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10.0
Cons:Newer car would have been betterReviewed 29 Apr. 2021
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8.0
Cons:Overall was good. But it wasn’t explained to me about the flex fuel option on the dodge that I rented (e85/gasoline). Also, I wasn’t told that the vehicle was a 6 cylinder van. I would have requested a 4 cylinder to save on gas, although the van did not waste as much gas as I thought it would I know I spent a little more than I would have in a 4 cylinder vehicle. I didn’t know how to use the car remote to open the van doors and trunk doors. I had to figure that out on my own. I just think a better explaination about a vehicle being rented would help the customer ease into a vehicle that’s being rented given that some might not drive a vehicle that have certain options like remote doors and flex fuel. But overall we had a great experience. Thank youReviewed 8 Dec. 2020
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10.0
Pros:The staff was amazing when I dropped off the vehicle rather than when I picked it up.Cons:Be more bubbly and courteous when helping customers out the whole process of picking up for me was awkward.Reviewed 13 Aug. 2019
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2.4
Pros:The staff was friendly, and courteous. But was extremely under staffed. The van I rented ran well For the long wait time (1 hr 15 min), and all the other foul ups, the Rep gave me a gas bonus.Cons:I already reserved online. So confirmation with the ID and credit card should all be that is needed, but it seems useless. As I had to register as if the online process is worthless. The minivan I rented, was dirty inside, & outside. It had stain marks on the seats, and carpet. The gas was not fullReviewed 28 May 2019
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2.0
Totally UnsatisfactoryCons:What good is it having a secured credit card that I can use all over the world but can't rent a car here in the United States? Doesn't make a lot of sense.Reviewed 18 Oct. 2018
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10.0
Enterprise Rocks!Pros:It has always been my experience that Enterprise offers the best "value priced" service. It has been many years since I have had a need to rent a vehicle but my car developed a mechanical issue just prior to a planned road trip. I am so glad that I went with Enterprise. The entire staff was friendly, courteous, and highly responsive. Enterprise has been and always will be my first stop for vehicle rentals.Reviewed 10 Apr. 2018
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7.6
Pros:Car was clean and comfortableCons:Returning the car took nearly 35 minutes just to wait and hand over keysReviewed 30 Sep. 2017
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7.2
Pros:I like the free upgrade. I didn't have any problems with the vehicle at all.Cons:Seems like they were under staffed. Long line and wait for the counter as well getting the vehicle.Reviewed 31 Dec. 2016
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8.4
Great Service!Pros:I only rent from this location due to close proximity to where I work and live, or the Balboa Ave location. Both rock!Cons:I had a leaky tire due to a nail and was disappointed there was not a full size replacement. Not having one added a five hour travel delay. I coordinated services with Enterprise through my auto insurance carrier, Geico. They allowed a full service tow back to Las Vegas Airport where I received a replacement quickly! Drove back to state line, for my friends. Despite the delay we made it home safely. I also received an additional 10% off a great 5 day rental rate!Reviewed 1 Dec. 2015
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