Book Enterprise Rent-A-Car car rentals in Monroe

Reviews for Enterprise Rent-A-Car in Monroe

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1

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staff was very helpfulget the car

car availablegreat service

car was great

2.0

They did not have a car for us to rent. 6 people didn’t return them. They were supposed to have a car for us by 4 pm and never received one or callled. We were unable to reach them to check in because of the phone service. (No desk phone)Reviewed 11 Jul 2024

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10.0

Pros:The staff when picking up had excellent customer serviceReviewed 2 Mar 2021

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8.0

Pros:The staff was friendly and tried to make our trip safe. It appeared that evening I picked up the rental car the car hadn't been serviced because the following morning as I was loading the vehicle one of the back doors did not open. I took the car back to Enterprise and told them about it. Several staff members tried to get the door to open but failed. No rental car was available at the store nor within close range. We waited and waited because the worker stated vehicles were coming to the store that morning. Long story short...after about 1 1/2 hour we were given a van and for the same rate as the car would have been. We were 2 hours behind on our trip due to the door was stuck. BUT we were able to take the trip and we had plenty of space to travel inCons:I believe the car should have been checked before it was given to me. BUT at least the problem was addressed and eventually fixed.Reviewed 8 Sep 2020

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6.0

Pros:I honestly don't rememberCons:I really don't rememberReviewed 8 Sep 2020

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2.0

Pros:The staff refused to allow me as well as others to enter the building. His statement was they closed at 12:00 and we were not standing outside at 12:00 because he locked the door at 12:03. I totally disagreed with him being that he was inside working with a client and that people were waiting outside but the door was locked. I explained to him that I had preregistered and that I just needed to pick up my vehicle. He replied he can't allow me in and it would take at least thirty minutes to complete the paperwork, My weekend trip was blown away and my family was very disappointed.Cons:More workers should have been at the front desk so that services could have been rendered professionally. LOCKING THE DOOR AND REFUSING TO ALLOW PEOPLE IN BECAUSE THE STAFF IS SHORT HANDED WAS HORRIBLE. This is the second time this company has failed in providing good services.Reviewed 8 Sep 2020

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• Where can you pick up your Enterprise vehicle in Monroe?

  In Monroe, Enterprise Rent-A-Car caters to both visitors and residents with well-placed rental hubs. If traveling by air, the branch at 5400 Operations Rd, Monroe near Monroe Regional Airport (MLU), is a great location, ensuring you can easily transition from your flight to your next destination. Downtown Monroe residents or visitors have the convenience of the location at 1309 N 18th St. And for those who are in or starting their journey from the vicinity of West Monroe, the 1919 Cypress St, West Monroe branch offers excellent service. We recommend checking the operating hours and vehicle availability of your selected branch.

• What distinguishes Enterprise Rent-A-Car car rentals in Monroe from others?

  Choosing Enterprise in Monroe means opting for a blend of reliability, variety, and customer-centric service. Their commitment to customers shines through with flexible rental options, potential loyalty programs, and additional amenities like GPS and child safety equipment. And if the vehicle you had your heart set on isn't available, Enterprise ensures you get a worthy alternative, keeping your journey smooth and hassle-free. We recommend confirming with the individual branch about any unique offerings.

• Where’s the best parking location(s) for your Enterprise Rent-A-Car car rentals in Monroe?

  While Monroe offers a more relaxed driving experience compared to larger cities, it's always beneficial to know your parking options. The city has a mix of on-street parking, especially around the downtown area. Some zones might be metered, requiring payment during specific hours. For longer stays or if you prioritize security, numerous parking garages or lots are located throughout the city, often at daily or hourly rates. And if your itinerary includes visits to major attractions, shopping centers, or events, designated parking areas are generally available. For those staying at hotels in Monroe, inquire in advance about parking facilities, as many establishments offer spaces for guests.

• What is the most popular rental car from Enterprise Rent-A-Car in Monroe?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Monroe.

• How many car rental locations does Enterprise Rent-A-Car have in Monroe?

  Enterprise Rent-A-Car has 3 rental locations in Monroe. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Huenefeld airport (MLU)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Huenefeld airport (MLU)?

  Yes