The Willows Hotel

3 stars
7.9
Good
based on 1291 reviews
1,291 reviews
555 West Surf Street, Chicago, IL 60657, United States
555 West Surf Street, Chicago, IL
+1 773 528 8400
Wed 19/8
-
Thu 20/8
2 guests, 1 room
Deals from
C$ 157
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, 1 queen bed
C$ 157
Queen room, bed type unknown
C$ 166
Executive room, 1 king bed
C$ 212
31 more The Willows Hotel deals
31 more The Willows Hotel deals
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Bathroom
Building
Gym
Hallway
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated in Chicago, The Willows Hotel is an easy drive from Magnificent Mile and Art Institute of Chicago. The various amenities this modern hotel offers include a concierge, free Wi-Fi and a 24-hour reception.

This 3-star hotel provides room service, luggage storage and laundry facilities. It also offers a laundry service, a dry cleaning service and a safe.

Rooms at The Willows Hotel feature mini bars and hair dryers.

The Willows Hotel provides a convenient place to discover Chicago Loop, Grant Park and Millennium Park, as well as everything the local area has to offer. Michigan Avenue is only a short car trip away.

7.9
Good
1291 reviews

Latest deals for The Willows Hotel

Wed 19/8
-
Thu 20/8
Standard Room, 1 queen bed
C$ 157
nightly with fees
Queen room, bed type unknown
C$ 166
nightly with fees
Deluxe room, bed type unknown
C$ 223
nightly with fees
Queen room, bed type unknown
C$ 211
nightly with fees
Standard Room, bed type unknown
C$ 227
nightly with fees
Deluxe room, 1 queen bed
C$ 264
nightly with fees
Executive room, 1 king bed
C$ 212
nightly with fees
Queen room, 1 queen bed
C$ 276
nightly with fees
Deluxe room, 2 queen beds
C$ 505
nightly with fees
Queen room, bed type unknown
C$ 234
nightly with fees
Double room, bed type unknown
C$ 240
nightly with fees
Standard Room, 1 queen bed
C$ 260
nightly with fees
Deluxe room, 2 queen beds
C$ 305
nightly with fees
Queen room, 1 queen bed
C$ 248
nightly with fees
Standard Room, 1 queen bed
C$ 300
nightly with fees
Executive room, 1 king bed
C$ 305
nightly with fees
Queen room, 1 queen bed
C$ 249
nightly with fees
Standard Room, 1 queen bed
C$ 325
nightly with fees
Deluxe room, 2 queen beds
C$ 341
nightly with fees
Standard Room, bed type unknown
C$ 424
nightly with fees
Queen room, bed type unknown
C$ 764
nightly with fees
Deluxe room, 2 queen beds
C$ 766
nightly with fees
Standard Room, bed type unknown
C$ 444
nightly with fees
Executive room, bed type unknown
C$ 481
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Willows Hotel

  • Room service
  • Free Wi-Fi
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Room service
  • 24hr front desk

Dining

  • Wine glasses
  • Minibar
  • Snack bar
  • Food can be delivered to guest accommodation

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

General

  • Telephone
  • Carpeted
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • Safe

Accessibility and suitability

  • Elevator
  • No smoking

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Beach access
  • Golf

Parking and transportation

  • Parking

Reviews of The Willows Hotel

7.9
Good
1291 verified ratings
Wonderful
541
Very good
281
Good
205
Okay
80
Fair
79
Mediocre
35
Poor
70

Summary of reviews

Guests say
Most guests praised the hotel's excellent location, with many noting its proximity to attractions, restaurants, and public transport. The staff received positive mentions for being friendly and helpful, and several guests appreciated the spacious rooms and comfortable beds. However, some reviews highlighted issues with parking availability, cleanliness, and dated facilities. Despite these drawbacks, the overall sentiment was positive, especially regarding location and service.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Room Size6.5 out of 10
Cleanliness4 out of 10
Parking2.5 out of 10
Sort by:Most recent

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Score by provider

All reviews

10
Wonderful
John, Feb 2023
An older but very well kept hotel. Cozy lobby with nice seating around a fireplace.
10
Wonderful
Jeda, Jul 2022
Cute boutique hotel. Smallish rooms, but fantastic location within walking distance of shopping, restaurants and amenities. Great neighborhood!
9.1
Wonderful
Anonymous, Apr 2017
Pros (+) Fun area, good for us as it's near family here, always a welcome option. Beds very comfy. Friendly.
4.8
Mediocre
Anonymous, Feb 2017
Pros (+) Location was good, and it was nice to have the option for parking in the ramp around the corner. The staff was friendly enough but not very helpful with the issues with our radiator. The price seemed reasonable, although less so when we saw how small the room was, how noisy the radiators were, and how thin the walls were.
Cons (-) Heat is provided by old-timey radiators which clank and are hard to control. The front desk wasn't very helpful when we couldn't get one closed (we were roasting)- they just said, "turn the knob" (duh). Thanks to paper-thin walls, we got to hear all the noise from the hallway, plus the couple upstairs, um, coupling on a squeaky bed. The breakfast was disappointing.
6.8
Okay
Anonymous, Oct 2016
Pros (+) Front desk very helpful. Room spacious. Beds very comfortable.
Cons (-) Hallway dingy. Room furniture sparing and dingy. Room doesn't have a closed off closet. Carpet and walls could be brighter.

Location

555 West Surf Street, Chicago, IL 60657

What's nearby

  • Lincoln Park1 km
  • Wrigley Field1.9 km
  • River North4.3 km
  • Museum of Contemporary Art4.5 km
  • Michigan Avenue4.6 km
  • Magnificent Mile4.6 km
  • Michigan Avenue Bridge5.3 km
  • Chicago Theater5.5 km
  • Harpo Studios5.7 km
  • Navy Pier5.7 km
  • Millennium Park5.9 km
  • Willis Tower6.2 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Willows Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

April
June
C$ 477
C$ 309
Cheapest month to stay with an average 55% drop in price.
Most expensive month to stay with an average 78% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Willows Hotel

Which month has the cheapest rates at The Willows Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at The Willows Hotel is January, with an average nightly rate of C$ 166. The most expensive month is August at C$ 481 per night.

What is the cheapest day to book The Willows Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book The Willows Hotel is Saturday, with an average nightly rate of C$ 244. The most expensive day is Thursday at C$ 645 per night.

How far in advance should you book The Willows Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at The Willows Hotel, book around 10 weeks in advance. This could save you approximately 22% compared to booking last minute.

KAYAK's top tips for your stay at The Willows Hotel

  • If you’re after a cheap room at The Willows Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in April and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Willows Hotel, plan to stay on a Saturday or Monday. The most expensive day is usually Thursday.
  • The cheapest price a room at The Willows Hotel was booked for on KAYAK in the last 2 weeks was C$ 412, while the most expensive was C$ 412.
  • How long should you stay at The Willows Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Willows Hotel

  • Where is The Willows Hotel located?

    The Willows Hotel is located at 555 West Surf Street in Lake View, 6.6 km from the centre of Chicago. Lincoln Park is the closest landmark to The Willows Hotel.

  • When is check-in time and check-out time at The Willows Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at The Willows Hotel.

  • Does The Willows Hotel offer free Wi-Fi?

    Yes, The Willows Hotel offers free Wi-Fi.

  • How far is The Willows Hotel from the airport?

    The Willows Hotel is 18.4 km from Chicago Midway.

  • How does KAYAK find such great The Willows Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Willows Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Willows Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Willows Hotel.

Nearby hotels and places to stay

Closest

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2-star hotel
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9.5 Excellent (4 reviews)0.44 kmCoffee machineC$ 651+
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10 Excellent (4 reviews)0.44 kmCoffee machineC$ 502+
2-star hotel
The Neighborhood Hotel - Lincoln Park Lp
7.8 Good (38 reviews)0.44 kmWi-Fi, Coffee machine, Wi-Fi available in all areasC$ 336+

Cheapest

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3-star hotel
City Suites Hotel8.2 Excellent (1,212 reviews)1.01 kmFitness centre, Room service, Free Wi-FiC$ 224+
3-star hotel
Hotel Versey Chicago Lincoln Park7.9 Good (2,230 reviews)0.2 kmBar/Lounge, Free Wi-Fi, Tea/coffee makerC$ 227+
3-star hotel
Best Western Plus Hawthorne Terrace Hotel8.6 Excellent (809 reviews)1.14 kmFitness centre, Restaurant, Room serviceC$ 327+
2-star hotel
The Neighborhood Hotel - Lincoln Park Lp
7.8 Good (38 reviews)0.44 kmWi-Fi, Coffee machine, Wi-Fi available in all areasC$ 336+

Most recommended

See most recommended stays in Chicago
The Neighborhood Hotel - Lincoln Park 301 - One Bedroom
10 Excellent (4 reviews)0.44 kmCoffee machineC$ 502+
The Neighborhood Hotel - Lincoln Park 202 - One Bedroom w/ Patio
10 Excellent (1 review)0.44 kmCoffee machineC$ 493+
2-star hotel
The Neighborhood Hotel - Lincoln Park 501 - Three Bedroom Penthouse
9.5 Excellent (4 reviews)0.44 kmCoffee machineC$ 651+
The Neighborhood Hotel - Lincoln Park 203 - Two Bedroom
9.2 Excellent (5 reviews)0.44 kmCoffee machineC$ 623+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.7
6.6 km
Chicago Midway
18.4 km

Everything you need to know for your stay in Chicago