Norfolk car rentals
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Norfolk, VA, United States
2 Jun — 9 Jun
Same drop-off
Norfolk, VA, United States
Thu 2/6
Noon
Thu 9/6
Noon
Driver's age:
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Norfolk car rental Information
| Pick-up location | Norfolk |
|---|---|
| Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Pick-up truck, Standard, Standard SUV |
| Rental locations | 23 |
| Airport locations | 11 |
| Popular agencies | Hertz, Alamo, Dollar, Payless, Budget |
Cheap car rentals in Norfolk
| Economy | C$ 86/day |
| Compact | C$ 68/day |
| Intermediate | C$ 85/day |
| Standard | C$ 106/day |
| Full-size | C$ 68/day |
| Luxury | C$ 128/day |
| Pick-up truck | C$ 86/day |
| Intermediate SUV | C$ 77/day |
| Standard SUV | C$ 98/day |
Norfolk car rental reviews and directory
Alamo
7.8
Good
170 reviewsCleanliness
7.9
Comfort
8.1
Pick-up/Drop-off
7.8
Value for money
7.8
One location in Norfolk
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Reviews
6.0 Good
Apr. 2021
Cons:
Windshield wipers needed changing. The car was shaking twice while driving.2.0 Mediocre
Mar. 2021
Cons:
Vehicle not ready..had to drive to another rental location to get the right vehicle. Car had bad smoke smell10.0 Excellent
Jan. 2021
Pros:
Friendly staff and the car was very well taken care of.Cons:
Service was great.8.0 Excellent
Jan. 2021
Pros:
Friendly staff, easy in and out for pick up and returnCons:
Previous renters had clearly smoked inside the car, it smelled awful.4.0 Okay
Dec. 2021
Cons:
The pickup was a waste of my time. I pre-registered for pickup online. When I arrived to pickup the car I showed the completed document on my to the clerk. She didn’t look at it, but gave me papers to fill out. I explained that I completed the information online. The clerk said “I don’t know anything about it. You can talk to my manager if you want.”9.2 Excellent
Oct. 2020
Pros:
Everything was good.Cons:
Everything was good and flowed pretty well.Budget
6.4
Good
143 reviewsCleanliness
6.8
Comfort
6.9
Pick-up/Drop-off
6.3
Value for money
6.5
2 locations in Norfolk
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Reviews
10.0 Excellent
May 2022
10.0 Excellent
Apr. 2022
3.9 Mediocre
Jun. 2021
8.0 Excellent
May 2021
Pros:
Yes.Cons:
Vehicle could have been cleaner and wait time was too long.4.0 Okay
Apr. 2021
Pros:
Yes the staff wasn’t the problem.Cons:
Charged a lot for a car that smelled very strong odor of cigarette smoke. It gave me a headache the the three days I had it. Also my daughter felt ill due to the strong odor. I would have returned it but it was way after midnight. Also about 20 people in line after me. I had a two hour trip to my destination so I sucked it up. What bothers me the most I noticed when I was waiting In line that they supposedly charge 400$ for cleaning fee if someone smokes in their cars.2.0 Mediocre
Apr. 2021
Cons:
When got to airport Budget didn’t have any cars with 10 to 15 others waiting also after waiting an hour went to another rental company. That’s why I reserved before you would think they could count reservationsDollar
6.1
Good
144 reviewsCleanliness
6.7
Comfort
6.6
Pick-up/Drop-off
6.0
Value for money
6.0
One location in Norfolk
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Reviews
8.0 Excellent
May 2021
Cons:
The drop off was so easy! What I would change is the extremely long wait to pick up the car! Everything else was great!8.0 Excellent
Mar. 2021
Pros:
Nice car- clean. The lady at the PU counter@Hertyz was chill.Cons:
Parking garage for rental drop off needed better/more signs2.0 Mediocre
Mar. 2021
Pros:
This trip was cancelled due to being expose to someone who tested positive for COVID19. I am now quarantining for 10-14 days. I was told this can be cancelled but I have to take up refund with Expedia. I have been on hold for over an hour. I need a direct contact supervisor to help me with a refund. Emilio - Customer Care Team CarRentals.com - ref:_00D61Z8h3._5004NqnnfU:ref, was no help. In fact I responded to her email and she has not replied back to assist me with this matter.Cons:
Provide individuals who have the ability and will to assist customers, not pass on to be someone else's issue.2.0 Mediocre
Feb. 2021
Pros:
NothingCons:
If dollar would answer my calls to stop charging me for a rental I never picked up.10.0 Excellent
Dec. 2020
Pros:
Staff was very helpful and kind. Answered all my questions with patience.Cons:
Nothing2.0 Mediocre
Dec. 2020
Cons:
Additional fees charged after rentalHertz
5.7
Okay
229 reviewsBest rated
Cleanliness
6.4
Comfort
6.2
Pick-up/Drop-off
5.4
Value for money
5.9
4 locations in Norfolk
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Reviews
4.0 Okay
Dec. 2021
2.0 Mediocre
Nov. 2021
2.0 Mediocre
Nov. 2021
10.0 Excellent
Jun. 2021
Pros:
The staff was friendly and accommodating. The pick up and drop off was easy.Cons:
The price for a compact car was very high.8.0 Excellent
May 2021
Pros:
The agent at Norfolk was so personable. She brought sunshine to an anxiety-riddled experience of going to the airport and trying to find things. I left the counter smiling.Cons:
The car smelled like smoke especially when I removed the “sanitized” sticker. I didn’t have time to get a different vehicle.2.0 Mediocre
May 2021
Pros:
NothingCons:
EverythingEnterprise
7.1
Good
68 reviewsCleanliness
7.8
Comfort
7.6
Pick-up/Drop-off
7.0
Value for money
6.6
8 locations in Norfolk
Locations in Norfolk
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Reviews
6.0 Good
May 2021
Cons:
The price.10.0 Excellent
Feb. 2021
Pros:
Upgraded me to an amazing truck. Airport pickup was surprisingly easyCons:
Just have a hard time paying so much for a 24 hour rental8.0 Excellent
Feb. 2021
Pros:
Mostly painless. Got an upgrade and car was pretty niceCons:
They tried to charge me for the upgrade without me noticing. Also tried to add an extra fee without me noticing. Price for rental cars have gone up and it’s annoying as it is10.0 Excellent
Oct. 2020
Pros:
Fast and easy check out and the car was great (no funny smell and everything worked).4.4 Okay
Oct. 2020
Pros:
Branch was so busy. Difficult to pick up cars. Looks like they need more staff.Cons:
Was charged $200 for collision damage I did not opt into because I paid for insurance through my reservation and through my own private insurance. Will never rent from enterprise again. Had a better experience with Budget and Avis.7.2 Good
Jan. 2020
Pros:
Staff was friendly but not very knowledgeableCons:
We ran around between 2 locations because no one advised the same information which resulted in one teservationnbeing cancelled and new one being created, also after confirming and leaving the office I was called back being advised I was given the wrong car and had to come back. What should have taken 30 minutes turned to 2 hour delay in my plansAvis
6.8
Good
51 reviewsCleanliness
7.1
Comfort
7.5
Pick-up/Drop-off
7.0
Value for money
6.4
2 locations in Norfolk
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Reviews
10.0 Excellent
May 2021
Pros:
Everything about the rental from start to finish was great. Everyone was polite and helpful.Cons:
Explain the $200 hold until car is returned. No one said anything about it and I did t see it in my information.6.0 Good
Apr. 2021
Pros:
The staff did their basic job but we were charged for gas and brought it in with a full tank.Cons:
The above definitely and also the car was received in terrible condition.6.0 Good
Apr. 2021
Pros:
Car was cheapCons:
Pick-up was stressful, understaffed, and abrasive. Car smelled like smoke the whole time.6.0 Good
Jan. 2021
Pros:
I like how easy is to return the vehicle.Cons:
I didn't get the car I asked for and the vehicle I got was given had dirty handprints on the overhead where the sun-cover is, on both sides also the vehicle was damaged on the passenger side door.2.0 Mediocre
Aug. 2020
Pros:
The original priceCons:
Honoring my reservation10.0 Excellent
May 2020
Pros:
Smooth transition.Cons:
N/AThrifty
5.7
Okay
72 reviewsCheapest deal
Most popular
Cleanliness
6.3
Comfort
5.8
Pick-up/Drop-off
5.4
Value for money
5.6
One location in Norfolk
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Reviews
4.4 Okay
Oct. 2020
Pros:
The staff was ok at pick up & drop off.Cons:
1) Customer service availability should be a lot better than what it is. I needed instruction from customer service at 5:30am eastern time involving misgiven info from a reservations specialist regarding my drop off location open time so i dropped the car off at another location that just opened for the day since i couldn't wait for my location to open. Because i kept getting a recording saying customer service closed it costed me an extra $100.00 for drop the car off at another Thrifty location rather than leave it abandoned & be liable for it.6.8 Good
Aug. 2020
Pros:
Car was very nice , comfortable, easy checkout considering this covid situation. Clerk at Hertz was awesome.Cons:
The van had tire pressure light on2.0 Mediocre
Aug. 2020
Cons:
When we arrived there were NO cars available and we were told it would be a 4 hour wait!!! To this day I STILL have not received my refund!!!! I was supposed to pickup the car on Aug 15th, today is Aug 25th and STILL no credit on my credit card!!!!2.0 Mediocre
Aug. 2020
Cons:
I arrived at 9am to find out that I couldn't rent car til 3pm...then I was told I had to have a $200 deposit aside from the price of the car and I didn't have enough to cover it.... Thrifty/Hertz wouldn't let my sister pay for my rental over the phone.... so I sat there stranded with my luggage all day trying to figure out how I was going to come up with the money so I can get home....it was very upsetting so I never got the rental7.6 Good
Jul. 2020
Pros:
The staff was helpful at pick up.Cons:
The car wasn't very clean. Sticky stuff on the gear shifter, seatbelts. The windows were dirty inside and out. Visibility was difficult.2.0 Mediocre
Jul. 2020
Pros:
NothingCons:
Absolutely worst car rental experience ever. my mag strip on my credit card was damaged. No chip reader, cant enter information manually. So i couldn't get a car, luckily avis saved the dayPayless
4.9
Okay
90 reviewsCleanliness
5.4
Comfort
5.5
Pick-up/Drop-off
4.4
Value for money
5.2
One location in Norfolk
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1.9 Horrible
Jun. 2021
3.9 Mediocre
Jun. 2021
2.0 Mediocre
Sep. 2020
Pros:
Location was closed, had to pay for a cab to and from off airport location to find this out.Cons:
Don't rent vehicles from locations that have been closed for months2.0 Mediocre
Sep. 2020
Pros:
nothingCons:
there is no payless at the norfolk airport. they are shut down2.0 Mediocre
Aug. 2020
Pros:
NothingCons:
I made a reservation, and when I went to pu the car it was not available. Whats the point of making a reservation if your not gonna uphold it.2.0 Mediocre
Jul. 2020
Pros:
Nothing this place is a joke do not rent a car from anyone other than hertz or enterprise. These people will run you through the ringerCons:
Everything, no counter in the airport, finally get to the offsite rental place and it’s closed..... every single other car rental place was open except these jokers. Kayaks office is closed they were no help. Payless says I need to call kayak, kayak says I need to call Payless. After the run around for 5 hours on the phone I went and rented a car from enterprise for cheaper and much better customer service. Stay away from kayak and Payless car rental.National
9.8
Excellent
6 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
9.0
One location in Norfolk
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Reviews
10.0 Excellent
Nov. 2019
Pros:
Staff was great. The girl at the counter was just helping out so it took a little while but she was very friendly and it made the wait much better.Cons:
Nothing. we got a much better vehicle than expected and it was a great experience. we will definitely use National next time we travel.9.6 Excellent
Aug. 2019
Pros:
Easy pickup steps from baggage claim & drop off was a breeze.Cons:
Pricing10.0 Excellent
Nov. 2019
Pros:
Staff was great. The girl at the counter was just helping out so it took a little while but she was very friendly and it made the wait much better.Cons:
Nothing. we got a much better vehicle than expected and it was a great experience. we will definitely use National next time we travel.9.6 Excellent
Aug. 2019
Pros:
Easy pickup steps from baggage claim & drop off was a breeze.Cons:
PricingEasirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Norfolk
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Norfolk
973 travellers who rented a car in Norfolk gave the car agency they used an average rating of 6.3
Car rental locations in or near Norfolk
When to book a rental car in Norfolk
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Norfolk
- Explore the coastal city of Virginia conveniently on your own four wheels and make the most out of your trip to Norfolk with a rental car. Whether discovering the coastline, finding all kinds of different plants in the Botanical Garden, or even going all the way to Virginia Beach, a rental car puts travelers within easy distance of just about everything. Virginia Beach is not even 20 miles from the city and can be reached by car in about 20 minutes.
- Pick up a rental car when landing at Norfolk International Airport to get to your next destinations quickly and stress-free. Find the car rental center in the arrivals terminal on level 1 and choose from renowned agencies like Hertz, National, or Alamo. The airport is 7 miles from Norfolk center and can be reached in under 20 minutes via the Norview Avenue and Tidewater Drive.
- Reckless driving is considered a severe offense in Norfolk and fines can be very high. Also, as it is considered a criminal offense, it may impact your driver’s license or even show up in your record. Adhering to the speeding limits and driving defensively is therefore pivotal. Make sure to familiarize yourself with speed restrictions on your routes and look out for speed limit signs. Especially on the weekends, traffic law enforcement is executed meticulously and reckless drivers will be pulled over without hesitation.
- Winters in Virginia can be harsh and bring lots of snow. As lovely as that is for strolling through the city, especially in the Christmas season, it means you must prepare your vehicle and adapt your driving style accordingly. Make sure the rental car has winter tires and perhaps even snow chains in the trunk. Check the weather forecast and traffic before leaving, and adapt your speed to weather and road conditions when necessary.
- 25% of our users found rental cars in Norfolk for C$ 45 or less
- Book your rental car in Norfolk at least 1 day before your trip in order to get a below-average price
- Off-airport rental car locations in Norfolk are around 13% cheaper than airport locations on average
- Economy rental cars in Norfolk are around 18% cheaper than other car types, on average