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|"Very nice staff was always friendly."||(in 13 reviews)|
|"Great room and wonderful stay!"||(in 15 reviews)|
|"room was very comfortable & clean!"||(in 15 reviews)|
|"No free breakfast like other places"||(in 6 reviews)|
|"Around the pool was very slippery!"||(in 2 reviews)|
|"Bathroom dirty looking"||(in 4 reviews)|
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Seemed to be a newer property. Everything seemed fresh and staff was professional.
Other guests made our stay unpleasant
The hotel is very nice, and our room was very spacious and clean. The staff was friendly. My husband and son enjoyed breakfast.
We've stayed in other Hilton Garden Inns, and this one didn't seem to be as sound-proofed. There were very noisy guests in the next room, and we could hear them talking and laughing until after 1am. We were also disturbed by frequent slamming doors. We do realize that the hotel isn't responsible for the actions of the guests, but we were surprised that we were able to hear all of that noise. We were also surprised to find that the air conditioning, even though it had a wall control, still was a large unit in the wall that made a lot of noise as it cycled on and off. We thought perhaps this was an older building since we didn't encounter this at other Hilton Garden Inns.
The staff was really great and the facility was very well kept. The pool water (indoor) was very cold!! Otherwise, we could not have asked for a better stay.
Nice breakfast; very accommodating chef.
The decor!. Outdated colors in room and lobby. No coffee table. Only one side table on one end of the sofa. No place for one person to set down a cup of coffee or a drink, No bathtub even though we requested one. Bar wasn't open late in the afternoon. On the second evening, the bar was taken over by a private party. Not enough staff on hand. We had to leave and go somewhere else. Probably wouldn't stay here again.
Staff was great and pretty nice place except for the bad.
The room had a very funny odor and it did not go away. Smelled from the time we arrived until we checked out. You could hear everything going on in the hall. We were woken up about 5:30 am to the sounds of doors slamming.
The Franklin Hotels Hilton Garden Inn Nashville Franklin Cool Springs is a Franklin, Tennessee hotel located a few minutes away from Nissan North American Headquarters and the Cool Springs Galleria. This 3-star centrally-located hotel is only 13 miles from the Nashville Metropolitan Airport. It offers 131 air-conditioned, non-smoking guest rooms, family rooms, and suites.
Rooms at the hotel range from standard to premium and include accessible rooms along with suites. All rooms come with comfortable bedding, complimentary high-speed wireless Internet access, work desks with ergonomic chairs, and extra outlets for charging devices. Each room has a high-definition television, in-room coffee maker, microwave, and refrigerator. A hairdryer, iron, and ironing board are also provided for guests.
Suites come with all the above amenities while feating a separate living area with a sofa sleeper. Premium rooms are equipped with a large whirlpool tub next to a king-sized bed. The accessible rooms have one king or two queen bed and extra amenities like strobe doorbells, roll-in showers, grip bars, and lower closet shelving.
This hotel offers a number of dining options. Breakfast is available from the Season’s Local Fare & Spirits restaurant while an evening room service menu is available during the later hours of the day. The Shop is open 24 hours a day and offers snacks and drinks which can be enjoyed in the lounge or on the outdoor patio.The area also boasts numerous attractions for guests like True Rest Float Spa, Extreme Escape Games, Soar Adventure Tower, and the Brentwood Library.
based on 155 reviews
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Reviews about Hilton Garden Inn Nashville/Franklin Cool Springs
Most Popular Landmarks
- CoolSprings Galleria 1.2 km
- Franklin Marriott Cool Springs 1.5 km
- Aspen Grove Park 3.1 km
- SOAR Adventure Tower 6.1 km
- The Factory at Franklin 6.1 km
- The Park at Harlinsdale Farm 6.2 km