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Pick-up location | Tel Aviv |
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Car types | Compact, Compact SUV, Economy, Intermediate, Intermediate SUV, Luxury, Mini, Passenger Van, Standard, Standard SUV |
Rental locations | 51 |
Airport locations | 19 |
Popular agencies | Hertz, Europcar, Budget, Avis, Eldan |
Economy | C$ 39/day |
Compact | C$ 50/day |
Intermediate | C$ 57/day |
Standard | C$ 95/day |
Mini | C$ 42/day |
Passenger Van | C$ 223/day |
Luxury | C$ 257/day |
Compact SUV | C$ 64/day |
Intermediate SUV | C$ 93/day |
Standard SUV | C$ 108/day |
5 locations in Tel Aviv
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Reviews
8.0 Very good
Nov. 2022
10.0 Wonderful
Nov. 2022
6.0 Okay
Nov. 2022
10.0 Wonderful
Oct. 2022
6.0 Okay
Oct. 2022
10.0 Wonderful
Oct. 2022
3 locations in Tel Aviv
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Reviews
2.0 Poor
Jan. 2020
Cons:
They don't tell you that the car cannot be driven in the Palestinian territories!! That means that Bethlehem in upper Gallilee is off-limits. Dishonesty from the top4.8 Mediocre
Oct. 2019
Pros:
The car was in good conditions.Cons:
Pick-up and drop-off was a horrible experience. The place is a mess, the service is horrible.8.0 Very good
Sep. 2019
Pros:
staff friendly, good value, great location in Tel Aviv6.4 Okay
Sep. 2019
Cons:
The queue was very long plus the website never notified me about the mandatory fee for insurance. If it is mandatory why dont they add it to the price?9.6 Wonderful
May 2019
Cons:
It would be nice to receive a car that doesn't have hundreds of scratched and dents6.4 Okay
May 2019
Cons:
To few KMs per rental, ended up paying 50% more3 locations in Tel Aviv
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Reviews
2.0 Poor
May 2021
Pros:
The car was a hybrid in a country where gas is very expensive. I appreciated that. Too bad the hybrid had to come after the first car that had issues. One of them being a faulty tire immediately when I drove off the lot.Cons:
Their service. They treated me like I popped the tire and didn’t want to pay. I drove off the lot and the tire lost air immediately. Ridiculous.5.2 Fair
Jan. 2020
Cons:
Waited 40 minutes in line, Price was double once arrived to the counter mandatory insurance and other bulshit stories.2.8 Poor
Jan. 2020
Cons:
2 hours waiting to pick up the car is not acceptable. Lack of organization and disrespect for customers9.6 Wonderful
Nov. 2019
Pros:
staff on pick up were great, even with the long lines of people waiting. drop off was a cinch and a wild ride to the airport.7.6 Good
Oct. 2019
Pros:
Easy pick up in Tel AvivCons:
You must take some of their insurance even if you have your own through your credit card and car insurance. This added about $100 to cost.2.0 Poor
Aug. 2019
Cons:
There was an hours long wait, everyone was cramped into their tiny little office with no organized line. I had to cancel the reservation a book somewhere else-was NOT worth it.2 locations in Tel Aviv
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Reviews
8.8 Very good
May 2019
Pros:
Car was goos. Friendly staff.Cons:
Lots of hidden fees! Price advertised on kayak was nowhere near actual price10.0 Wonderful
Nov. 2018
Pros:
Elena rentacar, who manages enterprise reservations at TLV, is wonderful. They send a detailed price breakdown in advance, returns are super efficient and staff are friendly.Cons:
Sometimes there is a lengthy wait to pick up the car as generally only one person staffs the booth, which manages several re tap companies.3.2 Poor
Oct. 2018
Cons:
I had reserved an SUV, they gave me a much smaller car.10.0 Wonderful
Oct. 2018
Pros:
Nice car nice service2.0 Poor
Aug. 2018
Cons:
Dirty, no customer support. Said there was an extra fee when I got to the desk. Paid about 3 or 4 times more than what I reserved online because of some BS forced insurance requirement.2.0 Poor
May 2018
Pros:
that I gave it back alreadyCons:
That the guy didn’t want to give me the size I was supposed to get! He gave me the smallest car possible and offered me for more money the car size I was supposed get for my reservation.2 locations in Tel Aviv
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Reviews
2.0 Poor
Jun. 2019
Cons:
The price was 4 times(!) what was advertised.2.0 Poor
Jun. 2019
Pros:
actual price was triple than what was booked on kayak and staff only tried getting out from you another dollarCons:
honor prices4.8 Mediocre
May 2019
Pros:
Prices were x5 higher than promised here and x2 higher than explained on the counter. The staff consists of con artists and pathological liars. I submit a criminal case to Tel Aviv police office.2.8 Poor
Oct. 2018
Cons:
Returning the car at Ben Gurion Airport in Tel Aviv is a nightmare. The Hertz return is not in the same location as the return for all the other agencies. The airport signage for Hertz is completely inadequate. Nav apps (Google maps) takes one to the wrong level. We drove around for 100 minutes (!) and literally could not find where to leave the car. This is a big problem when there is an international flight to catch.2.0 Poor
Jul. 2018
Cons:
No mention of a mandatory insurance policy that cost $50 US dollars a day in addition to what I paid to kayak4.0 Mediocre
May 2018
Pros:
The car generally drove well.Cons:
Car was parked on a sidewalk NOT in the place I was told to find it on pick up. Really could not find the car. There was some minor scrape which was present before I took the car. I had trouble finding your return area, signed when driving around airport were way to small.2 locations in Tel Aviv
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Reviews
4.8 Mediocre
Jan. 2020
Pros:
Drop off was great; Shuttle to airport from drop off was quick.Cons:
Not trying so hard to up sell me on Insurance. Also, when I came back to the counter to upgrade the car, the staff made it very uncomfortable. In fact, the Salesperson quoted me $20 per/day which I accepted, only to have his Manager say $30 per/day is the lowest he can do...Car was great but getting the initial paperwork completed was an poor experience.9.2 Wonderful
Nov. 2019
Pros:
The stuff and service was very good, when you could reach them.Cons:
The main problem is the long wait on line to have an answer to a question. We had 2 issues:1st ,our pick up branch at Hayarkon Street in Tel Aviv, had some problems with their phones and computers,so it took is over an hour to reach someone to solve quite simple problems ( change of the pickup time, and a day later when we had a question about the payment,we were transferred from one employee to the other until someone agreed to listen (before trying to transfer the call again)and we got the answer in 30 seconds. 2. We got an excellent and the most fuel efficient car we experienced-Reno Clio-(thanks to the very nice guy at Hayarkon branch!).after 2 days of driving we noticed that the analogical fuel meter didn't even stir. We called to ask - but the very nice lady who tried very hard to help, didn't have the answer. We drove to a closest branch to us -Holon-to find that it closed down 3 years ago (why nobody bother to update your Google sites??). Than,since no one could explain what happens,we drove to Rishon Le Zyyon , an extremely busy location,no parking at all, where the local guy in 5 minutes explained the efficiency of the car,how the meter works,-and was very surprised that no one could explain it to us over the phone,and save us 1.5 hour and worry. Can you please,guys,train your phone center stuff a little bit in basic mechanics of the cars you rent out?2.0 Poor
Oct. 2019
Pros:
NoCons:
Honesty2.0 Poor
May 2019
Pros:
The price that was charged was different from the price that I was quoted. Tried to resolve dispute over the phone - unsuccessfully. In spite of multiple phone call to AVIS Israel issue has not been resolved during 30 days of stay. At checkout, supervisor promised to take care of it. Still waiting..Cons:
Provide honest and transparent quote online including ALL costs and show the options, especially for insurance, will make the booking process easier and save aggravation later on. Show all the taxes and mandatory costs. Sugar coating the price online … then sticker shock at the counter doesn't work8.0 Very good
Feb. 2019
Pros:
Staff was friendly, everything went as planned. They said they did not have car size I reserve, so they offered to upgrade to larger car. After my refusal, they found correct size in seconds. Not sure how to consider this process. They just could offer an upgrade without pressure.Cons:
Tires were significantly underinflated which affected handling, comfort and likely gas mileage. Had to find gas station along my route to pump them to correct pressure. I tried three gas stations until found the one that had working pump. They could check car before renting out.2.0 Poor
Jan. 2019
Cons:
This car rental cost twice what kayak told me to anticipate paying, due to unforeseen taxes, insurance, etc. Really, really annoying.2 locations in Tel Aviv
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Reviews
8.4 Very good
Mar. 2020
Cons:
the car was bit old. honda civic with 104k kms. otherwise fine.6.8 Okay
Feb. 2020
Pros:
Ok for serviceCons:
Price proposed was 7 dollar a day came out61 dollar a day You really fool me Never again dollar2.0 Poor
Nov. 2019
Pros:
Nothing at all.Cons:
Service, cars without damages.4.8 Mediocre
Jul. 2019
Pros:
Car was ok, as expected.Cons:
Pickup was SOOOO slow. They ended up charging waaay more than advertised online because they said the insurance costs were high. They charged three times what was advertised originally, and the insurance component of the price was like two times the cost of the car. Absurd!5.2 Fair
Mar. 2019
Pros:
The car was in good conditions.Cons:
Service at the Herzl store. The price was also very missleading. How cone the inrance costas 4 times what I’m paying for the car per day!?5.2 Fair
Mar. 2019
Cons:
The rental was cheap but the insurance was very expensive. The car wasn’t in good shape4 locations in Tel Aviv
2 locations in Tel Aviv
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Reviews
4.0 Mediocre
Dec. 2018
Cons:
Alamo did not release car without me purchasing insurance for the car from Alamo. This is despite the fact that my credit card automatically insures all my rental cars. The mandatory insurance purchase, which was greater in cost than renting the car itself, was not mentioned at Kayak website during the booking.2.0 Poor
Feb. 2018
Pros:
NothingCons:
I got registration online with the price and when we came for pickup, the price was completely different, much much higher I would never work with this site againe and specialy with alamo cars8.0 Very good
Feb. 2018
Pros:
The car which was a large Fiat was good except that the front fender was loose when the car was given to me. It got looser as the trip went on and I finally called to get a replacement car. Eldan, the agency that represents Alamo, was very good at replacing the car but their main Jerusalem office was all but closed because of the visit by Vice President Pence. Their representative Sarah at headquarters steered us to a smaller office nearby in Givan Shaul, but they didn't have a lot of cars. We got a large dirty 4 wheel drive Diesel Dacia when we indicated to the manager David that we could drive a manual shift. Adriel, the manager of the downtown branch who was in Givan Shaul because he couldn't get to the office either because of Pence, said that we could return the Dacia to him downtown in two days and get the exact same type of car that we had had before but with an attached fender. We did that and the Eldan team was good to their word. At all times, everyone on the Eldan team, was courteous and resourceful at getting our problems solved. It's not how you react when situations are simple that tests the mettle of an organization, but how you react when there is a problem. The Eldan team was great. I would use them again.Cons:
Because of all of the confusion, as described in the what went right section at left, I was charged for a fillup of gas. When I got the Dacia in the Givan Shaul office, because of the confusion, I was given the car with a partially filled tank of gas. I returned the car with the same partially filled tank of gas as well. I was charged for the partial fillup. I will have to call Eldan in Israel to get that charge removed. I do feel that they will do this because of the treatment I have received from them to date.9.2 Wonderful
Sep. 2017
Pros:
Free upgradeCons:
Original navigation system in the car had some issues. Also, mirrors wouldn't automatically open after I would start the car. Pls, note that the rate doesn't include the mandatory insurance2.0 Poor
Aug. 2017
Pros:
The manager at Ben Gurion airport for Eldan rentals, the presumed local Alamo affiliate, was very nice.Cons:
I had reserved 2 infant car seats but upon arrival the 2 car seats presented to us were filthy and worse, had no restraining straps. The manager was nice and apologized and offered us an "upgraded" rental, which turned out to be the Dacia. The transmission on the Dacia was the worst on any car that I've driven. It was rough, sluggish, jerked and at times made us feel as if we were in a rodeo riding a bucking bronco. There is no Park setting on this transmission, only Drive, Neutral and Reverse, so that when parking or waiting at a traffic light on an incline, the parking brake must be utilized. I don't know if the Dacia that we received was a lemon, or whether our experience is characteristic.7.2 Good
Jul. 2017
Pros:
Nice car and good valueCons:
Had to wait an hour on line to pick up the car since they had only one person behnd the counter for most of the time.2 locations in Tel Aviv
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2.0 Poor
Nov. 2017
Cons:
no windshield wipers the tires worn out6.0 Okay
Oct. 2017
Cons:
The counter in the Terminal was Super Crazy busy BUT UNORGANISED AND DIRTY.2.0 Poor
Nov. 2016
Cons:
Charged me $650 instead of $15010.0 Wonderful
Aug. 2016
Pros:
The rental experience and the car was great. The lady was very nice and the car we originally got was a Volkswagen passat. Since we ordered a premium car, I was dissatisfied with what we got so I asked them to upgrade our car to a Volvo or something slightly nicer. In return, they got us a $50,000 Lexus for no extra charge. Albeit a little dirty, the car was fantastic; leagues better than the Volkswagen. Overall, fantastic.10 locations in Tel Aviv
5 locations in Tel Aviv
3 locations in Tel Aviv
Locations in Tel Aviv
Ben Gurion Vienyard Parking Zone
+972 52 336 9173
Glilot South Quarter
+972 52 336 9173
Lehi Rd 89
+972 52 336 9173
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2 locations in Tel Aviv
Locations in Tel Aviv
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One location in Tel Aviv
Locations in Tel Aviv
Tel Aviv Airport
+972 2 544 5020
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No reviews available
One location in Tel Aviv
Locations in Tel Aviv
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One location in Tel Aviv
Locations in Tel Aviv
Terminal 1
+972 3 977 3400
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No reviews available