Pros (+) The setting of the hotel is magnificent as is the hotel itself. The rooms are great. The staff were excellent. The breakfast first rate. I wished we could have stayed longer.
5 stars
Heritance Kandalama
Photos of Heritance Kandalama
Overview
Boasting an infinity pool and outdoor tennis courts, Heritance Kandalama is a deluxe base in Kandalama. It also features bicycle rental, miniature golf and a sauna and unique views of Sigiriya.
Guests can enjoy a range of relaxing treatments and beauty therapy at the in-house spa, Six Senses. Convenient services include an express check-in/check-out feature and a luggage storage facility.
Rooms at the hotel come with mini bars, ceiling fans and cable/satellite channels. All have their very own living area and a range of entertainment options, including movies-on-demand.
Heritance Kandalama's in-house restaurant, The Kanchana, is a popular spot to enjoy a meal. Each evening, guests are welcome to relax in the lounge bar.
Latest deals for Heritance Kandalama
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Privacy Preferences
Amenities at Heritance Kandalama
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Lake view
- Mountain view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Things to do
- Eco tourism
- Bicycle rental
- Board games/puzzles
- Game room
- Cycling
- Darts
- Evening entertainment
- Table tennis
- Pool table
- Hiking
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- Entire unit wheelchair accessible
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled Access
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews of Heritance Kandalama
8.9
Very good
3036 verified ratings
Wonderful
1948
Very good
461
Good
321
Okay
123
Fair
89
Mediocre
44
Poor
50
Summary of reviews
Guests say
Guests appreciate the hotel's beautiful location and architecture, highlighting the unique integration with nature and the luxurious surroundings. However, many reviews point out issues with staff service and cleanliness, with some guests experiencing unresponsive staff and cleanliness concerns in the bathrooms. Overall, while the setting is praised, there is a clear need for improvement in service and maintenance.AI-generated from customer reviews
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Score by provider
8.9 out of 10
185 reviews
8.9 out of 10
3 reviews
10 out of 10
1 review
All reviews
Location
Kandalama Lake Front, Dambulla 0
What's nearby
- Dambulla Cave Temple6.7 km
- Rangiri Dambulla International Stadium8.2 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Heritance Kandalama
Low season | November |
|---|---|
High season | March |
Average price (weeknight) | C$ 305 |
Average price (weekend night) | C$ 391 |
When to book a room at Heritance Kandalama
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to downtown | 6.3 km |