The Willows Hotel
555 West Surf Street, Chicago, IL 60657, United States
+1 773 528 8400Official websiteC$ 76
Cheapest
rate per night
8.1
Great
based on 699 reviews
| Provider | Nightly total |
|---|---|
| Hotwire | C$ 76 |
| AGODAHC | C$ 98 |
| KAYAK | C$ 109 |
About The Willows Hotel
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi for free
Situated in Chicago, The Willows Hotel is an easy drive from Magnificent Mile and Art Institute of Chicago. The various amenities this modern hotel offers include a concierge, free Wi-Fi and a 24-hour reception.
This 3-star hotel provides room service, luggage storage and laundry facilities. It also offers a laundry service, a dry cleaning service and a safe.
Rooms at The Willows Hotel feature mini bars and hair dryers.
The Willows Hotel provides a convenient place to discover Chicago Loop, Grant Park and Millennium Park, as well as everything the local area has to offer. Michigan Avenue is only a short car trip away.
Photos of The Willows Hotel
Rooms available at The Willows Hotel
Show deals with
Double Rooms(C$ 109 - C$ 621)
Double room
Executive Rooms(C$ 149 - C$ 565)
Executive room
Deluxe Rooms(C$ 140 - C$ 760)
Deluxe room
Queen Rooms(C$ 76 - C$ 564)
Queen room
Standard Rooms(C$ 156 - C$ 468)
Amenities at The Willows Hotel
- Fitness centre
- Room service
- Free Wi-Fi
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
- Laundry service
- Laundry facilities
Health and safety
- Daily housekeeping
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- First-aid kit
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Safe
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Shampoo
- Free toiletries
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Services and conveniences
- Wake-up service
- Safety deposit box
- Concierge service
- Room service
- 24hr front desk
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Minibar
- Snack bar
- Food can be delivered to guest accommodation
General
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Accessibility and suitability
- Elevator
- No smoking
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Beach access
- Golf
Parking and transportation
- Parking
Fitness
- Fitness centre
Reviews of The Willows Hotel
8.1
Based on 699 verified guest reviews
8.4Families
8.3Friends
8.0Couples
8.1Solo
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Pros:Fun area, good for us as it's near family here, always a welcome option. Beds very comfy. Friendly.
Pros:Location was good, and it was nice to have the option for parking in the ramp around the corner. The staff was friendly enough but not very helpful with the issues with our radiator. The price seemed reasonable, although less so when we saw how small the room was, how noisy the radiators were, and how thin the walls were.
Cons:Heat is provided by old-timey radiators which clank and are hard to control. The front desk wasn't very helpful when we couldn't get one closed (we were roasting)- they just said, "turn the knob" (duh). Thanks to paper-thin walls, we got to hear all the noise from the hallway, plus the couple upstairs, um, coupling on a squeaky bed. The breakfast was disappointing.
Pros:Front desk very helpful. Room spacious. Beds very comfortable.
Cons:Hallway dingy. Room furniture sparing and dingy. Room doesn't have a closed off closet. Carpet and walls could be brighter.
Pros:The staff is always so friendly and helpful. Paul was so polite and upgraded my room so my daughter, with whom I was visiting, could stay with me and we could each have our own beds.
Cons:My room had a hint of cigarette smoke when we first arrived. I had to spray it. The sign clearly stated NO SMOKING.
Pros:The place is in an old building, which is cool, but also has its drawbacks. I liked the feel of the place generally. It's definitely not posh, and you won't break the bank to stay here.
Cons:The bathroom was pretty lousy. Low shower head, toilet was on a tilt, and the room itself needs updating.
Pros:Bathroom was too small. The door hits the toilet, would have liked to have a comfortable. Chair or couch. Shower just trickles. The toilet clogged. Twice. Staff was great and took Carr of the clogs immediately
Cons:The radiator was SUPER noisy, and we were unable to control the temperature so it was not a good night of sleep. We were told it was being addressed the day we checked out, so we'd be willing to try them again. Cute place.
Pros:Size of beds, room, and bathrooms were great (we booked a 2 Queen room). Room was very quiet and the beds were comfortable. Plenty of space for our young children to run and play a bit before bed. The location is also great with plenty of restaurants in easy walking distance. Thanks to the attentive staff at check-in, I also managed to snag the last free street parking spot immediately in front of the hotel.
Cons:Age/quality of bathroom wasn't great, the little electric heater in the wall wasn't enough to make up for the cold air leaking in around the window-mounted air conditioner, and the breakfast wasn't that impressive (cereal, bagels, yogurt, and microwave sandwiches).
Pros:Good value for the money. In a great area, Staff was excellent.
Pros:Friendly attentive staff during the day. Large rooms. Great neighborhood close to public transport.
Location
555 West Surf Street, Chicago, IL 60657
What's nearby
- Lincoln Park Zoo1.6 km
- Wrigley Field1.8 km
- Graceland Cemetery2.7 km
- 360 CHICAGO4.3 km
- Magnificent Mile4.7 km
- Chicago Riverwalk5.4 km
- Chicago Theater5.6 km
- Navy Pier5.8 km
- Chicago Cultural Center5.8 km
- Cloud Gate6 km
- Millennium Park6 km
- Chicago Lakefront Trail6 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at The Willows Hotel
The Willows Hotel is located at 555 West Surf Street in Lake View, 6.6 km from the centre of Chicago. Lincoln Park Zoo is the closest landmark to The Willows Hotel.
Check-in time is 3:00 PM and check-out time is 11:00 AM at The Willows Hotel.
Yes, The Willows Hotel offers free Wi-Fi.
The Willows Hotel is 18.4 km from Chicago Midway.
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Value for money | 8.0 |
|---|---|
Distance to city centre | 6.6 km |
Location rating | 9.2 |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 22.1 km |