Book Enterprise Rent-A-Car car rentals in Gainesville

Reviews for Enterprise Rent-A-Car in Gainesville

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car was great

2.0

Got to the business wand was informed they don’t have any cars to rent out lReviewed 22 Apr. 2023

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2.0

There was no inspection of the vehicle when I picked it up at the airport. As a result I'm involved in an insurance claim for damage, which i'm disputing.Reviewed 7 Jun. 2022

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10.0

Pros:YesCons:NothingReviewed 29 Nov. 2020

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5.2

Pros:NoCons:Car had no spare tire, tire blew up were on hold on 4 different phones at same time, nobody answer, stranded in the middle of nowhere. After 5 hours standed had to take a lift from 429 to Gainesville (1hr 45 min) $179.00. Didn't get my deposit back. Spoke to a Manager (he even spelled his name for me) when my husband and son went to give the keys back, nobody knew the Manager. No papaerwork at all, blaming COVID-19 for this.Reviewed 24 Jun. 2020

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10.0

Cons:Nothing! Great experience !Reviewed 18 Jan. 2019

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4.8

Pros:Easy to drop off the car at the end of rental periodCons:The car being rented had dirty windows, smelly, and lacked floor mats. The staff wanted me to sign off on the paperwork about the car's condition before I had a chance to inspect the carReviewed 8 Oct. 2018

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6.8

Getting tire trouble handled was a messPros:We were fortunately upgraded at pickup to an intermediate SUV, which was helpful because it meant we had a little more room to work with for our trip for the holidays.Cons:We had a slow leak in a tire. I spent an hour on the phone with roadside service trying to find a way to get the tire fixed, and was recommended a tire shop 25 minutes away. I called two places that were closer to me in the next 2 minutes and found that one of them could see me right away and went there. They checked the tire, determined that it needed replaced, but didn't have the replacement in stock. They filled it so that it could carry me for a while longer. I stopped at an off-airport location to see if they could replace the vehicle and was told they couldn't access my rental information because I was renting from an airport location. Why in the world are they on different systems that can't interact? Two days later I called roadside again and the person could not get ahold of the local airport location but could see their inventory and told me that a vehicle should be available if I show up and tell them we tried to call ahead and I needed a vehicle. They did have some SUVs but they were slotted for pickup later in the day, so they sent me off with a mini-van instead. This was an acceptable replacement for me and I was just glad to have the issue finally resolved. The whole experience was quite overwhelming, and I would hope that such a simple issue could be resolved more quickly and easily.Reviewed 2 Jan. 2018

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10.0

Pros:Easy rental .Cons:NothingReviewed 5 Nov. 2017

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9.2

Drop Off Location- Receipt'sPros:Friendly StaffCons:The Staff didn't have knowledge in knowing how to close out my rental agreement, and printing a receipt out for me (the customer) when asked to do so. At first, I was told that I would have to call the location that I picked the rental up from to get a receipt, printed or e-mail. After a twenty minute conversation, someone from the Staff was able to produce a printed receipt.Reviewed 4 Jun. 2017

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8.0

Operating Hours are not long enough at Enterprise Gainesville AirportPros:-quick and fast check-inCons:My flight arrived at 11:00 p.m. to Gainesville but the Enterprise counter closes at 11:00 p.m. So, I had to come back the next morning (wasted 2 cab rides and time). Counter should close at 11:30 p.m.Reviewed 26 Apr. 2017

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10.0

Drop offPros:EasyCons:N/aReviewed 23 Jan. 2017

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10.0

Pros:EZ & fastReviewed 20 Jan. 2017

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• Has the Enterprise Rent-A-Car rental car policy in Gainesville changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Gainesville?

  Economy (Mitsubishi Mirage or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Gainesville.

• How many car rental locations does Enterprise Rent-A-Car have in Gainesville?

  Enterprise Rent-A-Car has 4 rental locations in Gainesville. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Gainesville Regional airport (GNV)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Gainesville Regional airport (GNV)?

  Yes