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Best Western Palace Hotel & Casino
4 stars

Best Western Palace Hotel & Casino

Central Promenade - Douglas, Douglas, Isle of Man
Douglas, Isle of Man
See location+44 1624 662662
From
C$ 103
Cheapest

rate per night

7.5
Good
based on 2031 reviews
2,031 reviews
Room type
Provider
Nightly total
Standard Room
C$ 103
Double room
C$ 114
Deluxe room
C$ 172

Photos of Best Western Palace Hotel & Casino

Overview

Rating

Under 20 minutes' walk from Cafe Royale Halt, Best Western Palace Hotel & Casino provides guests with an ideal base when visiting Douglas. Guests also have exclusive access to the Palace Health Club and Palace Health Club.

This 4-star hotel provides free Wi-Fi, an indoor pool and a Jacuzzi. It offers a relaxing stay with on-site spa services including massage, and features views of Douglas Harbour that can be admired while unwinding. It also provides a 24-hour reception, a sauna and a concierge.

Best Western Palace Hotel & Casino has 133 contemporary rooms that are filled with a range of essential facilities to ensure guests have a comfortable stay.

The area near the hotel has a variety of cafés and restaurants. Guests are also able to easily visit Gaiety Theatre and Derby Castle Depot.

Rating
7.5
Good
Based on 2,031 verified guest reviews

Latest deals for Best Western Palace Hotel & Casino

Mon 26/5
Tue 27/5
Double room
1 double bed
bed type unknown
bed type unknown
Deluxe room
1 king bed
bed type unknown
bed type unknown
Standard Room
1 double bed
bed type unknown
2 twin beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Best Western Palace Hotel & Casino

  • Indoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Trash cans
  • Conditioner

General

  • Beachfront
  • Family rooms
  • Sea view
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk

Pool and spa

  • Spa and wellness centre
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Pool with a view

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Things to do

  • Beach access
  • Casino
  • Golf
  • Bingo
  • Karaoke

Accessibility and suitability

  • Disabled Access
  • Elevator
  • No smoking
  • Designated smoking area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Radio
  • Flat-screen TV
  • TV

Parking and transportation

  • Parking
  • Private parking

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Outdoor

  • Balcony

Fitness

  • Fitness centre

Reviews of Best Western Palace Hotel & Casino

7.5
Good
2031 verified ratings
Wonderful
626
Very good
369
Good
468
Okay
202
Fair
178
Mediocre
84
Poor
104

Summary of reviews

Guests say
Guests appreciated the hotel's good location and friendly service, particularly highlighting the excellent breakfast and amenities. However, many reviews pointed out significant cleanliness issues, outdated facilities, and maintenance problems that detracted from their overall experience.
AI-generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Cleanliness2 out of 10
Sort by:Most recent

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Location

Central Promenade - Douglas, Douglas

What's nearby

  • Douglas Beach251 m
  • Gaiety Theatre1 km
  • Derby Castle Depot1.1 km
  • Tower of Refuge1.4 km
  • Manx Museum1.5 km
  • Tynwald1.5 km
  • Douglas Harbour1.8 km
  • Douglas Head Lighthouse2.2 km
  • Braddan Bridge2.2 km
  • The Bowl2.3 km
  • Union Mills F.C.3 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Best Western Palace Hotel & Casino

Low season

November

High season

November

Average price (weeknight)

C$ 114
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Best Western Palace Hotel & Casino

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Best Western Palace Hotel & Casino

  • How long should you stay at Best Western Palace Hotel & Casino? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Best Western Palace Hotel & Casino

  • Where is Best Western Palace Hotel & Casino located?

    Best Western Palace Hotel & Casino is located at Central Promenade - Douglas, 1.6 km from the centre of Douglas. Douglas Beach is the closest landmark to Best Western Palace Hotel & Casino.

  • When is check-in time and check-out time at Best Western Palace Hotel & Casino?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Best Western Palace Hotel & Casino.

  • Does Best Western Palace Hotel & Casino offer free Wi-Fi?

    Yes, Best Western Palace Hotel & Casino offers free Wi-Fi.

  • How far is Best Western Palace Hotel & Casino from the airport?

    Best Western Palace Hotel & Casino is 13.1 km from Castletown Ronaldsway. Best Western Palace Hotel & Casino is 101.6 km from Holyhead Anglesey.

  • Does Best Western Palace Hotel & Casino have a pool?

    Yes, Best Western Palace Hotel & Casino has a pool on-site.

  • How does KAYAK find such great Best Western Palace Hotel & Casino hotel deals?

    KAYAK scours the web for all room deals available at Best Western Palace Hotel & Casino in Douglas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Palace Hotel & Casino and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Palace Hotel & Casino.

See more FAQs

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Good to know

Value for money

7.6

Distance to downtown

1.6 km

Nearest Airport

Castletown Ronaldsway

Distance to airport

13.3 km