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|"Amazing staff and excellent hotel"||(in 95 reviews)|
|"The staff were friendly and hospitable"||(in 182 reviews)|
|"Good location This time cooperative staff."||(in 214 reviews)|
|"Very poor service and response time."||(in 38 reviews)|
|"Looked like a very unkempt hotel."||(in 77 reviews)|
|"One station from Burj Khalifa."||(in 6 reviews)|
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The hotel was great
Wifi was chargeble
Good but "please bear with us"
Room was spacious & Luxurious. Comfortable bed, tv channel, kitchen was well equipped. Good and quick room service even engineer and iron board came very quick, Metro station very near.
Even after asking we didn't get a room with the road side view. It seems the staff at the reception is just unable to understand you. Like as if you are hitting a brick wall. No free breakfast for us as the webside messed us up. But Without that its too expensive at the hotel. There was a smell in our room which was coming from the kitchen pipes, it did get fixed. And the best for last. We had to pay for the internet and it's quite expensive aswell. Its a well designed and beautiful hotel located at a nice place but the hotel protocals and reception staff only disappointment you when ever you ask them for any thing. May be, because its such a busy hotel they just dont put any effort in making their guests happy. We finally moved to a hotel with atleast free wifi and booked our tours
It was all right but not for the money the charger
The breakfast was the best part.
The room smelled really bad. The staff were not friendly. Housekeeping didn't show up until 5pm. The carpet and flooring was dirty. The Internet for 24 hours cost 90 dirhams. I almost paid $110/night with taxes and fees. It doesn't worth it. You can find much better hotels with that price range.
Upon arrival we were immediately dismissed and it took 30 minutes to check in even though no one else was there. When we finally got to our room it was still dirty and there were stains all over the carpet. Even though we booked through kayak and were guaranteed free internet we had to purchase Internet through the hotel and even then at times there wasn't enough bandwidth to even check email. The shower didn't drain and was never fixed even though we told them three times. Bad experience!
I asked to check in early (10:30 AM), and they said rooms are not ready, but come back in 1 hour. I came back after 2:30 hours, only to have to wait 45 mins in the chaotic queue at reception, to try to check back in. Many people were trying to check out and they didn't have enough staff, and no one was following the queue, instead storming the reception. After waiting 45 mins to try to check in, I got to the reception clerk who basically said that the room was not ready yet, even though it was 2:00 pm by now. I came back at 5:00 to check in and still had to go through the check in process one more time. A total mess. Not worth the cheap price.
Boasting a Jacuzzi, outdoor tennis courts and a rooftop pool, Emirates Grand Hotel is located in Dubai and offers unique accommodation. It provides free Wi-Fi and boasts a roof terrace with panoramic city views.
There are a range of facilities at the hotel, including a sauna, 24-hour room service and a spa. Amenities include facial and body treatments, plus a coffee bar and a beauty centre.
Rooms are air-conditioned and feature top-of-the-range amenities such as a flat-screen TV and a mini bar. They each offer an alarm clock, an in-room safe and a refrigerator.
Emirates Grand Hotel's stylish on-site restaurant serves an exclusive range of international and Halal specialties. Alternatively, there is a wide selection of international restaurants nearby.
The hotel has easy access to public transport with Financial Centre Metro Station just moments away on foot. It is also within walking distance of The Tower, Dubai International Financial Centre and The Index.
based on 5,925 reviews
Value for money
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Most Popular Landmarks
- Emirates Towers 1.2 km
- Burj Khalifa 1.3 km
- Dubai Aquarium & Underwater Zoo 1.5 km
- Dubai Mall 1.5 km
- The Dubai Fountain 1.5 km
- Jumerah Mosque 2.9 km