2.0
I paid extra for a hybrid only to be told they don’t carry them & couldn’t make an adjustment to my reservation for the difference. My wife left her sunglasses case in the door upon checkout. We’ve called & opened a ticket but not a single response.Reviewed 17 Apr 2026
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2.0
Terrible customer service, no one answers the phone. And they stiffed me with an additional charge of $80 out of the blue. They suck.Reviewed 15 Apr 2026
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8.0
Our first car had a broken key fob. Returned it and they tried to give me a smaller car that didn't fit everything we had to carry. Had to push for what I rented (mid-sized SUV) but was eventually acommodated. Car was nice, new and clean. Only other issue was the toll pass, they charged me $29 in convenience fees for $16 worth of tolls which is ridiculous.Reviewed 14 Apr 2026
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2.0
The vehicle was not ready, I waited for 3 hours for the vehicle. The car was not clean and infected with cockroaches. The overall experience was bad.Reviewed 14 Apr 2026
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2.0
On the paperwork, the rental agreement, it clearly stated to bring the Visa Debit Card used to secure the rental, and pay in advance for the extra Insurance, when picking up the Rental. The Rep at Dollar REFUSED, telling me they DO NOT honour such an agreement and I must use a Credit Card. When my Friend offered His Credit Card, they again REFUSED. These guys are scammers!Reviewed 14 Apr 2026
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2.0
We selected the managers special only to find out on arrival that the car was electric. That was a surprise! Our final destination probably wouldn’t have a charging station so we were forced to upgrade at almost double the price. The agent was unapologetic. Fool me once…Reviewed 13 Apr 2026
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8.0
Explanation of additional fees for tolls and options to pay them wasn't covered, resulting in large charge.Reviewed 12 Apr 2026
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2.0
I’m quite disappointed with the experience. My confirmed booking wasn’t honored, and I had to argue just to get a car. On top of that, the vehicle provided was not in the class I reserved and had a strong smoke smell, indicating it hadn’t been properly cleaned.Reviewed 12 Apr 2026
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6.0
I requested the manager's special, which turned out to be a Tesla. I've never driven a Tesla so was interested, but uncertain about where to find a charger in town. Went out to the car and the door wouldn't open, so that took care of that. The trouble was walking back and forth through 6" of slush to the lot and back, then back to the car to see if they could open the door, then back to the desk, then back to another car. Not Dollar's fault, really, but pretty inconvenient. Otherwise, Sask airport rental parking is pretty simple as far as pickup and dropoff.Reviewed 11 Apr 2026
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8.0
Just. Waiting and my depositReviewed 11 Apr 2026
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10.0
really good serviceReviewed 10 Apr 2026
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2.0
counter agent said my agreement with them not valid and required a new contract, more money, lesser car. I was most upset and eventually allowed to see another agent who did finally get me the car agreed upon at the agreed price. They have subsequently increased my fuel option charge beyond agreement. I am fighting that still. Rip off company you are doing business with. I request a response. Peter WatkinsReviewed 10 Apr 2026
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