Book Enterprise Rent-A-Car car rentals in Abilene

Reviews for Enterprise Rent-A-Car in Abilene

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

1

Okay

0

Fair

0

Mediocre

0

Poor

2

Find reviews that mention:

customer servicegreat price

great customergreat service

2.0

Didn't like anything since after I made my reservation and was just outside of Abilene to pick up my reserved vehicle, I received a phone call saying even though they had vehicles they wouldn't let me do a one way trip. So I was never able to rent a car from them because they are too lazy to have people pick up cars from different locations and take them to their facility or promote for one ways to their location. Lastly, if they don't allow one way rentals from their location, I shouldn't have been able to reserve a vehicle online for the one way and wasted time, gas money, and inconvenience driving to the rental location. I will never be using this rental car co.pany again.Reviewed 4 Sep. 2022

review from

2.0

Pros:We booked a oneway rental but when we tried to collect car they said they don't do one-ways. We had to have friends drive us to our destination.Cons:EverythingReviewed 6 Apr. 2021

review from

10.0

Pros:Wait time and time spend doing paperwork was fast and painless.Cons:Only draw back is that they should give you time to inspect the vehicle yourself before noting that it has no damage.Reviewed 26 Sep. 2020

review from

10.0

Pros:The customer service was absolutely fantastic!Cons:NAReviewed 4 Jul. 2020

review from

7.6

Pros:I liked the unlimited miles makes a difference and will definitely get me to rent again if it stays around.Cons:The overall extension process and maybe price should be considered to be locked in at whatever rate you booked it at to begin with if extended. Just an idea.Reviewed 23 Jun. 2020

review from

8.8

Pros:Pickup was great. Drop off was backed up and looked really understaffed for the volume of cars being returned.Cons:Drop off area better managed. We had to walk a long way to the shuttle bus terminal with all our suitcases in tow. Usually the drop is much closer to the building.Reviewed 31 Dec. 2019

review from

2.0

Pros:I booked a rental car on Kayak with Enterprise but there were no cars available upon my arrival. When I asked to make sure that i was not charged, the Enterprise representative was unable to confirm one way or the other as whether i was charged. I tried calling Kayak but they were closed.Cons:Don't accept a booking if there are not rental cars available. 24 hour customer service should be available with Kayak.Reviewed 29 Oct. 2019

review from

3.6

Pros:The office is disgusting. Very dirty. The cove base is ripped up along the walls. There were dead insects all over the waiting room and bathroom.Cons:When I went to get in the car it was on empty. I had to wait for them to go fill it up before I could leave. As I made this reservation several MONTHS in advance. It would be nice if the car was ready to be picked up at the time I reserved.Reviewed 3 Oct. 2019

review from

3.2

Pros:Pick-up & Drop-off were easy. While dropping off, the agent was only apologetic for my inconvenience for the vehicle I was given and for the customer service when picking up. Apologizing didn’t make my experience any better nor did it satisfy me.Cons:Aside from apologizing and feeling bad for the inconvenience I faced, Agent should have done more and satisfy me so that I would come again to rente with Enterprise.Reviewed 22 Mar. 2019

review from

10.0

Pros:Clean vehicle and friendly people. Contract fulfilled A rarity nowadays!Cons:NothingReviewed 1 Aug. 2018

review from

9.6

Nice experiencePros:The car was really clean and easy to adjust to driving. The service was quick and somewhat friendly.Cons:They didn't explain about everything like other places I've rented from. As I was driving away in the vehicle, I noticed that it was not completely full as I later noticed on the paperwork once I looked at it. I did take a picture of it showing a bar missing. I assume the gas policy works like other rentals and if I returned it like I received it, then I would be good.Reviewed 30 May 2017

review from

10.0

Good and easy rental.Pros:Customer service rep was friendly. Car was clean and ready to go.Reviewed 17 May 2017

review from

More

• 5.9 /10Avis Car Rentals at Abilene
• 7.5 /10Hertz Car Rentals at Abilene

• Has the Enterprise Rent-A-Car rental car policy in Abilene changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Abilene?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Abilene.

• How many car rental locations does Enterprise Rent-A-Car have in Abilene?

  Enterprise Rent-A-Car has 3 rental locations in Abilene. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Abilene airport (ABI)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Abilene airport (ABI)?

  Yes