Book Fox car rentals in Costa Mesa

Reviews for Fox in Costa Mesa

Recent reviews

Traveler rating

Wonderful

7

Very good

12

Good

2

Okay

5

Fair

5

Mediocre

0

Poor

37

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get the cargreat price

car availablelong line

car was dirtycar was clean

friendly staffnever rent

customer servicewaited over an hour

wait time

8.0

Pros:The staff outside in the lot was very helpful and friendly.Cons:Car could have been a bit cleanerReviewed 15 Mar. 2021

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8.0

Cons:Check in was a little long due to no other representatives being on desk.Reviewed 9 Mar. 2021

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2.0

Pros:Very bad customer service only 3-4 people are working inside and outside long wait my car was not ready on timeCons:Customer serviceReviewed 7 Mar. 2021

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2.0

Cons:Waited well over an hour for the car to get cleaned before I picked it up, making me very late for a couple meetings. The checkout counter was also incredibly slow, with no urgency shown by the staff.Reviewed 4 Mar. 2021

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8.0

Pros:Car was excellent and a very good value.Cons:Pick-up and drop off were slow and drawn out. Stood by for 15 minutes waiting to check out while one agent worked and two others walked in and out without a word. Finally someone noticed me standing there and said someone would soon help me. Another 5 mintes with no attention!Reviewed 2 Mar. 2021

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2.0

Pros:Nothing.Cons:They canceled my rental AFTER i called them and emailed them that i was arriving late due to flight cancellations and wearher. When i arrived the next morning the counter guy said my trip was canceled and theres nothing i can do about it. I want a refund.Reviewed 25 Feb. 2021

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2.0

Pros:NothingCons:The car should have been ready prior pick up.Reviewed 21 Feb. 2021

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4.0

Cons:Pick up was not coordinated properly. Cars were not available. After 1st assigned car and waiting 30 minutes for it to be cleaned, turned out that the car had tags that had been expired since December and could not be issued. Then waited another 30 minutes for them to find a new car. The start to finish process took 1.5 hours before I finally told them I just need a car and don’t care if it’s not been cleanedReviewed 2 Feb. 2021

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2.0

Cons:Customer service was absolutely terribleReviewed 1 Feb. 2021

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2.0

Cons:The charge a 500 deposit on top of the rentals priceReviewed 25 Jan. 2021

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2.0

Pros:InexpensiveCons:Vehicle had an issue that was difficult to resolve through roadside assistance. Very poor customer service, long hold times, messages not returned.Reviewed 25 Jan. 2021

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2.0

Cons:This car was under the heading for Ontario Airport. When I purchased it, it told me to pick it up in Orange County. I tried to get my money back. They declined. I will report this fraud and also put it on an online review.Reviewed 4 Jan. 2021

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More

• 6.6 /10Budget Car Rentals at Costa Mesa
• 7.0 /10Airport Van Car Rentals at Costa Mesa

• Has the Fox rental car policy in Costa Mesa changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Fox will continually update its policies accordingly. Please contact Fox directly for the latest information. You can find up-to-date information on the coronavirus response of Fox here: Coronavirus (COVID-19) update from Fox

• What is the most popular rental car from Fox in Costa Mesa?

  Full-size (Ford Mustang Convertible or similar) is the most frequently booked rental car type from Fox in Costa Mesa.

• How many car rental locations does Fox have in Costa Mesa?

  Fox has 1 rental location in Costa Mesa. Take a look at our Fox rental location map to find the best rental cars near you.

• Does Fox have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Fox offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  No (According to our data)