Cleanliness
7.2
Comfort
7.0
Overall
6.6
Pick-up/Drop-off
7.1
Value for money
6.8

Recent reviews

Traveler rating
5
0
1
3
0
Find reviews that mention:
4.8
Pros:No line up at counterCons:I did not feel I got the car I paid for. Our original plans were to be travelling with four people all with large suitcases. Website provided the indication I was to receive a fullsize luxury vehicle. A Chrysler 300 or similar. It ended up being only the two of us. What I received was a very small crammed Cadillac XT SUV. It would have seated four small people comfortably, It only held our two suitcases and definitely would not have accommodated us as per our original booking. I questioned why we were being a given such a small car (small SUV) at the counter at time of pick up and the representative looked at me with a disgusted look and said "It is a Cadillac !!", to make me feel like I should be ashamed and that I was wrong to ask for the larger luxury vehicle that I booked. If it was a Cadillac Escalade, a Lincoln Navigator or any vehicle similar in size to a Chrysler 300 I would have been perfectly fine. When I walked out to the parking lot, the Hertz section had only five vehicles, all small cars and our small SUV. We would have had a serious problem if it was the two couples as per our original travel plans. With no other vehicles in the lot any further discussion or argument on the matter would have bee futile. We loaded our two suitcases (1 large and 1 medium size) in the back, as they just barely fit and drove off with mindset that I had been taken advantage of and that I just had to put up with it.Reviewed 15 Oct. 2019
review fromkayak
10.0
Pros:couldn`have had a better experienceReviewed 19 Mar. 2021
review fromkayak
9.6
Pros:Staff was very friendly and helpful. Pickup and drop off very convenient.Cons:I wish the car rental prices were not sooooo expensive!!!!Reviewed 10 Nov. 2019
review fromkayak
2.0
Worst rental experience ever!!Pros:Nothing! Absolutely nothing good!Cons:First Cars badly damaged and super dirty. 2nd car super dirty and after I returned car hertz continued to charge credit card daily. Hertz kept my account open after returning a not damaged accident car. Rude customer service, couldn’t explain the continuous daily changes, so I had to call everyday to question charges, and finally called my credit card to block hertz daily charges.Reviewed 10 May 2018
review fromkayak
10.0
Pros:excellent customer care in buffalo and snellville. Also price was much better than other car companies particularly the one beginning w/ an "E"..Reviewed 20 Sep. 2016
review fromkayak
9.6
Pros:Yes, everything went wellReviewed 26 Jun. 2019
review fromkayak
2.8
TERRIBLE EXPERIENCEPros:The car got me from Point A to Point B and was decently fuel efficient.Cons:There was no one at the airport rental desk for my pickup and I had to wait an hour and 20 minutes before we could get anyone on the phone to help because no one would pick up. Someone came and picked us up and took us to another off site hertz dealer and got us our car. The car was old, didn't have a key fob, and the only way to lock it or unlock it was to insert the key to the passenger side door because none of the others worked. I'm thankful to have gotten a car that got us where we needed to go, but I for sure won't be renting here again.Reviewed 3 Apr. 2018
review fromkayak
10.0
Cons:NO one at the counter when we arrived . After waiting 15 minutes , had to call Hertz central to have them notify the one and only employee to come inside to the counter and take care of us . He was outside parking cars. Who knew there was one guy??? This is not an employee problem ,but under staffing by the company.Reviewed 10 Sep. 2018
review fromkayak
10.0
Highly RecommendedPros:The representative was very courteous and great to work with. Very easy process!Reviewed 29 Aug. 2017
review fromkayak
2.0
Cons:There were no representatives at the airport location (IAG). Took over 2 hours to complete a process that should have taken no more than 15 minutes.Reviewed 24 Nov. 2018
review fromkayak
2.0
Cons:Never showed up. I was not able to pick up a car.Reviewed 20 May 2019
review fromkayak
8.8
Pros:Mohammed at check-in was super friendly, and the check-in process was really fast and easy. We even got a bit of an upgrade from what we requested.Cons:My only complaint was that the SUV we got was not very clean inside. There was quite a bit of pet hair and crumbs all over the place, although it did smell good inside. Also, the rear door was very hard to open, and the sensor on the dashboard kept saying it was open, when it wasn't.Reviewed 1 Apr. 2019
review fromkayak

Other suppliers in Niagara Falls scored

Where can I find Hertz car rentals in Niagara Falls?

2200 Military Rd, Hertz car rentals

Address

2200 Military Rd

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 716 297 1800

Address

2035 Niagara Falls Blvd

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00

Phone

+1 716 297 1800

Good to know

Most popular location

2035 Niagara Falls Blvd

Most popular car type

Intermediate

Average price

C$ 88/day

Good deal

C$ 56/day

Top tips for renting a car from Hertz in Niagara Falls

  • 25% of our users found rental cars from Hertz in Niagara Falls for C$ 56 or less
  • Intermediate rental cars from Hertz in Niagara Falls are around 15% cheaper than other car types, on average

FAQs about renting a car from Hertz in Niagara Falls

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • On average a rental car from Hertz in Niagara Falls costs C$ 88 per day.

  • Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Hertz in Niagara Falls.

  • Hertz has 2 rental locations in Niagara Falls. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes