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The Willows Hotel
3 stars

The Willows Hotel

555 West Surf Street, Chicago, IL 60657, United States
Chicago, IL
See location+1 773 528 8400Official website
From
C$ 106
Cheapest

rate per night

8.0
Very good
based on 1244 reviews
1,244 reviews
Room type
Provider
Nightly total
Queen room
C$ 106
Standard Room
C$ 136
Deluxe room
C$ 143
57 more The Willows Hotel deals
57 more The Willows Hotel deals

Photos of The Willows Hotel

Overview

Situated in Chicago, The Willows Hotel is an easy drive from Magnificent Mile and Art Institute of Chicago. The various amenities this modern hotel offers include a concierge, free Wi-Fi and a 24-hour reception.

This 3-star hotel provides room service, luggage storage and laundry facilities. It also offers a laundry service, a dry cleaning service and a safe.

Rooms at The Willows Hotel feature mini bars and hair dryers.

The Willows Hotel provides a convenient place to discover Chicago Loop, Grant Park and Millennium Park, as well as everything the local area has to offer. Michigan Avenue is only a short car trip away.

Latest deals for The Willows Hotel

Tue 20/5
Wed 21/5
Standard Room
No inclusions
bed type unknown
C$ 136
/ night
No inclusions
bed type unknown
C$ 147
/ night
No inclusions
bed type unknown
C$ 174
/ night
No inclusions
1 queen bed
C$ 175
/ night
King room
No inclusions
1 king bed
C$ 211
/ night
Executive room
No inclusions
1 king bed
C$ 186
/ night
No inclusions
1 king bed
C$ 207
/ night
No inclusions
bed type unknown
C$ 211
/ night
No inclusions
1 king bed
C$ 225
/ night
Deluxe room
No inclusions
bed type unknown
C$ 143
/ night
No inclusions
2 queen beds
C$ 193
/ night
No inclusions
2 queen beds
C$ 198
/ night
No inclusions
2 queen beds
C$ 200
/ night
Double room
No inclusions
bed type unknown
C$ 195
/ night
No inclusions
1 queen bed
C$ 265
/ night
No inclusions
bed type unknown
C$ 521
/ night
No inclusions
1 queen bed
C$ 709
/ night
Queen room
No inclusions
bed type unknown
C$ 106
/ night
No inclusions
bed type unknown
C$ 130
/ night
No inclusions
1 queen bed
C$ 140
/ night
No inclusions
1 queen bed
C$ 161
/ night
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at The Willows Hotel

  • Fitness centre
  • Room service
  • Free Wi-Fi
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Parking
  • Laundry service

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Room service
  • 24hr front desk

Dining

  • Wine glasses
  • Minibar
  • Snack bar
  • Food can be delivered to guest accommodation

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

General

  • Telephone
  • Carpeted
  • Storage available

Accessibility and suitability

  • Elevator
  • No smoking

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Beach access
  • Golf

Parking and transportation

  • Parking

Health and safety

  • Safe

Fitness

  • Fitness centre

Reviews of The Willows Hotel

8.0
Very good
1244 verified ratings
Wonderful
515
Very good
274
Good
207
Okay
75
Fair
76
Mediocre
30
Poor
67

Summary of reviews

Guests say
Guests appreciated the great location of the hotel, with many mentioning its proximity to attractions and dining options. The staff received positive remarks for their friendliness and helpfulness. However, several reviews highlighted issues with cleanliness, dated bathrooms, and concerns about the value for the price paid. Overall, while the location and service were praised, guests felt that improvements in cleanliness and maintenance were necessary.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Room Size8.5 out of 10
Value for Price2.5 out of 10
Cleanliness2 out of 10
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Score by provider

All reviews

10
Wonderful
John, Feb 2023
An older but very well kept hotel. Cozy lobby with nice seating around a fireplace.
10
Wonderful
Jeda, Jul 2022
Cute boutique hotel. Smallish rooms, but fantastic location within walking distance of shopping, restaurants and amenities. Great neighborhood!
9.1
Wonderful
Anonymous, Apr 2017
Pros (+) Fun area, good for us as it's near family here, always a welcome option. Beds very comfy. Friendly.
4.8
Mediocre
Anonymous, Feb 2017
Pros (+) Location was good, and it was nice to have the option for parking in the ramp around the corner. The staff was friendly enough but not very helpful with the issues with our radiator. The price seemed ...
Cons (-) Heat is provided by old-timey radiators which clank and are hard to control. The front desk wasn't very helpful when we couldn't get one closed (we were roasting)- they just said, "turn the knob" (duh...
Read more
6.8
Okay
Anonymous, Oct 2016
Pros (+) Front desk very helpful. Room spacious. Beds very comfortable.
Cons (-) Hallway dingy. Room furniture sparing and dingy. Room doesn't have a closed off closet. Carpet and walls could be brighter.
10
Wonderful
Anonymous, Apr 2016
Pros (+) The staff is always so friendly and helpful. Paul was so polite and upgraded my room so my daughter, with whom I was visiting, could stay with me and we could each have our own beds.
Cons (-) My room had a hint of cigarette smoke when we first arrived. I had to spray it. The sign clearly stated NO SMOKING.
8.2
Very good
Anonymous, Mar 2016
Pros (+) The place is in an old building, which is cool, but also has its drawbacks. I liked the feel of the place generally. It's definitely not posh, and you won't break the bank to stay here.
Cons (-) The bathroom was pretty lousy. Low shower head, toilet was on a tilt, and the room itself needs updating.
7.7
Good
Anonymous, Jan 2016
Pros (+) Bathroom was too small. The door hits the toilet, would have liked to have a comfortable. Chair or couch. Shower just trickles. The toilet clogged. Twice. Staff was great and took Carr of the clogs im...
Read more
7.7
Good
Anonymous, Jan 2016
Cons (-) The radiator was SUPER noisy, and we were unable to control the temperature so it was not a good night of sleep. We were told it was being addressed the day we checked out, so we'd be willing to try t...
Read more
7.7
Good
Anonymous, Nov 2015
Pros (+) Size of beds, room, and bathrooms were great (we booked a 2 Queen room). Room was very quiet and the beds were comfortable. Plenty of space for our young children to run and play a bit before bed. The...
Cons (-) Age/quality of bathroom wasn't great, the little electric heater in the wall wasn't enough to make up for the cold air leaking in around the window-mounted air conditioner, and the breakfast wasn't th...
Read more

Location

555 West Surf Street, Chicago, IL 60657

What's nearby

  • Lincoln Park1 km
  • Wrigley Field1.8 km
  • River North4.4 km
  • Museum of Contemporary Art4.5 km
  • Michigan Avenue4.7 km
  • Magnificent Mile4.7 km
  • Michigan Avenue Bridge5.3 km
  • Chicago Theater5.6 km
  • Harpo Studios5.8 km
  • Navy Pier5.8 km
  • Millennium Park6 km
  • Willis Tower6.2 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Willows Hotel

Low season

February

High season

May

Average price (weeknight)

C$ 117

Average price (weekend night)

C$ 129
Cheapest month to stay with an average 44% drop in price.
Most expensive month to stay with an average 56% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Willows Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Willows Hotel

  • If you’re after a cheap room at The Willows Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in February and June.
  • The cheapest price a room at The Willows Hotel was booked for on KAYAK in the last 2 weeks was C$ 329, while the most expensive was C$ 329.
  • How long should you stay at The Willows Hotel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at The Willows Hotel

  • Where is The Willows Hotel located?

    The Willows Hotel is located at 555 West Surf Street in Lake View, 6.6 km from the centre of Chicago. Lincoln Park is the closest landmark to The Willows Hotel.

  • When is check-in time and check-out time at The Willows Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at The Willows Hotel.

  • Does The Willows Hotel offer free Wi-Fi?

    Yes, The Willows Hotel offers free Wi-Fi.

  • How far is The Willows Hotel from the airport?

    The Willows Hotel is 18.3 km from Chicago Midway.

  • How does KAYAK find such great The Willows Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Willows Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Willows Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Willows Hotel.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
30% cheaperInn At Lincoln Park7.2 Good (543 reviews)0.18 kmCable or satellite TVC$ 136+
3-star hotel
Hotel Versey Chicago Lincoln Park8 Excellent (2,209 reviews)0.22 kmWi-Fi, Coffee machine, Valet parkingC$ 207+
2-star hotel
The Neighborhood Hotel Lincoln Park
9.5 Excellent (12 reviews)0.48 kmWi-Fi, Coffee machine, TVC$ 238+
Rental
A Peaceful 2br Lincoln Park Coach House - Free Parking
0.25 kmKitchen, terrace/patio, air-conditionedC$ 237+

Cheapest

See cheapest stays in Chicago
2-star hotel
30% cheaperInn At Lincoln Park7.2 Good (543 reviews)0.18 kmCable or satellite TVC$ 136+
3-star hotel
Hotel Versey Chicago Lincoln Park8 Excellent (2,209 reviews)0.22 kmWi-Fi, Coffee machine, Valet parkingC$ 207+
2-star hotel
The Neighborhood Hotel Lincoln Park
9.5 Excellent (12 reviews)0.48 kmWi-Fi, Coffee machine, TVC$ 238+
Rental
3% cheaper
Apartment in Historic Lakeview Mansion - Best Location for Vacationers!
0.64 kmAir-conditionedC$ 189+

Most recommended

See most recommended stays in Chicago
2-star hotel
The Neighborhood Hotel Lincoln Park
9.5 Excellent (12 reviews)0.48 kmWi-Fi, Coffee machine, TVC$ 238+
3-star hotel
Hotel Versey Chicago Lincoln Park8 Excellent (2,209 reviews)0.22 kmWi-Fi, Coffee machine, Valet parkingC$ 207+
2-star hotel
30% cheaperInn At Lincoln Park7.2 Good (543 reviews)0.18 kmCable or satellite TVC$ 136+
Rental
Chicago Bootlegger House Sleeps 11-22 with 3 parking spots
10 Excellent (28 reviews)0.71 kmGame room, Balcony, air-conditionedC$ 879+

Good to know

Value for money

7.9

Distance to downtown

6.6 km

Nearest Airport

Chicago Midway

Distance to airport

18.4 km

Everything you need to know for your stay in Chicago