Book Enterprise Rent-A-Car car rentals at Mannheim City Airport

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Wonderful

6600

Very good

1476

Good

310

Okay

721

Fair

227

Mediocre

0

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3216

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staff was very helpfulgreat service

car was greatgreat experience

get the cargreat price

car availablegreat customer

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2.0

They gave me a tiny crossover (Mazda CX) not an intermediate SUV. When questioned on it they offered a sedan (Nissan Sentra) instead, which I declined. Vehicle was filthy, had no GPS card, and smelled quite strongly.Reviewed 22 Oct 2024

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10.0

The customer service was fast and easy, no hidden fees, no extra charges. The car was in great condition, smooth driving, didn’t have any issuesReviewed 22 Oct 2024

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8.0

Easy and reliableReviewed 22 Oct 2024

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2.0

When I searched for the vehicle, I specifically put in Palm Springs Airport because we had a Turo dropping us off. I cancelled first class flight tickets on Saturday and booked a large capacity van to drive from Palm Desert to Scottsdale due to a change of plans and needing a large vehicle. I waited 45 minutes in line for my turn, only to be told I was at the wrong location "the other one is better for you, less in taxes, not an hour wait for a vehicle, and it's only 3 min away, you can take an uber or a taxi" this was at around 2:25pm - so I ubered to the other location. As I arrived at the other location, a lady peeked out and said "we're closed!", as I told her that I was at her other location and they sent me there, she replied "ya well we tried to call you and we got voicemail." by this time it was 2:35pm -10 minutes after I left the other location. I asked if I could still get the car I rented, and she said "oh we have your car, but we're closed, we're going home, I only said something so you wouldn't be stuck here by your uber, I was trying to be nice." I Uber back to the other location, and that gal said she only had sedans and small SUVs (I rented a large capacity van) but it'd be an hour wait. I asked if I could have the van sitting at the other location, and she said they didn't share inventory. I visited the other counters, they were all sold out. I called other vendors, and they were closed by now and not open on Sundays. I ended up renting a u-haul, paying 4x the amount and driving back. I will not only not use Enterprise Rent-A-Car again, as their processes, training, and systems are flawed, but I will question my use of Kayak as since they are a third party, they could not assist me either.Reviewed 21 Oct 2024

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2.0

charged more than what we originally booked and and no receipt.Reviewed 21 Oct 2024

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2.0

We were on Emerald Princess cruise ship and had booked in advance online a car for a day visit to an East Coast Canadian port. We were given a call from the local Enterprise office to advise that there had been problems with the online booking system and that the were no cars available from any of the local rental companies. The phone message was very polite however since no phone calls are available when at sea, we did not learn that we had no car until we docked. We have rented many cars from Enterprise but your online rental system must be improved to avoid future disappointment.Reviewed 21 Oct 2024

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2.0

They could of had the car your site said they had available.Reviewed 21 Oct 2024

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8.0

We enjoyed our car rental while visiting Croatia. Checking-in and returning to a different location and the number of days was a reasonable rate. The only downside was the 2,000 euro hold that was placed on our credit card because we declined additional coverage. Also, we were charged an adiitional 17.50 for going on a car ferry. An unexpected up charge that seemed a little dubious.Reviewed 21 Oct 2024

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10.0

Everyone was very pleasant and efficient. We reserved a sedan, however, when we arrived there were not any immediately available. Enterprise offered a van or a truck at no extra charge and we took them up on it. The van drove beautifully, the tech features were very nice, and, overall, we had a really smooth experience.Reviewed 21 Oct 2024

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2.0

Terrible, rental agency cancelled my reservation and could not accommodate needs with alternative accommodationReviewed 21 Oct 2024

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2.0

“No cars available” even though I had a reservation. Attendant told me to come back around 3PM to pick up a vehicle. No one called back and when I called around 3:30PM there were still “no cars”. This is very disappointing and not expected with a company like Enterprise with how big they are and how much they tout customer service. This confirms why I don’t rent with them much anymore and haven’t recently.Reviewed 21 Oct 2024

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10.0

Great staff at rental office - Vehicle was Great - 1st Class experienceReviewed 21 Oct 2024

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• Where can I find Enterprise Rent-A-Car car rentals at Mannheim City Airport?

  Gottlieb-daimler-strasse 25 is the closest Enterprise Rent-A-Car rental location to Mannheim City Airport. The telephone number for this location is +49 621 976 6640.

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Mannheim City Airport (MHG)?

  No (According to our data)