The Willows Hotel
Best Hotel
What travelers say about The Willows Hotel
"Continental breakfast was good too."
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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
![The Willows Hotel - Chicago - Building]()
All Photos (13)
![The Willows Hotel - Chicago - Building]()
Building (2)
![The Willows Hotel - Chicago - Bedroom]()
Bedroom (2)
![The Willows Hotel - Chicago - Lounge]()
Lounge (1)
![The Willows Hotel - Chicago - Living room]()
Living room (1)
![The Willows Hotel - Chicago - Building]( "Provided by Official Hotel Information")
![The Willows Hotel - Chicago - Bedroom]( "Provided by Official Hotel Information")
![The Willows Hotel - Chicago - Lounge]( "Provided by Hotels.com")
![The Willows Hotel - Chicago - Living room]( "Provided by Official Hotel Information")
![The Willows Hotel - Chicago - Bathroom]( "Provided by Ostrovok")
![The Willows Hotel - Chicago - Building]( "Provided by Ostrovok")
![The Willows Hotel - Chicago - Bedroom]( "Provided by Ostrovok")
![The Willows Hotel - Chicago - Bathroom]( "Provided by Ostrovok")
![The Willows Hotel - Chicago - Bathroom]( "Provided by Ostrovok")
![The Willows Hotel - Chicago]( "Provided by Ostrovok")
![The Willows Hotel - Chicago]( "Provided by Ostrovok")
The Willows Hotel
555 West Surf Street, Chicago, IL 60657, United States
+1 773 528 8400
Official website
Cheapest
rate per night
8.5
Excellent
based on 633 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Tripadvisor | C$ 67 |
| Agoda.com | C$ 67 |
| Agoda.com | C$ 70 |
Good to know
Value for money | 8.3 |
|---|---|
Distance to city centre | 6.6 km |
Location rating | 9.2 |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 22.1 km |
Rooms available at The Willows Hotel
Queen Rooms
C$ 67+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 67
Unknown
C$ 70
Queen bed
C$ 76
Unknown
C$ 89
Unknown
C$ 96
Unknown
C$ 103
Unknown
C$ 107
Queen bed
C$ 125
Unknown
C$ 130
Unknown
C$ 153
Unknown
C$ 155
Unknown
C$ 163
Unknown
C$ 254
Deluxe Rooms
C$ 90+
Bed type
Provider
Total stay + taxes & fees
Queen bed
C$ 90
Queen bed
C$ 135
Queen bed
C$ 138
Executive Rooms
C$ 96+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 96
Double Rooms
C$ 106+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 106
Unknown
C$ 112
Standard Rooms
C$ 70+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 70
Queen bed
C$ 77
Unknown
C$ 80
Unknown
C$ 81
Unknown
C$ 137
Unknown
C$ 155
Reviews of The Willows Hotel
Pros
| "Great hotel with friendly staff." | (in 56 reviews) |
|---|---|
| "Great neighborhood and friendly staff!" | (in 119 reviews) |
| "Charming and a great location." | (in 111 reviews) |
Cons
| "No breakfast because of covid." | (in 24 reviews) |
|---|---|
| "Room was tiny and overpriced" | (in 25 reviews) |
| "Very old building." | (in 9 reviews) |
Traveller rating
38
15
5
6
1
Time of year
Traveller type
Show reviews that mention
+
| great location | in 301 reviews |
|---|---|
| friendly staff | in 246 reviews |
| continental breakfast | in 133 reviews |
| great hotel | in 122 reviews |
| walking distance | in 80 reviews |
| room was small | in 69 reviews |
| parking garage | in 54 reviews |
| water pressure | in 48 reviews |
| wrigley field | in 34 reviews |
| first night | in 25 reviews |
| dan | in 21 reviews |
| old building | in 20 reviews |
| bed was very comfortable | in 19 reviews |
| front desk | in 19 reviews |
| hard boiled | in 8 reviews |
| easy to get | in 6 reviews |
| alley way | in 4 reviews |
-
ExcellentApr. 20179.1
Lake view East
Fun area, good for us as it's near family here, always a welcome option. Beds very comfy. Friendly.
-
OkayFeb. 20174.8
Rough around the edges
Location was good, and it was nice to have the option for parking in the ramp around the corner. The staff was friendly enough but not very helpful with the issues with our radiator. The price seemed reasonable, although less so when we saw how small the room was, how noisy the radiators were, and how thin the walls were.
Heat is provided by old-timey radiators which clank and are hard to control. The front desk wasn't very helpful when we couldn't get one closed (we were roasting)- they just said, "turn the knob" (duh). Thanks to paper-thin walls, we got to hear all the noise from the hallway, plus the couple upstairs, um, coupling on a squeaky bed. The breakfast was disappointing.
-
GoodOct. 20166.8
Could use a facelift
Front desk very helpful. Room spacious. Beds very comfortable.
Hallway dingy. Room furniture sparing and dingy. Room doesn't have a closed off closet. Carpet and walls could be brighter.
-
ExcellentApr. 201610.0
Moving Day in Chicago
The staff is always so friendly and helpful. Paul was so polite and upgraded my room so my daughter, with whom I was visiting, could stay with me and we could each have our own beds.
My room had a hint of cigarette smoke when we first arrived. I had to spray it. The sign clearly stated NO SMOKING.
-
ExcellentMar. 20168.2
Pretty nice
The place is in an old building, which is cool, but also has its drawbacks. I liked the feel of the place generally. It's definitely not posh, and you won't break the bank to stay here.
The bathroom was pretty lousy. Low shower head, toilet was on a tilt, and the room itself needs updating.
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About The Willows Hotel
Overview
Situated in Chicago, The Willows Hotel is an easy drive from Magnificent Mile and Art Institute of Chicago. The various amenities this cosy hotel offers include a concierge, free Wi-Fi and a 24-hour reception.
This 3-star hotel provides room service, luggage storage and laundry facilities. It also offers a laundry service, a dry cleaning service and a safe.
The Willows Hotel has 55 well-appointed rooms that are equipped with a range of essential amenities to ensure guests have a comfortable stay.
The Willows Hotel provides a convenient place to discover Chicago Loop, Grant Park and Millennium Park, as well as everything the local area has to offer. Michigan Avenue is only a short car trip away.
Features
8.5 Excellent
based on 633 reviews
8.8
Cleanliness
8.6
Comfort
7.2
Facilities
9.2
Location
Check in |
3:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities at The Willows Hotel
Free Wi-Fi
Wake-up service
Internet
Daily housekeeping
Fax/photocopying
Linens
Concierge service
Towels
Safety deposit box
Laundry facilities
Elevator
Laundry service
Flat-screen TV
Free toiletries
Shampoo
Room service
Heating
Shower
Physical distancing in dining areas
Physical distancing rules
Golf
First-aid kit
Property is cleaned by professional cleaning companies
Snack bar
Alarm clock
No smoking
Bathtub
Hand sanitizer in guest accommodation and key areas
Parking
Body soap
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Safe
Trash cans
Food can be delivered to guest accommodation
Guests can opt out of accommodation cleaning
Conditioner
Staff follow all safety protocols as directed by local authorities
Desk
Bathrobe
Private bathroom
Wardrobe or closet
24hr front desk
Storage available
FAQs when booking at The Willows Hotel
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Photos of The Willows Hotel
All Photos
01 of 13
Reviews about The Willows Hotel
“The door hits the toilet, would have liked to have a comfortable.”
“The price seemed reasonable, although less so when we saw how small the room was, how noisy the radiators were, and how thin the walls were.”
Location
Most Popular Landmarks
- Lincoln Park Zoo1.5 km
- Wrigley Field1.9 km
- Graceland Cemetery2.7 km
- 360 CHICAGO4.3 km
- Magnificent Mile4.6 km
- Chicago Riverwalk5.4 km
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