Find reviews that mention:
10.0
Pros:The staff was great. Very apologetic for not having the Rouge I had reserved.Reviewed 30 May 2021
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10.0
Pros:Staff was extremely helpful in getting me a car when I needed it.Cons:Not muchReviewed 9 Mar. 2021
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6.0
Cons:The van I was going to rent had a tiny dent in it. I simply did not want to be responsible for the dent so I pointed it out to the rental agent. They would not rent me the van with the small dent and chose to grab a different van from the lot which had recently been turned in and had me wait over 20 minutes while they “detailed” that van. I took that van, which was clearly detailed in a hurry, and found used napkins, grocery bags, crumbs, etc inside it. I’m a father of three and not super picky. But that’s Not exactly what one hopes to find in a rental vehicle, especially during COVID.Reviewed 11 Jan. 2021
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5.6
Pros:Save on gasCons:The seats in the Grand caravan are horrible for long rides everyone in the van on our trip was miserable the way the seats are made your legs fall asleep horribly and cause back pain even in our small kids were having the same issues will not ever rent a Dodge Grand Caravan againReviewed 21 Oct. 2020
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10.0
Cons:I have no complaintsReviewed 8 Oct. 2020
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9.2
Pros:Staff was very friendly and helpful, despite the line and other rude customers.Cons:I wish someone would have told me that they weren't open on Sundays. I had to take a picture of me dropping off the keys in case there was a dispute. I also don't like that the car is still my responsibility even after I drop it off at their lot.Reviewed 10 Sep. 2020
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6.4
Pros:Car was great, clean and ready when reserved,Cons:Reserved online for 3 days, but was told at pick up that I had to pay for an extra day, since their office wasn’t open on the day I had reserved to return it. Nothing mentioned online when I booked it for 3 days.. that I couldn’t return it on the 3rd day. WTF? When I tried to get an explanation, was told, “sorry, you could have returned it after 2days if you wanted.” I needed it for 3, their lack of staffing, resulted in mandatory extra day rental for me and no notice until I picked it up.. really bad.Reviewed 8 Sep. 2020
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10.0
Pros:Very friendly agents, great customer serviceReviewed 30 Sep. 2019
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10.0
Pros:Friendly and helpful staff. Free upgrade.Cons:The free upgrade was to a very large truck because they had no economy cars on hand . If I were nervous about driving a large vehicle this wouldn’t have been great, but it was fabulous for me!Reviewed 22 Jul. 2019
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10.0
Pros:Everyone was great on pickup!Cons:We did get a ride home from one of the drivers at the location and he was a bkt reckless and made us both EXTREMELY uncomfortable.Reviewed 26 Feb. 2019
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8.0
Pros:Pick up and drop off was wonderful. Great experience this time!Reviewed 28 Jan. 2019
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9.6
Amazing!!!Pros:The service and over all experience was greatCons:I didnt dislike anythingReviewed 1 Mar. 2017
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