Not ADA friendly!
The facilities appeared clean and inviting.
After making a reservation and informing the staff that we had a service dog, upon arrival we were refused service due to having a large dog who barked at someone who approached our vehicle. Inspite of demonstrating his appropriate behavior when outside the vehicle, we were still denied our reservation. Finding another facility was challenging due to a balloon festival. However we were accommodated by the Hampton Inn on the West side of Gallup by a very gracious staff.
The Hampton Inn and Suites Gallup, NM offers three distinct suite options to meet your lodging needs. The three suite styles are: one king size bed with an upholstered chair and ottoman, a king size bed with sofa sleeper, and two queen beds with an upholstered chair and ottoman. All of our suites have a wet bar, refrigerator, and microwave. Additionally, the studio suite has a more spacious work area with complimentary high-speed Internet access and an ergonomic desk chair. For added convenience a guest laundry is located on premises, as well as a Suite Shop Convenience Store which is fully stocked with various sundries and an assortment of foods and beverages to enjoy. In addition to these amenities, your suite will be equipped with a coffee maker, iron, and ironing board, and a complimentary in-room movie channel. Enjoy complimentary local calls and no surcharge for using a calling card. Guests also enjoy the following complimentary items: On the House hot breakfast, Hampton On the Run(TM) breakfast bags and USA Today copies Monday-Friday. As always, your stay is backed by the 100% Hampton Guarantee. If you're not 100% satisfied, we don't expect you to pay. That's our promise and your guarantee. That's 100% Hampton.
Policies vary by room type and provider.
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