Car Rentals in South San Francisco

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car was clean

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great car

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great experience

3.6

Pros: Price

Cons: When dropping off the car, I was unloading my bags when one of EZ Rent-A-Car's employees drove off with the back of the van open and me desperately trying to grab my things. Very unsafe. I was lucky they weren't backing up or they would have run me over.

Reviewed Dec 2018

review from
2.0

Worst experience with a car rental agency in my life

Pros: Nothing positive to note about my experience or interactions with EZ Car rental.

Cons: From the moment I tried to pick the car up, everything about the experience was rude, negative, and in the end, fruitless.

Reviewed Dec 2018

review from
4.4

Pros: The employees were nice

Cons: The shuttle ride was extremely long

Reviewed Aug 2018

review from
2.0

No way to contact

Cons: I reserved a car for a week. Due to medical reasons, I could only pick it up on the 3rd day. I tried contacting the number given on the reservation (a SF number) and was told by the E-Z Rent-A-Car representative that they don't do anything; I need to work with CarRentals.co. They gave me a phone number. The phone number was a private person, completely irrelevant to anything. All I wanted is to secure the pickup later - I did not expect money back. However, I could not do it and therefore lost more than $300 - never got to get a car, although fully paid. I clearly will never use E-Z Rent-A-Car again.

Reviewed Jun 2018

review from
2.8

Worst ever

Pros: Rude staff, middle of NOWHERE, and the longest line I’ve ever seen at a car rental spot 45 minute wait!!! I had an urgent business appointment to attend but nobody on staff could help me out. Will never EVER again use this company.

Reviewed Jun 2018

review from
2.0

Pros: Nothing

Cons: I got on the shuttle and the lady informed me that because I didn’t prepay, they wouldn’t have any cars available and to try another car rental company.

Reviewed Jun 2018

review from
2.4

Horrible

Pros: Drop off was fairly simple.

Cons: First of all, it took 2 hours to pick up my car. Secondly, the car was supposed to be a “non-smoking” car, yet it REAKED of not only cigarette smoke, but also marijuana. So much so, that when I went to my business conference that I flew in town for, I was getting dirty looks and was approached by multiple co-workers asking if I had been smoking (and I’m a non-smoker). I will never rent from your company again. HORRIBLE EXPERIENCE!

Reviewed Apr 2018

review from
10.0

Good experience

Pros: I arrived later than expected to the rental company, but they upgraded me to an SUV without charge (it was the only car they had left) and the check in/out process was very smooth. Going to the car location to and from the airport was very easy, as long as you know where to go. Both shuttle drivers were very polite and helpful.

Cons: I had originally bought insurance at the time I reserved the rental car, but the associate didn't seem familiar with the policy (if it would cover me for the upgraded SUV). However I don't think this policy was from the rental car company itself.

Reviewed Mar 2018

review from
3.6

Terrible Service

Pros: Car was okay.

Cons: Employees were awful. Service was slow and poor. I got called “a moron” by an employee after telling him I got insurance through a third party and not their company. Got my car broken into and the company pretty much did all they could to make sure they screwed me. I will never go back and will make sure they never get business from me or anyone I know

Reviewed Mar 2018

review from
8.0

Pros: I rented for a day and used quarter tank. I had purchased the gas prepay option and was not explained properly that this option works best when using the whole tank and returning car on empty. Manager at location agreed to refund if I take the car again and fill it up.

Cons: Slow - I arrived for pick up at 5 pm and took half an hour to finally get into the car. Return was not changed to 5:30 Gas prepay option was not explained properly - had to have a long discussion with management to get a refund

Reviewed Feb 2018

review from
5.2

Incident at Pick-Up

Pros: The car itself was great, clean and in good condition. I enjoyed driving the hybrid version of the Toyota Highlander, as it helped save on gas and was nice to drive.

Cons: I had a horrible customer service experience with this company. When I went to pick up the car I was with my boss and the front desk agent to me I had been flagged as an "undesirable renter". They told me that my driver's license was showing that I had rented with them before and that another man had been on the account as an additional driver and were flagged as "undesirable drivers". This was 100% not true, I have never rented with them before and not only was I embarrassed in front of my boss but I was worried someone might be using my identity to rent cars, or worse identity theft issues. They were able to bypass the flag, let me have the car, and give me a customer service number to call and follow up with more details about this claim. Needless to say this took quite a bit of time, not to mention the extra time I spent that night running a credit report because I was worried about identity theft issues. I called to follow-up the next morning and they told me they had no record of this claim. I was still concerned about why the front desk was showing something different so they told me they would send an investigation to their corporate office and I would hear back within 24-48 hours. It has been 4 days and I have not received any kind of follow up on the issue. It's safe to say that I will not be renting from this company and am very disappointed in my experience.

Reviewed Feb 2018

review from
2.0

Didn't show up, had to eat my fee.

Cons: Shuttle never showed up, after 3 calls to rental center assuring "it was on it's way". I finally bailed out and went to Hertz, who had me out the door in 15 minutes. Had to just eat my pre-paid fee to E-Z.

Reviewed Feb 2018

review from

10.0

Good experience

Pros: I arrived later than expected to the rental company, but they upgraded me to an SUV without charge (it was the only car they had left) and the check in/out process was very smooth. Going to the car location to and from the airport was very easy, as long as you know where to go. Both shuttle drivers were very polite and helpful.

Cons: I had originally bought insurance at the time I reserved the rental car, but the associate didn't seem familiar with the policy (if it would cover me for the upgraded SUV). However I don't think this policy was from the rental car company itself.

Reviewed Mar 2018

review from

8.0

Pros: I rented for a day and used quarter tank. I had purchased the gas prepay option and was not explained properly that this option works best when using the whole tank and returning car on empty. Manager at location agreed to refund if I take the car again and fill it up.

Cons: Slow - I arrived for pick up at 5 pm and took half an hour to finally get into the car. Return was not changed to 5:30 Gas prepay option was not explained properly - had to have a long discussion with management to get a refund

Reviewed Feb 2018

review from

3.6

Pros: Price

Cons: When dropping off the car, I was unloading my bags when one of EZ Rent-A-Car's employees drove off with the back of the van open and me desperately trying to grab my things. Very unsafe. I was lucky they weren't backing up or they would have run me over.

Reviewed Dec 2018

review from
2.0

Worst experience with a car rental agency in my life

Pros: Nothing positive to note about my experience or interactions with EZ Car rental.

Cons: From the moment I tried to pick the car up, everything about the experience was rude, negative, and in the end, fruitless.

Reviewed Dec 2018

review from
4.4

Pros: The employees were nice

Cons: The shuttle ride was extremely long

Reviewed Aug 2018

review from
2.0

No way to contact

Cons: I reserved a car for a week. Due to medical reasons, I could only pick it up on the 3rd day. I tried contacting the number given on the reservation (a SF number) and was told by the E-Z Rent-A-Car representative that they don't do anything; I need to work with CarRentals.co. They gave me a phone number. The phone number was a private person, completely irrelevant to anything. All I wanted is to secure the pickup later - I did not expect money back. However, I could not do it and therefore lost more than $300 - never got to get a car, although fully paid. I clearly will never use E-Z Rent-A-Car again.

Reviewed Jun 2018

review from
2.8

Worst ever

Pros: Rude staff, middle of NOWHERE, and the longest line I’ve ever seen at a car rental spot 45 minute wait!!! I had an urgent business appointment to attend but nobody on staff could help me out. Will never EVER again use this company.

Reviewed Jun 2018

review from
2.0

Pros: Nothing

Cons: I got on the shuttle and the lady informed me that because I didn’t prepay, they wouldn’t have any cars available and to try another car rental company.

Reviewed Jun 2018

review from
2.4

Horrible

Pros: Drop off was fairly simple.

Cons: First of all, it took 2 hours to pick up my car. Secondly, the car was supposed to be a “non-smoking” car, yet it REAKED of not only cigarette smoke, but also marijuana. So much so, that when I went to my business conference that I flew in town for, I was getting dirty looks and was approached by multiple co-workers asking if I had been smoking (and I’m a non-smoker). I will never rent from your company again. HORRIBLE EXPERIENCE!

Reviewed Apr 2018

review from
3.6

Terrible Service

Pros: Car was okay.

Cons: Employees were awful. Service was slow and poor. I got called “a moron” by an employee after telling him I got insurance through a third party and not their company. Got my car broken into and the company pretty much did all they could to make sure they screwed me. I will never go back and will make sure they never get business from me or anyone I know

Reviewed Mar 2018

review from
5.2

Incident at Pick-Up

Pros: The car itself was great, clean and in good condition. I enjoyed driving the hybrid version of the Toyota Highlander, as it helped save on gas and was nice to drive.

Cons: I had a horrible customer service experience with this company. When I went to pick up the car I was with my boss and the front desk agent to me I had been flagged as an "undesirable renter". They told me that my driver's license was showing that I had rented with them before and that another man had been on the account as an additional driver and were flagged as "undesirable drivers". This was 100% not true, I have never rented with them before and not only was I embarrassed in front of my boss but I was worried someone might be using my identity to rent cars, or worse identity theft issues. They were able to bypass the flag, let me have the car, and give me a customer service number to call and follow up with more details about this claim. Needless to say this took quite a bit of time, not to mention the extra time I spent that night running a credit report because I was worried about identity theft issues. I called to follow-up the next morning and they told me they had no record of this claim. I was still concerned about why the front desk was showing something different so they told me they would send an investigation to their corporate office and I would hear back within 24-48 hours. It has been 4 days and I have not received any kind of follow up on the issue. It's safe to say that I will not be renting from this company and am very disappointed in my experience.

Reviewed Feb 2018

review from
2.0

Didn't show up, had to eat my fee.

Cons: Shuttle never showed up, after 3 calls to rental center assuring "it was on it's way". I finally bailed out and went to Hertz, who had me out the door in 15 minutes. Had to just eat my pre-paid fee to E-Z.

Reviewed Feb 2018

review from

FAQs About Renting a Car in South San Francisco

What is the most popular rental car in South San Francisco?

Standard (Kia Soul or similar) is the most frequently booked rental car type in South San Francisco.

What is the best rental car company in South San Francisco?

Based on ratings and reviews from real users on KAYAK, the best car rental companies in South San Francisco are Avis (7.6, 2247 reviews), Payless (6.3, 211 reviews), and Silvercar (10.0, 7 reviews).

Which car rental companies are at the airport: San Francisco Airport (SFO)?

Car rental companies onsite at San Francisco Airport include Hertz, Fox, Thrifty, Sixt, Budget, Dollar, Enterprise, Alamo, TravelCar and Avis.

Which car rental companies will pick you up at the airport: San Francisco Airport (SFO)?

Car rental companies that offer shuttle or pick-up services from San Francisco Airport to off-airport locations include Hertz, Fox, Thrifty, Sixt, Budget, Advantage, Dollar, Enterprise, Alamo and E-Z Rent-A-Car.

How can I find car rentals near me in South San Francisco?

Take a look at our extensive car rental location map to find the best rental cars near you.

South San Francisco Car Rentals

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When to Book a Rental Car in South San Francisco

Top tips for renting a car in South San Francisco

FAQs About Renting a Car in South San Francisco

What is the most popular rental car in South San Francisco?

What is the best rental car company in South San Francisco?

Which car rental companies are at the airport: San Francisco Airport (SFO)?

Which car rental companies will pick you up at the airport: San Francisco Airport (SFO)?

How can I find car rentals near me in South San Francisco?