A 10-minute walk from Merchandise Mart Railway Station, Renaissance Chicago Downtown Hotel has a convenient location, making it an ideal base when in Chicago. It is steps from Chicago Theater, restaurants and nightlife options.
The hotel features a sauna and an indoor pool, and guests also have access to a fitness center. Convenient services include an express check-in/check-out feature and a luggage storage area.
Renaissance Chicago Downtown Hotel provides design rooms equipped with cable/satellite channels, a CD player and a hair dryer. Each includes a private bathroom with bathrobes.
The hotel's restaurant is available for breakfast, lunch and dinner, providing guests with a convenient dining experience close to their room. Those wanting to relax with a drink can do so in the on-site bar.
Renaissance Chicago Downtown Hotel is surrounded by the area's tourist attractions, including Millennium Park and Magnificent Mile, which are a short walk away. Art Institute of Chicago is easily accessible by car.
Services and conveniences
Health and safety
Accessibility and suitability
Media and entertainment
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Parking and transportation
Cons:Elevators require key each time to go up stairs
Cons:Toilet was loose or unattached to the bathroom floor but still functioned properly.
Cons:Wasn't notified of renovations by kayak nor Marriott, when I told the front desk this, I was told I should do my own research to make sure hotel isn't being renovated. Then the workers started a half hour earlier than I was told on Sunday morning, and when I called the front desk, nothing was done about it. They were constantly drilling directly above our room. I was given the wrong room and wasn't offered a switch when the correct room became available, and I left an item there after checking out and called two hours later and the item had gone missing from the room. When I called the customer care line, the hotel called back to apologize and did not offer anything to rectify the situation. Terrible stay, will not be booking there ever again.
|Check in anytime after 4:00 PM, check out anytime before 12:00 PM|
|Cancellation/prepayment policies vary by room type and provider.|
Guests with existing Renaissance Chicago Downtown Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Renaissance Chicago Downtown Hotel for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Renaissance Chicago Downtown Hotel is located at 1 West Wacker Drive in Loop, 1.2 km from the centre of Chicago. Chicago Theater is the closest landmark to Renaissance Chicago Downtown Hotel.
Check-in time is 4:00 PM and check-out time is 12:00 PM at Renaissance Chicago Downtown Hotel.
Yes, Renaissance Chicago Downtown Hotel offers free Wi-Fi.
No, Renaissance Chicago Downtown Hotel does not offer free parking.
No, Renaissance Chicago Downtown Hotel does not offer free airport shuttle service.
Renaissance Chicago Downtown Hotel is 14.8 km from Chicago Midway.
Yes, Renaissance Chicago Downtown Hotel is a pet-friendly hotel.
Yes, Renaissance Chicago Downtown Hotel has a pool on-site.