Pick-up location | Providence |
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Car types | Compact, Economy, Intermediate, Intermediate SUV, Luxury, Mini, Premium, Standard, Standard SUV, Supplier choice |
Rental locations | 5 |
Airport locations | 1 |
Popular agencies | Hertz, Turo, Avis |
Economy | C$ 92/day |
Compact | C$ 92/day |
Intermediate | C$ 65/day |
Standard | C$ 53/day |
Mini | C$ 119/day |
Premium | C$ 49/day |
Luxury | C$ 67/day |
Standard SUV | C$ 63/day |
Supplier choice | C$ 94/day |
Intermediate SUV | C$ 107/day |
4 locations in Providence
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Reviews
8.0 Very good
Sep. 2022
10.0 Wonderful
Jan. 2022
10.0 Wonderful
Dec. 2022
2.0 Poor
Nov. 2021
2.0 Poor
Nov. 2021
2.0 Poor
May 2021
Pros:
NothingCons:
I did not get the rental. You can check my name is Terrence Jennett. I would like my money pluse the damage waver money back please2 locations in Providence
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Reviews
3.6 Poor
Jul. 2020
Cons:
Pick up the car and it was dirty i have to wash it and clean it myself and the worst part is I returned the car 3 days early and returned $2.43 cents to my card. Thank you Budget you are the worst rental cars i’ve ever imagined.4.4 Mediocre
Jul. 2019
Pros:
Pickup and drop off Was SmoothCons:
The car had a strong cigarette and weed smell. Not acceptable at all but we didn’t realize until we turned the air conditioning on9.6 Wonderful
Jul. 2019
Pros:
Friendly staff, easy pickup and drop off. Pricing for one-way/drop off at different location was reasonable.8.8 Very good
Jun. 2019
Pros:
Friendly staff, convenient location and easy pick up and drop off.Cons:
The interior of the car could have bee cleaner.6.4 Okay
Oct. 2018
Pros:
i like the fact that the cars are new and the process was quick, i walk in the door left with car in about 10 minutes.Cons:
what i didnt like was the age restriction was 25 to rent a car, im 24 so i was 1 year under so they charged me a extra $200 for the week which doesnt make any sense, i. was not happy about that, il just start renting again when im 25 which2.0 Poor
Aug. 2018
Cons:
They tried to overcharge me and violate the agreement. Very dishonest.3 locations in Providence
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10.0 Wonderful
Jul. 2020
Pros:
Easy pick up and return9.6 Wonderful
Jan. 2020
Cons:
Sorry your survey didn’t work properly. At least not as well as your service.10.0 Wonderful
Jul. 2018
Pros:
Phenomenal facility. Best experience I’ve ever had with a rental car company. Fast and friendly service. Would definitely use again without hesitation.Cons:
Nothing9.6 Wonderful
Apr. 2017
Pros:
All around great experience. Brand new Dodge Grand Caravan. Ran great. Easy pick up and drop off.10.0 Wonderful
Jan. 2017
Pros:
The customer survive was amazing. Very friendly staff with great professional engagement. The only area of improvement was in car presentation. The vehicle was not externally cleaned well. The detail staff left the entice bottom half of the vehicle dirty. You could actually see where they stopped cleaning. Looked very bad.10.0 Wonderful
Nov. 2016
Pros:
The service was amazing and the manger was great!2 locations in Providence
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2.0 Poor
Apr. 2021
Pros:
Nothing the lady at the counter would not rent the car to me and would not give me a reason why I will never try to use this company againCons:
Get better employees2.0 Poor
Sep. 2019
Cons:
I went to pick up the car and was told that I needed a major credit card. I didn’t have one and they said I would need to leave a deposit (which was fine) and they would run my credit. My credit score wasn’t good enough apparently and that was basically the end of the transaction. Stranded.2.0 Poor
May 2019
Pros:
Staff was slightly apologetic about not having my requested vehicle.Cons:
I showed up on the day of pickup, and they didn't have my car?! All they had was mini-vans, when I had reserved a compact/mid-size. I ended up having to get a last minute rental from another company.2.0 Poor
Sep. 2018
Cons:
I returned the car one full day earlier than expected and I was still charged for the full three days (even though I had only had the car rented for two). I was told I'd get a call about my refund and, to date, haven't heard from Avis -- despite calling them countless times. Never again.8.0 Very good
Aug. 2017
Pros:
Honored rental price/cost from Kayak.....got me in Auto that was satisfactory.Cons:
Reservation was cancelled without my notification......Avis couldn't honor Kayak price for SUV/large rental. I was quite upset!4.0 Mediocre
Aug. 2017
Pros:
The car itself was fine, although the back seat needed cleaning. And it was ready at the arranged time.Cons:
The agency did not provide any kind of map, and this was the first time I've experienced that in many years with many car rentals from other companies. The local person was not familiar with local roads to help me get started on the trip. He was not as helpful or polite as I'd expect. Another issue is that I was headed to Massachusetts and planned to take the toll road, and the agent in Rhode Island did not know - or at least did not tell me - of the major change in toll collection there. Since it is not possible to pay cash on I 90, I will be receiving a bill for those tolls, plus additions from Avis and possibly fines. When I dropped the car off in Chicago, the office desk had handouts explaining their e-toll fees. But nothing of the sort was offered in RI where it would have actually helped. I will not rent from Avis again, or Budget, which seems to have merged with it.