Guest reviews
Overall rating
8.5
Excellent
Based on 12,820 reviews
Cleanliness
7.4
Comfort
7.1
Pick-up/Drop-off
6.6
Value for money
6.4
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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9.2
Cons: Needed help getting my heavy bags to terminal
review from
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2.0
Pros: Force me to take full coverage insurance and told me the insurance I had purchased here was useless
Cons: Honesty
review from
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10.0
Pros: Staff were very helpful and friendly
Cons: All the tools to change the tire that blew were not present and the spare had a plug in it, which is dangerous to drive around in
review from
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2.0
The car wasn't available. . .I would like a full refund at the minimum
Pros: Nothing
Cons: The car wasn't there!!! I had to scramble to find a new car
review from
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10.0
perfecto
Pros: excellente servicio y buenos carros en disponibilidad..
review from
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2.0
Bait and switch
Cons: Said the insurance I bought wasn’t valid. Then the price of the car rental itself has gone up. So I walked away from the reservation and dealt with cab rides through out my vacation. Not the end of the world but certainly not a positive on the car rental.
review from
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7.2
I rented an automatic.
Pros: The car was ok, it had a lot of miles, it was clean but it had way too many scratches all over the body.
Cons: I rented an automatic transmission car and they did not had automatics, they only had manuals, Hard when you have a back problem.
review from
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2.0
They were selling cars for a higher price! To no reservation people
Cons: EVERYTHING
review from
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6.0
Cons: Company is hard to find and off site.
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7.6
the price of the insurance doble the cost of the o
Pros: It was not right at the airport, but close and had shuttle service
Cons: I got a Insurance from the web page, but when I got to the pick up place, they told my the insurace I buy did not cover the car I rented, so had to get another insurance at the pick up place, and the price doble the cost of the car.
review from
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9.2
Good people, not much saving
Pros: Friendly staff, great vehicle, no problems at all.
Cons: i called enterprise to get a quote on a car seat and the rates are different from the website and i was given wrong info, when i showed up they wanted to charge me $12 a day!!! i refused and bought one at a walmart instead. Insurance was forced on me without having the credit card disclosure where it shows i have coverage.
review from
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2.0
Incumplimiento
Cons: A pesar de haber reservado el carro con las especificaciones claras, los representantes de Enterprise en Guatemala no tenían ningún carro de esas características disponibles, y solo nos lo informaron el día que íbamos a recogerlo. Las alternativas que nos dieron eran o carros de gama más alta o de gama más baja. Un incumplimiento que demuestra una completa irresponsabilidad y falta de calidad en cuanto al servicio al cliente. Enterprise siempre ha sido una buena compañía... Deberían revisar si la representación que tienen en Guatemala corresponde con los estándares normales de servicio al cliente. Si yo fuera Enterprise, buscaría otro tipo de representación porque los que tienen en Guatemala, definitivamente arruinan su reputación.
review from
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Where can I find Enterprise car rentals in Guatemala City?
Avenue Hincapié 11-01 Zona 13, Enterprise car rentals
Address
Avenue Hincapié 11-01 Zona 13Hours
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
Phone
+502 2217 2100Top tips for renting a car from Enterprise in Guatemala City
- 25% of our users found rental cars from Enterprise in Guatemala City for C$ 13 or less
- Mini rental cars from Enterprise in Guatemala City are around 67% cheaper than other car types, on average
FAQs about renting a car from Enterprise in Guatemala City
How much does it cost to rent a car from Enterprise in Guatemala City?
On average a rental car from Enterprise in Guatemala City costs C$ 14 per day.
What is the most popular rental car from Enterprise in Guatemala City?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Enterprise in Guatemala City.
How many car rental locations does Enterprise have in Guatemala City?
Enterprise has 8 rental locations in Guatemala City. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: La Aurora airport (GUA)?
Yes
Does Enterprise offer shuttle or airport pick-up services from La Aurora airport (GUA)?
Yes
