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Chalet Inn
2 stars

Chalet Inn

516 Sunset Drive, Gatlinburg, TN 37738, United States
Gatlinburg, TN
See location+1 865 436 5151
From
C$ 78
Cheapest

rate per night

7.6
Good
based on 2237 reviews
2,237 reviews
Room type
Provider
Nightly total
Standard Room
C$ 78
Double room
C$ 90
King room
C$ 114

Photos of Chalet Inn

Overview

Rating

Featuring an outdoor pool, this unique hotel is within a five-minute walk of Ober Gatlinburg Ski Resort. It is situated a short stroll from Great Smoky Mountains, Gatlinburg Convention Center and Gatlinburg Space Needle Tower.

There are a variety of facilities available to guests of Chalet Inn Gatlinburg, including room service, a BBQ/picnic area and a designated smoking area. Those staying at the property can also enjoy fishing and water activities.

The hotel's rooms are comfortable and offer a kitchenette that is equipped with a microwave and a refrigerator. Hot drinks can be made with the provided tea and coffee supplies.

There are a variety of restaurants and cafés near Chalet Inn Gatlinburg, and Pigeon Forge and Sevierville are a short car trip away. Gatlinburg-Pigeon Forge Airport is a 25-minute drive away.

Rating
7.6
Good
Based on 2,237 verified guest reviews

Latest deals for Chalet Inn

Mon 19/5
Tue 20/5
Deluxe room
1 king bed
1 king bed
1 king bed
King room
bed type unknown
bed type unknown
bed type unknown
Double room
2 double beds
2 double beds
2 double beds
Queen room
1 queen bed
1 queen bed
1 queen bed
Standard Room
bed type unknown
bed type unknown
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Chalet Inn

  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

General

  • Window
  • Family rooms
  • Fireplace
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Soundproof rooms
  • Lockers
  • Telephone
  • Mountain view
  • City view

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Disabled Access
  • No smoking
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Kitchen

  • Microwave
  • Refrigerator
  • Coffee machine
  • Kitchenette

Laundry

  • Laundry service
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing

Bedroom

  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Pool and spa

  • Hot tub
  • Pool towels
  • Pool with a view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Services and conveniences

  • Safety deposit box
  • Room service
  • Key card access

Workspace

  • Fax/photocopying
  • Desk

Parking and transportation

  • Free parking

Dining

  • Vending machine (drinks)

Health and safety

  • Daily housekeeping

Reviews of Chalet Inn

7.6
Good
2237 verified ratings
Wonderful
850
Very good
357
Good
353
Okay
147
Fair
204
Mediocre
105
Poor
221

Summary of reviews

Guests say
Guests appreciated the great location and spacious rooms with beautiful views, especially in downtown Gatlinburg. However, there were significant concerns regarding cleanliness, with reports of bugs and dated facilities. While some guests enjoyed the charm of the hotel, others felt it needed updates and better customer service.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Cleanliness2.5 out of 10
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Score by provider

All reviews

10
Wonderful
Anonymous, Dec 2017
Pros (+) The floors are tile and laminate. I really liked that, as I believe it's easier to keep clean and sanitized. The beds were comfortable. The staff was very friendly. They have a breakfast that's included with your stay. A waffle maker, some muffins, bagels etc. Overall a really nice place!
Cons (-) The walls were pretty thin. We could hear the guests beside us putting wood in the fireplace to build their fire. The beds could use a couple more pillows each, as they are pretty thin pillows.
6.8
Okay
Michael, Nov 2016
Pros (+) The view up on the mountain.
Cons (-) The fake fireplace. The steep walk down to the main street. Should have free parking for all.
6.8
Okay
Anonymous, Oct 2016
Pros (+) The proximity to the entrance to the Park
7.1
Good
anthonychr419, Aug 2015
Pros (+) We just needed a place for a night and it was ok for that. I wouldn't have stayed there more than a night if my kids were all teens though.
2.0
Poor
justinhorr1983, Jul 2015
Pros (+) Nice set up if it was class an
Cons (-) Got there then had to go somewhere else to check in then got room there where spider webs in each coner and a spider in one food on wall and had a huge cockroach later that night.looks like I'll always stay at KOA camp ground from now on they have clean everything and also rent cabins cheaper than the room at the chalet inn
9.1
Wonderful
vicki, May 2015
Pros (+) The views and balconies are spectacular. Very quick walk to everything in downtown Gatlinburg and to the Smoky Mountains. The landscaping and flowers were beautiful. Older hotel but it was clean, comfortable, and charming. Overall, this hotel is fabulous, as advertised!
Cons (-) As mentioned in other reviews, the front desk customer service definitely needs to be improved. However, a staff member named Lisa who worked outside was very knowledgeable and helpful, and we could tell she wanted guests to return.

Location

516 Sunset Drive, Gatlinburg, TN 37738

What's nearby

  • Ober Gatlinburg301 m
  • Ole Smoky Distillery314 m
  • Gatlinburg Space Needle and Family Fun Center351 m
  • Gatlinburg Sky Lift397 m
  • Gatlinburg Convention Center0.4 km
  • First Methodist Church0.5 km
  • Sugarland Cellars Winery0.5 km
  • World of Illusions0.6 km
  • Treasure Quest Miniature Golf0.7 km
  • Guinness World Records Museum0.8 km
  • Ripley's Aquarium of the Smokies0.9 km
  • Wild Bear Falls Water Park2.3 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Chalet Inn

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Chalet Inn

  • Where is Chalet Inn located?

    Chalet Inn is located at 516 Sunset Drive, 1 km from the centre of Gatlinburg. Ober Gatlinburg is the closest landmark to Chalet Inn.

  • When is check-in time and check-out time at Chalet Inn?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Chalet Inn.

  • Does Chalet Inn offer free Wi-Fi?

    Yes, Chalet Inn offers free Wi-Fi.

  • Does Chalet Inn offer free parking?

    Yes, Chalet Inn offers free parking.

  • How far is Chalet Inn from the airport?

    Chalet Inn is 43.6 km from Knoxville McGhee Tyson. Chalet Inn is 93.9 km from Asheville Regional.

  • Does Chalet Inn have a pool?

    Yes, Chalet Inn has a pool on-site.

  • How does KAYAK find such great Chalet Inn hotel deals?

    KAYAK scours the web for all room deals available at Chalet Inn in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Chalet Inn and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Chalet Inn.

See more FAQs

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Hilton Garden Inn Gatlinburg8.7 Excellent (768 reviews)0.09 kmIndoor pool, Fitness centre, RestaurantC$ 251+
2-star hotel
River Edge Inn8.4 Excellent (2,439 reviews)0.15 kmOutdoor pool, Room service, Free Wi-FiC$ 141+
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Reagan Resorts Inn8.3 Excellent (2,117 reviews)0.31 kmOutdoor pool, Free Wi-Fi, Tea/coffee makerC$ 88+
2-star hotel
Econo Lodge Inn & Suites on the River8.1 Excellent (1,321 reviews)0.25 kmAdults only, Free Wi-Fi, Coffee machineC$ 96+
2-star hotel
The Wander Hotel, a Ramada by Wyndham
7.6 Good (891 reviews)0.28 kmOutdoor pool, Indoor pool, Room serviceC$ 125+
2-star hotel
River Edge Inn8.4 Excellent (2,439 reviews)0.15 kmOutdoor pool, Room service, Free Wi-FiC$ 141+
3-star hotel
Old Creek Lodge9.2 Excellent (812 reviews)0.18 kmOutdoor pool, Free Wi-Fi, Coffee machineC$ 204+
3-star hotel
Hilton Garden Inn Gatlinburg8.7 Excellent (768 reviews)0.09 kmIndoor pool, Fitness centre, RestaurantC$ 251+
3-star hotel
Hampton Inn Gatlinburg8.5 Excellent (456 reviews)0.33 kmOutdoor pool, Fitness centre, Free Wi-FiC$ 244+
2-star hotel
River Edge Inn8.4 Excellent (2,439 reviews)0.15 kmOutdoor pool, Room service, Free Wi-FiC$ 141+

Good to know

Value for money

8.1

Distance to downtown

1.0 km

Nearest Airport

Knoxville McGhee Tyson

Distance to airport

43.6 km