Pros
" and informative"(in 3572 reviews)
" & helpful."(in 3572 reviews)
" and very helpful."(in 3572 reviews)
Cons
"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"The ."(in 4134 reviews)
Reviews
Overall RatingBased on 74288 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
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Find reviews that mention:
2.0
I arrived late... Went to the wrong enterprise place (my fault), and they just tell me they have no cars. No call, no nothing. Claimed they didn't have my phone number. Why would I ever use them again?Reviewed 11 Aug. 2022
review from![kayak]()
10.0
Really helped me out with a last minute rental. Friendly and helpful. Would recommend.Reviewed 11 Aug. 2022
review from![kayak]()
2.0
Location would not take debit card and offered no other assistance. Had to book another car at airport and take an Uber to there.Reviewed 11 Aug. 2022
review from![kayak]()
10.0
The employers were super friendly, we got an upgraded vehicle for free and made our trip a very memorable and fun time at Hawaii!Reviewed 10 Aug. 2022
review from![kayak]()
2.0
Employee made a mistake to record airport. We were charged 3times higher.Reviewed 10 Aug. 2022
review from![kayak]()
10.0
As always, Enterprise is a pleasure to rent from. The office staff at RDU airport absolutely rocks!Reviewed 10 Aug. 2022
review from![kayak]()
10.0
Did not have to cleanReviewed 10 Aug. 2022
review from![cheapflights]()
10.0
Like all rental cars since the Covid-19 pandemic began, the rate was very high. Aside from the price, the experience was excellent. Pickup/drop-off was quick and easy.Reviewed 10 Aug. 2022
review from![kayak]()
10.0
Great service. Very friendly staff. Recommend to update lockersReviewed 10 Aug. 2022
review from![kayak]()
8.0
The vehicle ordered was there, clean and ready to go after processing. My issue is that Enterprise will not honor pricing given from a 3rd party sight such as priceline or otherwise.Reviewed 10 Aug. 2022
review from![kayak]()
6.0
Got the car I requested. Should’ve been Volvo SUV instead was given VW Passat stick for same price bc that’s all they had Will think twice before using service in the futureReviewed 10 Aug. 2022
review from![kayak]()
2.0
Once I got to Enterprise- I was told that they don’t have the reservation in there system. Because I had a snapshot the manager honored the agreement. I had to sit there for hours while they fixed Kayak’s mistake.Reviewed 10 Aug. 2022
review from![kayak]()