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|"Excellent service and wonderful staff"||(in 29 reviews)|
|"Wonderful staff, great location,good room."||(in 44 reviews)|
|"Wonderful staff, great location,good room."||(in 56 reviews)|
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This hotel is amazing! Not only is it in a great location but the staff and facility is superb. We arrived at the hotel at 3:30pm and our rooms weren't ready. To make up for it we were upgraded to a suite. You can see the cathedral out of your bedroom window which is fantastic! I would definitely stay here again.
Excellent hotel but free wifi was a myth....
The Excelsior Hotel Ernst is a superb hotel which I recommend highly. The ambience, room size, location and the quality of the staff were all wonderful and the free mini-bar was an extra treat.
The only annoyance was that despite my contract promising free wired and wireless internet access, this apparently only applied to phone and tablet and not to laptops. Wifi for laptops costs €22 per day which is excessive. Last time I stayed they gave me a voucher for the laptop. This time not. Inconsistent - but a small price to stay in a nice hotel.
Everything was perfect
professionnel and friendly staff. very good asiatique restaurant
Very helpful staff. Very alert and professional. Unbeatable location
The room was not up to standard for a 5-star hotel. There was a desk, but no lamp on or near the desk. The walls between the rooms are paper thin. I could hear every word spoken by guests in rooms beside me. One morning I was woken by the sound of the woman in the next room having what appeared to be a great orgasm. She probably was not that loud, but the walls must be without any sound proofing at all.
Excelsior Hotel Ernst am Dom provides elegant accommodation in Cologne and is a few minutes on foot from Cologne Central Station. It is a short walk from Cologne Cathedral and is close to the area's well-known attractions.
This luxury hotel offers a Turkish steam bath, a sauna and a beauty centre. For a fast and effortless check-in and departure experience, guests can benefit from the express check-in/check-out facility.
Excelsior Hotel Ernst am Dom offers 140 air conditioned rooms. There is also a mini bar and movies-on-demand.
With its on-site restaurant that serves Asian dishes, the hotel provides guests with all they need for an enjoyable evening without having to leave the hotel. In the evening, guests are invited to relax in the cozy lounge bar. Guests can also try one of the many bars and cafés in the vicinity.
Excelsior Hotel Ernst am Dom is within a short walk of 4711, Wallraf-Richartz Museum and Hohenzollern Bridge. The surrounding area is also famous for its shopping.
based on 749 reviews
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Most Popular Landmarks
- Kölner Dom 119 m
- Römisch-Germanisches Museum 188 m
- Museum für Angewandte Kunst 233 m
- Museum Ludwig 283 m
- Kolumba 0.4 km
- Glockengasse 4711 0.5 km