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Value for money
Distance to city centre
|Nottingham East Midlands|
Distance to airport
|"Friendly staff, clean and amazing breakfast."||(in 219 reviews)|
|"Lovely hotel, clean, friendly staff."||(in 85 reviews)|
|"Great location and superb value for money."||(in 132 reviews)|
|"Poor room very small double"||(in 104 reviews)|
|"Smelt quite musty in the hotel."||(in 56 reviews)|
|"Car parking charge of £8!"||(in 32 reviews)|
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Nothing it was awful
The food was shocking, the rooms were awful and the managers were horrendous. Pushing waiting staff etc. I will never return
Booked a city double room, this was not a double but rather a large single bed. The room lighting was dark with only a wall light & lamp, no overhead light. The carpet was badly stained in areas & did not fit the room correctly with large trip hazard areas where it was loose. The room was dirty in areas & the window did not fully close. I was attending a large event at the hotel & the amount of problems we had as a group are numerous, from room allocations, rudeness of staff & many more. After 2 years holding it here thankfully next year we will not be.
We had booked a suite but unfortunately they had over booked and we were down graded to a smaller room but the staff were so helpful and made our stay outstanding thank you
I had a positive experience with reception staff at check in and on the bar (about it though). Unfortunately members of the party I was with had a less than satisfactory response to varying issues like rooms only being booked for 1 night instead of 2 (resorting to people sharing rooms as staff didn't care/ couldn't be bothered to rectify the issues) Waiting staff were seen being physically pushed by I'm presuming a catering manager at our 3 course lunch. Breakfast staff were less than impressive. We had to find someone to get cutlery and ask for drinks as they were about as attentive as a slug, when we did find someone it was like it was an inconvenience us even asking for basics. Was not impressed. Members of our party were there 2 days later and the hotel still wasn't cleaned as there was ice cream toppings still on the floor. Should have really known what we were going to experience when they tried charging me upfront for the room despite it being pay when we stay. The receptionist them was just rude. Definitely not 4* treatment, I wouldn't even say 2* but manners cost nothing ( and unless I'm missing something isn't that a key attribute for a hospitality position?) If you don't want to be nice, get another job maybe
The breakfast, the parking spaces, the bathtub, the ease of checking in.
The bed was a little tight, but this could be down to us having a rather spacious bed at home.
With a stay at Derby Midland, BW Signature Collection, you'll be centrally located in Derby, within a 15-minute drive of Royal Derby Hospital and intu Derby. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Derby? This hotel has facilities measuring 4672 square feet (434 square meters), including conference space. Self parking (subject to charges) is available onsite.
based on 1,920 reviews
Value for money
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Reviews about Hallmark Hotel Derby Midland
Most Popular Landmarks
- Westfield Centre 0.6 km
- Pride Park 1 km
- Derby Museum and Art Gallery 1.2 km
- Derbyshire County Cricket Club 1.2 km
- Derby Cathedral 1.4 km
- Derby Industrial Museum 1.4 km
|Nottingham East Midlands||13.1 km|
|Derby Peartree, Derbys||2.1 km|