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|"Great breakfast and comfortable rooms"||(in 91 reviews)|
|"Location and the staff were fantastic!"||(in 109 reviews)|
|"Everything about this hotel is amazing."||(in 69 reviews)|
|staff were helpful||in 235 reviews|
|great location||in 231 reviews|
|great breakfast||in 177 reviews|
|excellent hotel||in 153 reviews|
|close to the train station||in 78 reviews|
|walk from the train station||in 70 reviews|
|roof terrace||in 51 reviews|
|room with great||in 50 reviews|
|minutes walk to the duomo||in 43 reviews|
|overlooking the square||in 43 reviews|
|walking distance||in 35 reviews|
|florence||in 32 reviews|
|maria novella||in 31 reviews|
|santa maria||in 26 reviews|
|beautiful room||in 17 reviews|
|old world||in 13 reviews|
|piazza santa||in 11 reviews|
|main attractions||in 7 reviews|
|single female||in 6 reviews|
Room wasn't ready at 6pm. AC not working.
We arrived at 6pm. After returning from dinner, we closed the windows and tried putting on the AC which didn't work. The hotel claimed I had a window open which caused the AC to turn off. Even after the hotel checked the windows, the AC still didn't work. I wanted another room but the hotel said they were fully booked. The AC wasn't repaired until 11pm. When I checked out, I complained that the room wasn't ready for me. The hotel responded the AC was working when we arrived which wasn't true.
An Incredible Hotel
Fabulous room right on the square. Beautiful bathroom. Breakfast was extremely good with many options. The staff was very friendly and helpful with questions. Wonderful time and we will return soon.
Located in a stellar location in Florence, Hotel Santa Maria Novella is a 4-star property that makes it easy for guests to reach many interesting sites and destinations. The property features a classical style throughout and is evidenced in all 71 rooms on the property. The hotel is family-friendly, and both English and Italian are spoken on the property.
Guests at this property can choose from a wide range of rooms including single rooms, deluxe rooms, superior rooms of various sizes, family rooms and suites. The rooms all feature individual décor, as well as free WiFi and wired Internet, flat-screen TVs with satellite channels, premium bedding, turndown service, a minibar, phone, and free bottled water.
Guests of the hotel are offered a complimentary buffet breakfast from 7AM to 10:30 AM each morning. Some of the other hotel amenities include fitness facilities, conference space, a lounge, rooftop terrace, and a face. It also offers a 24hr front desk. Services for dry cleaning and laundry are available, too.
Guests who stay at the property will be just a few steps from Santa Maria Novella Basilica and Museum. They will also be close to Florence Baptistery and the Cathedral of Saint Mary of the Flower. Pitti Palace and Ponte Vecchio are nearby, as well. Guests will find plenty of places where they can dine in the area. A few examples include Ciro and Sons, Buca Lapi, La Menagere, and Trattoria Mario.
based on 908 reviews
Policies vary by room type and provider.
Hotel Santa Maria Novella is located at Piazza Santa Maria Novella 1 in Centro Storico, 0.5 km from the centre of Florence. Piazza Santa Maria Novella is the closest landmark to Hotel Santa Maria Novella.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Hotel Santa Maria Novella.
Yes, Hotel Santa Maria Novella offers free Wi-Fi.
No, Hotel Santa Maria Novella does not offer free parking.
No, Hotel Santa Maria Novella does not offer free airport shuttle service.
Hotel Santa Maria Novella is 5.4 km from Florence Peretola. Hotel Santa Maria Novella is 61.8 km from San Dalmazio San Domino Island.
Yes, Hotel Santa Maria Novella is a pet-friendly hotel.
No, Hotel Santa Maria Novella does not have a pool on-site.