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The Willows Hotel

3 stars
7.9
Good
based on 1313 reviews
1,313 reviews
555 West Surf Street, Chicago, IL 60657, United States
555 West Surf Street, Chicago, IL
+1 773 528 8400
Tue 13/10
-
Wed 14/10
2 guests, 1 room
Other
Bathroom
Building
Gym
Hallway
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated in Chicago, The Willows Hotel is an easy drive from Magnificent Mile and Art Institute of Chicago. The various amenities this modern hotel offers include a concierge, free Wi-Fi and a 24-hour reception.

This 3-star hotel provides room service, luggage storage and laundry facilities. It also offers a laundry service, a dry cleaning service and a safe.

Rooms at The Willows Hotel feature mini bars and hair dryers.

The Willows Hotel provides a convenient place to discover Chicago Loop, Grant Park and Millennium Park, as well as everything the local area has to offer. Michigan Avenue is only a short car trip away.

7.9
Good
1313 reviews

Latest deals for The Willows Hotel

Tue 13/10
-
Wed 14/10
Deals from
C$ 160
•Cheapest rate per night
Compare prices for Standard Room, Queen room and 31 more The Willows Hotel deals.
Standard Room, 1 queen bed
No inclusions
Queen room, 1 queen bed
No inclusions
Deluxe room, bed type unknown
No inclusions
Queen room, 1 queen bed
No inclusions
Standard Room, 1 queen bed
No inclusions
Deluxe room, 2 queen beds
No inclusions
Executive room, 1 king bed
No inclusions
Standard Room, bed type unknown
No inclusions
Queen room, bed type unknown
No inclusions
Queen room, bed type unknown
No inclusions
Executive room, 1 king bed
No inclusions
Deluxe room, 2 queen beds
No inclusions
Queen room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, 1 queen bed
No inclusions
Executive room, 1 king bed
No inclusions
Queen room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Deluxe room, 2 queen beds
No inclusions
Standard Room, 1 queen bed
No inclusions
Executive room, 1 king bed
No inclusions
Queen room, bed type unknown
No inclusions
Executive room, bed type unknown
No inclusions
Deluxe room, 2 queen beds
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Willows Hotel

  • Room service
  • Free Wi-Fi
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities

Reviews of The Willows Hotel

7.9
Good
1313 verified ratings
Wonderful
553
Very good
286
Good
205
Okay
84
Fair
80
Mediocre
34
Poor
71

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, making it easy to access local attractions, restaurants, and public transport. Many reviewers highlighted the friendliness and helpfulness of the staff, which contributed positively to their overall experience. The atmosphere was often described as cozy, charming, and boutique, providing a unique alternative to chain hotels. While some guests mentioned issues with cleanliness, outdated facilities, and occasional maintenance problems, the comfortable beds and spacious rooms were appreciated by several visitors. Overall, the positives of location, service, and atmosphere stood out most in the reviews.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Cleanliness5 out of 10
Room Size3 out of 10
Sort by:Most recent

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All reviews

10
Wonderful
John, Feb 2023
An older but very well kept hotel. Cozy lobby with nice seating around a fireplace.
10
Wonderful
Jeda, Jul 2022
Cute boutique hotel. Smallish rooms, but fantastic location within walking distance of shopping, restaurants and amenities. Great neighborhood!
9.1
Wonderful
Anonymous, Apr 2017
Pros (+) Fun area, good for us as it's near family here, always a welcome option. Beds very comfy. Friendly.
4.8
Mediocre
Anonymous, Feb 2017
Pros (+) Location was good, and it was nice to have the option for parking in the ramp around the corner. The staff was friendly enough but not very helpful with the issues with our radiator. The price seemed ...
Cons (-) Heat is provided by old-timey radiators which clank and are hard to control. The front desk wasn't very helpful when we couldn't get one closed (we were roasting)- they just said, "turn the knob" (duh...
Read more
6.8
Okay
Anonymous, Oct 2016
Pros (+) Front desk very helpful. Room spacious. Beds very comfortable.
Cons (-) Hallway dingy. Room furniture sparing and dingy. Room doesn't have a closed off closet. Carpet and walls could be brighter.

Location

555 West Surf Street, Chicago, IL 60657

What's nearby

  • Lincoln Park1 km
  • Wrigley Field1.9 km
  • River North4.3 km
  • Museum of Contemporary Art4.5 km
  • Michigan Avenue4.6 km
  • Magnificent Mile4.6 km
  • Michigan Avenue Bridge5.3 km
  • Chicago Theater5.5 km
  • Harpo Studios5.7 km
  • Navy Pier5.7 km
  • Millennium Park5.9 km
  • Willis Tower6.2 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Willows Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

April
June
C$ 506
C$ 348
Cheapest month to stay with an average 58% drop in price.
Most expensive month to stay with an average 67% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Willows Hotel

Which month has the cheapest rates at The Willows Hotel?

The cheapest month to stay at The Willows Hotel is January, with an average nightly rate of C$ 170. The most expensive month is May at C$ 477 per night.

What is the cheapest day to book The Willows Hotel?

The cheapest day to book The Willows Hotel is Saturday, with an average nightly rate of C$ 250. The most expensive day is Tuesday at C$ 1,445 per night.

How far in advance should you book The Willows Hotel?

To get the best price at The Willows Hotel, book around 1 week in advance. This could save you approximately 22% compared to booking last minute.

KAYAK's top tips for your stay at The Willows Hotel

  • If you’re after a cheap room at The Willows Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in April and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Willows Hotel, plan to stay on a Saturday or Monday. The most expensive day is usually Thursday.
  • The cheapest price a room at The Willows Hotel was booked for on KAYAK in the last 2 weeks was C$ 445, while the most expensive was C$ 445.
  • How long should you stay at The Willows Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Willows Hotel

  • Where is The Willows Hotel located?

    The Willows Hotel is located at 555 West Surf Street in Lake View, 6.6 km from the centre of Chicago. Lincoln Park is the closest landmark to The Willows Hotel.

  • When is check-in time and check-out time at The Willows Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at The Willows Hotel.

  • Does The Willows Hotel offer free Wi-Fi?

    Yes, The Willows Hotel offers free Wi-Fi.

  • How far is The Willows Hotel from the airport?

    The Willows Hotel is 18.4 km from Chicago Midway.

  • How does KAYAK find such great The Willows Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Willows Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Willows Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Willows Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Hotel Versey Chicago Lincoln Park7.8 Good (2,217 reviews)0.2 kmBar/Lounge, Free Wi-Fi, Tea/coffee makerC$ 206+
The Neighborhood Hotel - Lincoln Park 203 - Two Bedroom
9.2 Excellent (5 reviews)0.44 kmWi-Fi, Coffee machine, Cable or satellite TVC$ 477+
The Neighborhood Hotel - Lincoln Park 302 - One Bedroom w/ Patio
0.44 kmWi-Fi, Coffee machine, Cable or satellite TVC$ 418+
The Neighborhood Hotel - Lincoln Park 301 - One Bedroom
10 Excellent (4 reviews)0.44 kmWi-Fi, Coffee machine, Cable or satellite TVC$ 406+

Cheapest

See cheapest stays in Chicago
3-star hotel
City Suites Hotel8.1 Excellent (1,271 reviews)1.01 kmFitness centre, Room service, Free Wi-FiC$ 197+
3-star hotel
Hotel Versey Chicago Lincoln Park7.8 Good (2,217 reviews)0.2 kmBar/Lounge, Free Wi-Fi, Tea/coffee makerC$ 206+
Lincoln Park Living - Suite 2
8.4 Excellent (15 reviews)1.18 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 228+
2-star hotel
The Neighborhood Hotel - Lincoln Park Lp
7.8 Good (38 reviews)0.44 kmWi-Fi, Coffee machine, Wi-Fi available in all areasC$ 262+

Most recommended

See most recommended stays in Chicago
The Neighborhood Hotel - Lincoln Park 301 - One Bedroom
10 Excellent (4 reviews)0.44 kmWi-Fi, Coffee machine, Cable or satellite TVC$ 406+
The Neighborhood Hotel - Lincoln Park 202 - One Bedroom w/ Patio
10 Excellent (1 review)0.44 kmWi-Fi, Coffee machine, Cable or satellite TVC$ 377+
2-star hotel
The Neighborhood Hotel - Lincoln Park Lp
9.5 Excellent (4 reviews)0.44 kmWi-Fi, Coffee machine, Cable or satellite TVC$ 535+
The Neighborhood Hotel - Lincoln Park 203 - Two Bedroom
9.2 Excellent (5 reviews)0.44 kmWi-Fi, Coffee machine, Cable or satellite TVC$ 477+

Good to know

Distance to downtown

Nearest Airport

Distance to airport

6.6 km
Chicago Midway
18.4 km

More options for your stay in Chicago