Peoria car rentals

Cons: We were offered an upgrade for better leg room for passengers. The leg room was not there. We could have saved money by staying with our original rental and had the exact amount of space.

Cons: Customer service at the airport counter.

Cons: No surprises. About $60 cheaper than a national competitor. Kayak made searching easy and straightforward.

Cons: Couldn't ask for more!

Cons: Despite my specifically asking ahead of time after a previous bad experience, I was given a car that smelled like stale cigarette smoke. I was offered a smaller car at no reduction to remedy the problem, but did not bother to check it out to see whether it, like the two other cars I'd been in from this location, also smelled of smoke.

Cons: no problems

Cons: One of the clerks made some offhand remark about the price "low" that I got online. Requested to pick up at closing for an early start on my trip the next day...no can do! Came Bãck at 8am and was told that I could not get the car till noon. Again, some comment about getting the car online. They could have told me that I couldn't get the car till noon the previous night! The clerks did not know how to make misc adj to the bill and one lady told me they couldn't do it. Fortunately a manager intervened. I think they did not like the fact that I got the car online and were going to flex their authority. I'll have to think about renting from Hertz again. They seemed to make it harder than it should have been to do business with them.

Cons: The Car could have been Cleaner French Fries and Dog Hair was on the Back Seat

Cons: The counter was not open at 8 (their published opening time) and I had to rent from another counter.

Cons: After the reservation was placed and confirmed I was told the location did not have any cars to rent. I took my business elsewhere. You cannot do business with a location you cannot trust.

Cons: Wasn't allowed to rent a car because I do not have a major credit card, even though I had already pre-paid for the entire rental up front. Ended up leaving without a rental car, causing my trip to be ruined.

Cons: The car was cleaned but had a ton of stains which made the car look gross.

Cons: Customer service is awful. My husband had to fly to Peoria for a funeral at the last minute we had a car reserved. The computers at Budget Rental were not working and instead of working with him, they refused to rent him a car even though they had our credit card on file and he had the credit card in his possession they refused renting a car . he even offered them cash. He had to call a family member in the middle of the night because his flight got in late, to have that family member come and pick him up. I tried to talk to the woman on the phone to give her another credit card because they said they needed to charge more money than what the car actually was on to our account to pre-approve it. She was rude and unhelpful. Worst experience I've ever had with getting a car and my husband ended up having to rely on his family to get around town because he did not end up renting the car... we gave up. We didn't have a choice really ; when I tried to call customer service to complain or to solve the problem, they said their computers were down and they could not help me, that I needed to call back later. At that point it was way too late. We will never ever ever ever used Budget Cars again. Basically, because they could not process our credit card because of their own problems with computers, my husband was left without transportation in a time of family crises. I can't even express my disgust in budget car rental and also delta airlines, who also was having computer problems and still has our credit card tied up with pending charges for tickets we never purchased. Also, who could not fix it. I remember when companies used to bend over backwards to be helpful when a family member passed away.

Cons: Car was not clean and smelled like smoke. Stains on the front seats. Windows very dirty.

Cons: Sunflower seeds and food in cup holders. Filthy dash and inside windshield. The guys at the car wash showed me their black paper towels after cleaning inside windshield.

Cons: The ease of pick up and drop off.

Cons: The entire infotainment system regularly shut off for the entire trip. While I had declined the Sirius and Navigation, it still made me unable to listen to the radio or CDs. The worker when I picked up the car was pretty condescending in her efforts to try and get me to spend more money. I had a one-way trip of about 600 miles, and I felt like the charge was pretty high for just a 24 hour rental.