Good to know
|Distance to city centre||1.7 km|
|Nearest Airport||Chicago O'Hare Intl|
|Distance to airport||25.6 km|
|"Great amenities, excellent location, very clean"||(in 234 reviews)|
|"The staff was great!!!!"||(in 135 reviews)|
|"Amazing room, staff, food and location"||(in 120 reviews)|
|"Requested service that never arrived."||(in 16 reviews)|
|"WiFi in room was not free."||(in 18 reviews)|
|"Parking fees are outrageous."||(in 22 reviews)|
Time of year
Show reviews that mention
|amazing staff||in 251 reviews|
|comfortable bed||in 47 reviews|
|free wifi||in 64 reviews|
|great hotel||in 181 reviews|
|great location||in 452 reviews|
|lake michigan||in 25 reviews|
|lake view||in 223 reviews|
|navy pier||in 28 reviews|
|nice room||in 292 reviews|
|parking is expensive||in 130 reviews|
|room service||in 71 reviews|
|workers were on strike||in 7 reviews|
Service, facilities and location.
The location, the facilities, the room
The reception staff wasnt useful at all! Specially Raven always with a bad face and not willing to understand what we needed. That made our stay at your hotel bittersweet
The location was great.
Customer service from doorman, to concierge, reception, and housekeeping was top notch! Wonderful staff!
Would like Tissues in the room, energy saving toilets
Decorate beautiful for Christmas. Bell staff were very nice. Front desk lady was very nice.
Cost of drinks
Sheraton Grand Chicago overlooks the diverse beauty of downtown Chicago, as well as spoils travelers with plenty of fine-dining options and amenities to choose from.
Whether for business or personal travel, each room at Sheraton Grand Chicago is designed to make guests feel right at home. Workspaces are provided, as well as high speed internet, and views of the city. The décor also consists of textural designs along with a warm color palette. Rooms vary in size, from the guest room to the executive suite.
Breakfast, lunch, and dinner are all served at this hotel, with a wide variety of restaurants to choose from. Guests can dine at Chicago Burger Company, Shula's Steakhouse, CHI Bar, and Link. Cocktails may also be ordered at one of many bars at Sheraton. For in-room dining service, guests are only a short phone call away from a plethora of breakfast and dinner options. An on-site convenience store is also located at the hotel for snacks and beverages.
The Sheraton Fitness Center is open 24/7. It is equipped with free-weights, Universal equipment, and television monitors. An indoor pool is also located on the upper level of this hotel. Guests may also relax in one of many comfortable lounge chairs, as well as take in the skyline scenery of downtown Chicago.
With so many amenities and activities to indulge in, travelers of all ages will enjoy their stay at the luxurious and elegant Sheraton Grand Chicago.
based on 5,656 reviews
Things to Know
- Comfortable beds
- Clean rooms
- Wonderful sightseeing
- Great view
Policies vary by room type and provider.
FAQs when booking at Sheraton Grand Chicago
How much does the Sheraton Grand Chicago hotel charge for parking?
The hotel features its own private onsite parking lot in which guests can leave their cars in safety and close to the hotel. Self-parking is an option and costs approximately $60 per day. For more convenience and luxury, guests can also take advantage of the valet parking services provided by the Sheraton Grand Chicago hotel. Valet parking is charged at approximately $70 per day.
Does the Sheraton Grand Chicago hotel charge extra for breakfast?
Leaving guests with the choice, the Sheraton Grand Chicago hotel does not include breakfast in the room rate, so you can either enjoy the scrumptious offer onsite for an extra charge or venture out and grab something on the way. Guests can choose a continental breakfast, which costs from $22, or indulge in the spread-out breakfast buffet from $29 per person.
Does the Sheraton Grand Chicago feature packages for discounts and deals?
Especially guests coming by car can benefit from the $1 parking package featured at this hotel. As the package’s name suggests, you can leave your car in the garage for only $1 per night. Breakfast enthusiasts may prefer the Start Your Day Sunny Side Up deal, which includes breakfast for two.
What does the Sheraton Grand Chicago hotel conference center entail?
Perfect for business travelers and events, this hotel includes a conference space of 125,000 sq ft in total, spread over 43 rooms. By far the largest event space is the hotel’s own ballroom, at 4,600 sq ft, which brings a luxurious vibe to any event and is the perfect location for both business and social gatherings. Through the large windows, guests can enjoy great views over Chicago. Various event spaces can also be combined to create an even bigger space for your event. The numerous boardrooms and meeting venues are all equipped with the best AV technology and support.
Can guests also put an extra bed in the rooms of the Sheraton Grand Chicago hotel?
Should you require more sleeping capacities, the hotel can provide rollaway beds. While cribs can be accommodated free of charge, extra beds are charged at approximately $25 per room and day. As the rooms also feature pull-out sofa beds, you may not be in need of an extra bed.
How can I reach the Sheraton Grand Chicago hotel from the airport?
Both Midway Chicago airport and O’Hare International airport are well-connected to the Sheraton Grand Chicago hotel, by car or public transport. Going by car from Midway will take about 25m. Take the I-55 North and exit to U.S. 41 North/Lake Shore Drive North and continue to North Water Street. Going with public transportation, take the Orange Line to State/Lake and change for line 29 to Illinois & St. Clair. From O’Hare, the quickest way leads via the I-90 East until exit 50B, which also only takes 25m. Opting for public transport will take about 1h with the Blue Line until Chicago and from there, with line 66 to Columbus and North Water.
What kind of cuisine is served at the Sheraton Grand Chicago hotel restaurants?
For a traditional American dining experience, visit the Chicago Burger Company, where scrumptious burgers and vegetarian dishes alike await. Innovative cocktails are the perfect companion to the river views that can be enjoyed here. The LB Bistro and Patisserie welcomes with sweet and savory pastry delights, introduced by renowned and award-winning pastry chef Laurent Branlard. (Prices checked 14/06/19).
Where is Sheraton Grand Chicago located?
Sheraton Grand Chicago is located at 301 East North Water Street in Downtown Chicago, 1.7 km from the centre of Chicago. Chicago Riverwalk is the closest landmark to Sheraton Grand Chicago.
When is check-in time and check-out time at Sheraton Grand Chicago?
Check-in time is 4:00 PM and check-out time is 12:00 PM at Sheraton Grand Chicago.
Does Sheraton Grand Chicago offer free Wi-Fi?
No, Sheraton Grand Chicago does not offer free Wi-Fi.
Does Sheraton Grand Chicago offer free parking?
No, Sheraton Grand Chicago does not offer free parking.
Does Sheraton Grand Chicago offer free airport shuttle service?
No, Sheraton Grand Chicago does not offer free airport shuttle service.
How far is Sheraton Grand Chicago from the airport?
Sheraton Grand Chicago is 15.5 km from Chicago Midway.
Can you bring pets to Sheraton Grand Chicago?
Yes, Sheraton Grand Chicago is a pet-friendly hotel.
Does Sheraton Grand Chicago have a pool?
Yes, Sheraton Grand Chicago has a pool on-site.
Reviews about Sheraton Grand Chicago
Most Popular Landmarks
- Chicago Riverwalk 271 m
- Chicago Lakefront Trail 0.7 km
- Magnificent Mile 0.7 km
- Millennium Park 0.8 km
- Chicago Cultural Center 0.8 km
- Chicago Theater 0.8 km
|Chicago Midway||15.5 km|
|Chicago O'Hare Intl||25.6 km|
|Summit, Illinois||18.9 km|