Good. Needs improvements
Price, staff, location were all a huge plus. We had a fridge, but no microwave. Didn’t understand that. Shower head was only able to be in one spot. Didn’t have any moment at all. Took the water about 5 mins to warm up. The water had a STRONG chlorine smell to it. Almost made you gag brushing your teeth. The heater is either hell or heaven. Not really an in between. The rooms had an “older” smell to them. Didn’t smell like a typical hotel and that was a detriment. The tv remote and tv were severely outdated and need to be improved. The volume on the ESPN channel didn’t work at all. The headboard squeaked every time we tossed and turned. Other than that, worth the money and a good stay.
I enjoyed the breakfasts in the morning. The hotel was very clean as well as the rooms. The beds were very comfortable, the best night sleep. The staff were very friendly and helpful.
Too loud - close to freeway
Had a great time!
Room was very nice and very clean... Staff was very pleasant and helpful.
Sleek and spacious.
Modern decor and spacious.
Proximity to Garden of the Gods and Manitou Springs excellent. Breakfast buffet very nice with lots of choices for everyone. Room very spacious and comfortable. Outdoor pool small but nice, clean.
Extra large flat screen TV lovely BUT the cable stations came in so terribly that it was totally unwatchable. This was especially true with the childrens' channels which was one of our primary needs for a hotel space. Pay per view available but too expensive considering the premium price paid for the room.. Called the desk to see if there were solutions and were told it was often like that and nothing could be done. Extremely disappointing for the children and therefore uncomfortable for the adults. Meal options other than breakfast not great, bar very minimal.
Very good location. Close to restaurants and I-25. Short drive to many local attractions. Very comfortable bed and sitting area. Staff friendly and helpful.
Bathroom was rather small and our room had an unpleasant odor that Lysol spray could not eliminate.
Our spacious guest rooms feature the Hyatt Grand beds, state-of-the-art media and work center with a 42 inch flat panel HDTV that easily integrates with laptops and other devices, a cozy corner L-shaped sofa-sleeper, wet bar and bathroom vanity upgraded with granite countertops. Enjoy complimentary WiFi and complimentary a.m. Kitchen Skillet, featuring freshly prepared breakfast sandwiches, waffles, French toast, pancakes and steel cut oatmeal, available daily. A 24-hour Grab & Go food outlet.
Based on 983 reviews
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