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10.0
Brand new car that got amazing gas mileage. Emily at the counter when I picked up was very friendly and professional. There seemed to be something odd going on when I checked out, where the system was trying to charge me double, but that seemed to get resolved.Reviewed 21 May 2023
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2.0
When I arrived in Gulfport and went to the counter to get my car, the person said that not only did, they have no record of my rental (despite me showing a copy of my confirmation number and email).but they also did not have any cars available to rent me. Luckily, William Skipper at Hertz/Dollar right next door came to my rescue and offered me not only a car, but at a comparable rate. The level of indifference and lack of empathy, or willingness to find a solution by the rep at Enterprise was unacceptable. I also tried calling the help phone number listed ib my email and of course got no response to my problem, I will not book through this process again, and will discourage folks that I know to follow suit.Reviewed 31 Oct. 2022
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10.0
Ease of rental. Not pushing extra services.Reviewed 3 Feb. 2022
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4.0
Pros:After several calls to Enterprise, never speaking to the same person twice, I received as many incorrect information responses as number of calls made. My flight was late and I was incorrectly assured their personal would wait at the airport for my pick up. This was not true. Another agent indicted that I would indeed be reimbursed for a Lyft ride I needed to take the next morning back to the airport to pick up my car. This also was not true. The agent that took care of me the next morning was efficient and provided the correct information but also indicated that all the other information I was given should not have been given.Cons:I would suggest that Enterprise to a better job training their personnel so that inquiries are answered more consistently and more importantly correctly. Not so sure I will use Enterprise again!Reviewed 2 Jul. 2021
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8.0
Cons:More agents on duty at pickup.Reviewed 8 Feb. 2021
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10.0
Pros:The fastest pick up I’ve ever experienced.Reviewed 25 Nov. 2020
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10.0
Cons:Awesome awesome awesome!!! Couldn’t have been any better... when in need of a rental car, will definitely rent from Enterprise again... highly recommendReviewed 31 Oct. 2020
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10.0
Pros:Staff was great. Very friendly.Cons:Everything truly was great with Enterprise at the Biloxi/Gulfport Airport.Reviewed 23 Oct. 2020
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2.4
Cons:Booked at 11am for a 3pm pickup. Got to the counter at 3pm and was told they were sold outReviewed 15 Sep. 2020
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10.0
Cons:There was only one representative and six people in line, so I had to wait about 30 minutes.Reviewed 10 Aug. 2020
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10.0
Pros:Friendly staff, very helpful and a great deal!! The whole process was super efficient and easy. We will definitely use enterprise every time in the future.Reviewed 18 Nov. 2019
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10.0
Cons:Employees were very friendly and accommodating Excellent serviceReviewed 28 Oct. 2018
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