Four Points by Sheraton Cuenca

3 stars
9.2
Wonderful
based on 1242 reviews
1,242 reviews
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca 010169, Ecuador
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca
+593 7602 2000
Tue 18/8
-
Wed 19/8
2 guests, 1 room
Restaurant
Restaurant
Lobby
Lobby
Restaurant
Bar
Pool
Lobby
Buffet
Pool
Bathroom
Bedroom
Spa
Pool
Bedroom
Lobby
Conference room
Lobby
Banquet hall
Lobby
Restaurant
Bedroom
Buffet
Bedroom
Bedroom
Conference room
Lobby
Bedroom
Living room
Lobby
Bedroom
Buffet
Restaurant
Restaurant
Lounge
Lobby
Bedroom
Lobby
Other
Banquet hall
Spa
Living room
Conference room
Restaurant
Bedroom
Restaurant
Gym
Bar
Bedroom
Bathroom
Bedroom
Conference room
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Modern 5-star hotel located in Cuenca’s new commercial and financial district, between Mall del Río and Mall del Alto. Four Points by Sheraton Cuenca is the city’s largest hotel and the only Marriott International branded property, offering global standards in hospitality and service. Features 120 modern rooms and suites, panoramic pool, fitness center, sauna, steam room, and hot tub, along with event spaces, airport transfer service, and contemporary dining inspired by Ecuadorian flavors at Cook’s Restaurant. The hotel offers accessibility facilities and adapted spaces for guests with reduced mobility. Ideal for business travelers, tourists, corporate groups, social events, and meetings with personalized service and international standards.
9.2
Wonderful
1242 reviews

Latest deals for Four Points by Sheraton Cuenca

Tue 18/8
-
Wed 19/8
Queen room, bed type unknown
C$ 116
nightly with fees
King room, bed type unknown
C$ 116
nightly with fees
Classic room, 1 king bed
C$ 169
nightly with fees
Classic room, 1 king bed
C$ 126
nightly with fees
Classic room, 2 queen beds
C$ 127
nightly with fees
King room, bed type unknown
C$ 127
nightly with fees
Classic room, 1 king bed
C$ 147
nightly with fees
Queen room, bed type unknown
C$ 281
nightly with fees
Classic room, 2 queen beds
C$ 152
nightly with fees
Double room, 2 double beds
C$ 160
nightly with fees
King room, bed type unknown
C$ 190
nightly with fees
Classic room, 1 king bed
C$ 152
nightly with fees
King room, bed type unknown
C$ 155
nightly with fees
Double room, 2 double beds
C$ 219
nightly with fees
Classic room, 1 king bed
C$ 159
nightly with fees
King room, bed type unknown
C$ 166
nightly with fees
Classic room, bed type unknown
C$ 162
nightly with fees
King room, bed type unknown
C$ 179
nightly with fees
Double room, 2 double beds
C$ 199
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Four Points by Sheraton Cuenca

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Shuttle service (free)

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Accessible parking
  • No smoking
  • Lower bathroom sink
  • Toilet with grab rails

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

General

  • Family rooms
  • Soundproof rooms
  • Telephone
  • Mountain view
  • Storage available

Pool and spa

  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Parking and transportation

  • Shuttle service (free)
  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Toilet paper
  • Private bathroom

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Complimentary breakfast

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Gym
  • Fitness centre

Things to do

  • Bicycle rental

Reviews of Four Points by Sheraton Cuenca

9.2
Wonderful
1242 verified ratings
Wonderful
928
Very good
152
Good
53
Okay
39
Fair
28
Mediocre
15
Poor
27

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, attentive and friendly service, varied and tasty breakfast, comfortable beds, and clean rooms. Some reviews mention minor issues such as noise from nearby roads or the commercial center, occasional confusion at reception, and isolated problems with amenities like wifi or bathroom features. However, the overall experience is very positive, with many guests highlighting the hotel's comfort, cleanliness, and welcoming atmosphere.
AI-generated from customer reviews
Service9 out of 10
Location9 out of 10
Breakfast8.5 out of 10
Cleanliness8 out of 10
Bed Comfort7.5 out of 10
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Location

Ave. Circunvalación Sur y Ave. Felipe II, Cuenca 010169

What's nearby

  • Cuenca Cathedral2.7 km
  • Parque Calderon2.8 km
  • El Cajas National Park10.1 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Four Points by Sheraton Cuenca

Which month has the cheapest rates at Four Points by Sheraton Cuenca?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Four Points by Sheraton Cuenca is September, with an average nightly rate of C$ 152. The most expensive month is December at C$ 220 per night.

What is the cheapest day to book Four Points by Sheraton Cuenca?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Four Points by Sheraton Cuenca is Sunday, with an average nightly rate of C$ 116. The most expensive day is Thursday at C$ 216 per night.

How far in advance should you book Four Points by Sheraton Cuenca?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Four Points by Sheraton Cuenca, book around 6 weeks in advance. This could save you approximately 36% compared to booking last minute.

KAYAK's top tips for your stay at Four Points by Sheraton Cuenca

  • How long should you stay at Four Points by Sheraton Cuenca? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Four Points by Sheraton Cuenca

  • Where is Four Points by Sheraton Cuenca located?

    Four Points by Sheraton Cuenca is located at Ave. Circunvalación Sur y Ave. Felipe II, 2.4 km from the centre of Cuenca. Cuenca Cathedral is the closest landmark to Four Points by Sheraton Cuenca.

  • When is check-in time and check-out time at Four Points by Sheraton Cuenca?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Four Points by Sheraton Cuenca.

  • Does Four Points by Sheraton Cuenca offer free Wi-Fi?

    Yes, Four Points by Sheraton Cuenca offers free Wi-Fi.

  • Does Four Points by Sheraton Cuenca offer free parking?

    Yes, Four Points by Sheraton Cuenca offers free parking.

  • How far is Four Points by Sheraton Cuenca from the airport?

    Four Points by Sheraton Cuenca is 4.8 km from Cuenca. Four Points by Sheraton Cuenca is 120.9 km from Macas.

  • Does Four Points by Sheraton Cuenca have a pool?

    Yes, Four Points by Sheraton Cuenca has a pool on-site.

  • How does KAYAK find such great Four Points by Sheraton Cuenca hotel deals?

    KAYAK scours the web for all room deals available at Four Points by Sheraton Cuenca in Cuenca and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Four Points by Sheraton Cuenca and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Four Points by Sheraton Cuenca.

Nearby hotels and places to stay

Closest

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4-star hotel
32% cheaperRioné Hotel Boutique8.7 Excellent (169 reviews)1.55 kmFitness centre, Restaurant, Bar/LoungeC$ 102+
3-star hotel
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3-star hotel
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Hotel Valgus
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4-star hotel
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Tryp By Wyndham Cuenca Zahir
8.9 Excellent (994 reviews)1.88 kmFitness centre, Restaurant, Bar/LoungeC$ 141+

Cheapest

See cheapest stays in Cuenca
3-star hotel
58% cheaperHotel La Casona9.1 Excellent (243 reviews)1.75 kmRestaurant, Bar/Lounge, Room serviceC$ 62+
3-star hotel
42% cheaper
Hotel Terra Sur Cuenca
7.5 Good (25 reviews)1.92 kmWi-Fi, Free parking, Cable or satellite TVC$ 86+
3-star hotel
40% cheaper
Hotel Valgus
8.5 Excellent (361 reviews)1.83 kmFitness centre, Restaurant, Room serviceC$ 90+
4-star hotel
32% cheaperRioné Hotel Boutique8.7 Excellent (169 reviews)1.55 kmFitness centre, Restaurant, Bar/LoungeC$ 102+

Most recommended

See most recommended stays in Cuenca
3-star hotel
58% cheaperHotel La Casona9.1 Excellent (243 reviews)1.75 kmRestaurant, Bar/Lounge, Room serviceC$ 62+
4-star hotel
5% cheaper
Tryp By Wyndham Cuenca Zahir
8.9 Excellent (994 reviews)1.88 kmFitness centre, Restaurant, Bar/LoungeC$ 141+
4-star hotel
32% cheaperRioné Hotel Boutique8.7 Excellent (169 reviews)1.55 kmFitness centre, Restaurant, Bar/LoungeC$ 102+
3-star hotel
40% cheaper
Hotel Valgus
8.5 Excellent (361 reviews)1.83 kmFitness centre, Restaurant, Room serviceC$ 90+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.9
2.4 km
Cuenca
4.8 km

Everything you need to know for your stay in Cuenca