#1 Most popular
Comfort Suites Innsbrook
C$ 112
Glen Allen hotels
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Low season |
November | Cheapest month to stay with an average 57% drop in price. |
|---|---|---|
High season |
May | Most expensive month to stay with an average 6% rise in price. |
Average price (weeknight) |
C$ 175 | Average Sun. - Thu. price over the last 2 weeks. |
Average price (weekend night) |
C$ 169 | Average Fri. & Sat. price over the last 2 weeks. |
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Most recommended Glen Allen hotels
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1
C$ 190+
Overview
Reviews
The Hilton Garden Inn Richmond Innsbrook hotel in Glen Allen, Virginia is located in the prestigious Innsbrook Office Park, home to many Virginia corporate offices including Capital One, Dominion Virginia Power, First Health, Markel, Wachovia Operations, AT&T, Avaya, and AECOM. Additionally the hotel is convenient to many local corporate headquarters such as; T-Mobile, Oracle, Tyson Foods, CVS/Caremark, IBM, Altria (Philip Morris), Siemens, Carmax, Bank of America, and Wellpoint Anthem Blue Cross Blue Shield. The hotel is also conveniently located near upscale shopping, such as the Short Pump Towne Center and Stoney Point Fashion Park. As a guest of the hotel you will have easy access to many other restaurants and attractions such as Dave & Busters (1M), Skate Nation (2M), AMC Cinemas (1M), Striker Park (1.5M), Maymont (14M), and many walking/jogging trails. Deluxe accommodations, extraordinary customer service and a relaxed atmosphere await each and every guest. Whether you are the busy executive or the leisure traveler looking to unwind in the Richmond Innsbrook area, we are guaranteed to please with our full array of special amenities including: Great American Grill open for breakfast, dinner and room service (dinner only), 24-hour Pavilion Pantry convenience mart with a selection of refrigerated, frozen, and microwaveable items perfect for in-room preparation, In-room hospitality center with microwave, refrigerator and coffee maker, The Garden Sleep System bed, with non-allergenic feather pillows and duvet cover, Complimentary high-speed Internet access with secure PrinterOn remote printing in all guests rooms, Flexible workspace with the Ergonomic Mirra Desk Chair, Complimentary USA Today delivery each weekday morning, Heated indoor pool and hot tub, Hotel Fitness center, Complimentary 24 hour business center, OnCommand cable channels with pay per view movies and complimentary HBO. The hotel offers 4,100 square feet of meeting space with the ability to accommodate large events in a variety of function room set-ups. We offer personalized event planning to handle every event from boardroom to weddings, large or small. ***** Everything. Right where you need it. *****
10.0 Excellent
Pros: The front desk staff were super helpful and did a great service.
10.0 Excellent
Pros: Clean
Cons: N/A
4.0 Okay
Pros: It was clean. Not many guests
Cons: The facilities should be updated on their site. Almost every thing is not open. No pool, no exercise area, no food, etc. We travel at least 2-3 days a week and usually stay in a room $60-$80 per night. The cost at this location was $129 per night without any of the perks. Until "restrictions " are lifted there is no point in paying double for nothing extra. Many other hotels have full breakfast and open indoor pools. This one still does not. We had to also go back to the front desk for missing towels they would not bring them to the room.
10.0 Excellent
Pros: Staff is amazing
Cons: The tv needs updated.
7.0 Good
Pros: Good location. Staff is helpful & (mostly) accommodating.
Cons: Check-in rocky. 1st room had chirping smoke alarm (batteries) & housekeeping was cleaning across the hall. Had to navigate over & thru piles of dirty linens, trash, cleaning supplies. Moved me vs fix alarm- 2nd room not fully clean; dirty microwave etc.
10.0 Excellent
Pros: The view
9.0 Excellent
Pros: We loved the outdoor water area behind the hotel. It was so beautiful and so relaxing!
9.0 Excellent
Pros: Great location, clean and comfortable
Cons: No, things were understandable due to covid 19
3.0 Mediocre
Pros: Comfortable bed
Cons: Never received the hold they placed on my card not to mention they held 25$ then a random 50$ right after the 25$ was removed from my card I was promised it will be refunded and here it is dayssss later no refund I will not be staying here again!
10.0 Excellent
Pros: Everything!
Cons: N/A
10.0 Excellent
Pros: The comfort of the beds & the staff respectfulness
Cons: A lot of hotels now have “ smart tv “ theirs didn’t.
9.0 Excellent
Cons: The Corona virus precautions is the only reason for less than a perfect 10. Check in was a little difficult because they put chairs and tables in front of the key pad and counter and had to damn near lay across them to reach.
2
C$ 139+
Overview
Reviews
Get rested and ready for anything at the Comfort Suites at Virginia Center Commons hotel in Glen Allen, VA near the Richmond Coliseum. Nearby attractions include Greater Richmond Convention Center, Short Pump Town Center, University of Richmond and more. Both vacationing tourists and business travelers enjoy free breakfast, free WiFi, an indoor heated pool and a fitness center. Spacious guest rooms feature flat-screen TVs, hair dryers, coffee makers, microwaves, refrigerators and recharge devices. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
9.0 Excellent
Pros: updated decor was great along with the spacious layout. We didn't stay long but compared to other places for same price point it was superior.
Cons: Beds were a little soft and TV was almost too big for room. Could stand to switch the larger TV to the lounge area with the bedroom. could have used a nice throw rug in the living area to soften the atmosphere.
5.0 Okay
Pros: The location
Cons: We have stayed at this hotel before and unfortunately it seems to be going down hill. From the front desk,how hot our room was at 8pm, sheets having something on them and then breakfast was a little disappointing. However the breakfast staff was good.
10.0 Excellent
Pros: Breakfast was really good and the hotel was very clean and up to date. Will defiantly be staying again.
9.0 Excellent
Pros: Nice breakfast , nice staff. No complaints here.
8.0 Excellent
Cons: The shower in the room didn't work but they give me another room and it was great
10.0 Excellent
Pros: Mariah at the front desk was an absolute doll! She was kind and friendly. She remembered us days after check in and asked us if we needed anything. Thank you Mariah!
Cons: N/A
10.0 Excellent
Pros: Very spacious roomy area. Had a mini fridge and microwave and the beds were comfortable.
Cons: Nothing
7.0 Good
Cons: They weren't offering the free breakfast, which is why I booked this hotel. I get with the virus why they weren't, but should have put some sort of notice when booking so people are aware of this
4.8 Okay
Cons: No one st front desk when I arrived at 7:30 pm. Had to pick up a phone and call for assistance. Still had to wait almost 10 min for someone to arrive.
Hotel hard to find.
8.0 Excellent
Pros: The staff.
Cons: Bathrooms had no towel racks.
3
C$ 165+
Overview
Reviews
Make yourself at home in one of the 136 air conditioned suites featuring mini refrigerators, microwave and LCD televisions. Your bed comes with premium bedding and all rooms are furnished with sofa bed trundle units perfect for families. Wireless internet access is complimentary, while cable programming provides entertainment. Bathrooms have shower/tub combinations, irons, ironing boards and hair dryers. Enjoy a range of recreational amenities, including an indoor pool, spa tub and fitness center. Additional features at hotel include tour/ticket assistance. Grab a bite from the marketplace serving guests of Springhill Suites. A complimentary hot buffet breakfast is included. Featured amenities include a business center and mobile check in/out. Complimentary parking is available onsite. Bus, RV and Truck parking also available.
7.0 Good
Pros: Nice sized room. Nice layout. Good temp control. Comfy bed. Clean. Good location for both dining and convenience to Rt 95. Easy check in/ check out. Price WAS good considering that breakfast was supposed to be included. Given the circumstances (see below), I would have appreciated a price adjustment.
Cons: Was expecting breakfast to be included in the price I paid, but due to Covid, there was not even the “grab-n-go” items promised as a replacement. In addition, there were no paper towels, plates, utensils in the kitchen area.
10.0 Excellent
Pros: It was clean. The staff was professional and helpful. The room was very nice and spacious.
Cons: It was in a nice location near a lot of restaurants and close to everything you need when you’re away from home.
10.0 Excellent
Pros: Everything
Cons: Nothing
8.0 Excellent
Pros: I liked everything just a better bed
Cons: If I had to say anything it would be the bed is way to hard
9.0 Excellent
Pros: Room was really clean area was very quiet and the bed was comfortable
Cons: No
8.0 Excellent
Pros: The staff was very friendly. The location was close to the highways. The rooms were nice and updated.
Cons: No
10.0 Excellent
Pros: Breakfast was great.
Cons: Elevator was squeaky and rattling. It was s little intimidating.
3.0 Mediocre
Pros: Continual breakfast
Cons: Stains in carpet
7.0 Good
Pros: The room layout and decor
Cons: My room seemed have been newly renovated and the sink fixtures in the bathroom were not secure to the sink. The top drawer to the dresser never closed.
10.0 Excellent
Pros: This hotel exceeded my expectations and I will be looking into staying at a Marriott in the future.
Cons: No.
6.0 Good
Pros: I love the area and the hotel overall is nice
Cons: The staff horrible. The lady was rude and sat on her phone in the back room for what seemed forever, until she heard the front door. The room had ants and this is the second time I’ve come and it’s been an issue. First time, dirty panties le
10.0 Excellent
Pros: Great front desk service and accomodation of unique needs. Great COVID 19 Awareness. Very clean and well kept room for the price point.
4
C$ 198+
Overview
Reviews
-Oversized guestroom featuring a Hyatt Grand Bed-42" Flat Panel High Def TV with Electronic Panel-Free high speed Internet Access-Cozy Corner Couch with oversized sleeper sofa-24-hour Grab & Go food outlet offers hot breakfast, made-to-order entrees, sandwiches, soups, and salads.-All guests receive complimentary breakfast.
9.0 Excellent
Pros: Quite place to stay
5.0 Okay
Pros: Location
Cons: They could have included breakfast with the room fee. Very difficult to find with gps
6.8 Good
Pros: Hotel was clean, comfortable and had all the amenities necessary for my stay. Location great. Loved the shuttle service as I was without a car.
Cons: The power continually went out for 20-30 minute intervals starting at 5am in the morning And continued to go out for periods of time throughout the morning. No notification from staff as to what was happening. I later understood from the shuttle driver when I asked, it was caused by an outside source with the electric company, but notification from staff would have been helpful, especially when you are on the 6th floor and the elevators and phones were effected and I was traveling on my own. Even just a comment at check out that morning would have been helpful.
10.0 Excellent
Pros: Location
10.0 Excellent
Pros: Everything was clean, the staff was friendly and helpful, and we had a wonderful stay. Would definitely stay again!
Cons: The only issue I had was trying to use the PrintMe system they had.. my document would not print and the front desk was busy, so I just left it. No big deal though
8.0 Excellent
Pros: I appreciated the free breakfast and the check in staff were pleasant and helpful
Cons: NO
8.0 Excellent
Pros: Room, even though it wasn’t what was originally requested in the booking site, was quiet, clean, comfortable, and satisfying. We had requested - and were confirmed for - a “high floor” room, only to find ourselves on the second floor. The room turned out fine, and the helpful staff refunded the extra cost of that “high floor” room.
Cons: Just the initial annoyance of the booking snafu.
1.0 Poor
Pros: The location was good
Cons: Woke up the following morning to pain, looked in my bed to find a needle stuck in my sheets which cut my hand open. When I went to the front desk she didn''t seem bothered. Later someone came to investigate and more or less implied I placed it there.
2.0 Mediocre
Pros: I like that the property is in innsbrook.
Cons: Inside, This property is not the cleanest though. The room looked like it hadn’t been thoroughly cleaned in a long time. There was a dark toe nail chipping on my bed and debris on the floor next to it. Huge amounts of dust collecting on corners of floor behind furniture
8.0 Excellent
Pros: Location to Short Pump and Richmond area
Cons: Restrictions due to sharona virus (not their fault because of the stupid Governor)
7.0 Good
Cons: Oh an this is what I liked an didnt I this paragraph. The staff was amazing. I mean really. I cant remember the gentleman's name I'm assuming he was hotel manager, either way he made up for there only being 1 working elevator. Also. The mattress wasn't firm by no means. Although I didnt ask for a firm bed, my fiance an I both agreed the mattress had a dip In it. I have pinched nerves, sciatic, even with my meds it was rough sleeping. Other than the elevator issue and the bed issue everything else I was happy with. Even with the lady who prepared a large order of food was amazing. Thanks for everything, Aaron Madden
10.0 Excellent
Pros: Great location and very nice staff. Room was clean and comfortable.
5
C$ 104+
Overview
Reviews
With a stay at Extended Stay America - Richmond - West End - I-64 in Glen Allen (Innsbrook), you'll be within a 15-minute drive of Short Pump Town Center and Carytown. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
1.0 Poor
Pros: Location
Cons: None
1.0 Poor
Cons: That’s hair in the shower dirty floor towel and a used washed wrap in the shower.
7.0 Good
Pros: I like this hotel because it is always clean and comfortable. The staff is really nice, and it’s in Short Pump.
9.0 Excellent
Cons: Some Neighbors are just inconsiderate of their surroundings
10.0 Excellent
Pros: Room was clean and neat.
Cons: No dislikes, everything was perfect.
10.0 Excellent
Pros: The cleanliness and polite staff members
Cons: Had an issue with some things not working in the room but the manager made it better and I am very satisfied with the way my situation was taken care of and will always return to this hotel for all my away from home needs.
8.0 Excellent
Pros: The area and room
Cons: The tv channels
6.0 Good
Pros: The things I like best about this property were it's location, the size of the room, it's features, laundry facilities located on site, and the ability to have a pet with you.
Cons: The things I disliked about this property were my contact with staff and management. None were native born Americans, and many were not fluent in English. I consistently had difficulty communicating with them regarding and problems, or requests.
7.0 Good
Cons: Walked in first room and there was no TV. Had to go back to checkin and get moved.
1.0 Poor
Pros: Location and stove in room
Cons: Staff someone came in my room on more than one occasion for whatever reason we was not checking out my privacy was raided and all she said was oh I’m so sorry I’m just glad it wasn’t any valuable items I’m not sure what could h
1.0 Poor
Pros: Clean room provided silverware and things like that. Mainly the location
Cons: The staff was all over one person says one thing another person says another I was charged when I wasn’t supposed to be charged. No breakfast we were told another thing for breakfast would b done only to be told no breakfast at all the staff sure
7.0 Good
Pros: It’s a nice hotel. Dorm like setup. The room was nice. Facilities worked.
Cons: I didn’t like that the hotel doesn’t have building/room designations on the outside of the buildings so you can find your building and room. It was so complicated. I had to drive around and keep getting in and out of my car running up and down stairs looking at room #s. They are so small on the doors and hard to see especially when it’s dark out. They don’t even give you a room map at the front desk. He just said you’re in building one behind us. I go outside and I’m like what?? Where are the signs for the buildings and room #s.??? Regular hotels have this on every floor. They should really do this. It would make it so much easier.
6
C$ 191+
Overview
Reviews
Celebrate your style at Aloft Richmond West, set in the hot new West Broad Village lifestyle center! Its endless amenities are at our doorstep-mere minutes from shopping at Short Pump Town Center, the Innsbrook Office Park, and downtown Richmond.Meet & mingle with friends at our w xyz(SM) bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft(SM), our 24/7 pantry, or play in our re:mix(SM) lounge. Plus, you can always stay connected with complimentary hotel-wide wired and wireless Internet access!Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, an oversized showerhead, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play.
5.0 Okay
Pros: Relatively new building and rooms
Cons: I book this hotel for the pool but it was closed for maintenance... Walls are thin. I kept hearing conversations from the next door... Room service knocked my door at 10am to ask if I am checking out that day. What is the purpose of this question?!
5.0 Okay
Pros: Location
Cons: Pool was closed. Toilet handle had to be held to flush. Safe was broken. Cold water took forever to come out.
10.0 Excellent
Pros: Very modern, not outdated like most hotels. Clean
Cons: Room was somewhat small but still loved the hotel
10.0 Excellent
Pros: As always, the ALoft didn’t disappoint
9.0 Excellent
Pros: Salsa night in the lobby was great
Cons: The heat was hard to get to a comfortable temperature.
9.2 Excellent
Pros: The Design was odd and I loved it. It’s close to everything we will be returning.
Cons: N/A
5.0 Okay
Pros: Only hotel available on a busy weeekend
Cons: Basic Comfort Inn, nothing special
5.0 Okay
Pros: Design of hotel was great
Cons: A/C in room was not working, phone did not work, not enough towels for 2 people
6.0 Good
Pros: Great location.
Cons: It was a very noisy hotel.
6.0 Good
Pros: The location was great and I was able to get into the room early when I arrived which was a huge plus.
Cons: The decor is average. It tries to be trendy but reminds me of Ikea. It was not very clean, it had been cleaned but not in detail or the edges of carpet/corners. The sheets were old and very nubby like they needed to be shaved. The room was very very smal
9.1 Excellent
Pros: Every single staff member I encountered was FANTASTIC! They were all Super friendly, helpful and positive/happy, it was so refreshing! I liked the breakfast options, they were yummy and the free espresso was my excellent!
Cons: I wish I could have ordered my breakfast to be delivered to my room with my coffee, that would have helped me with getting ready for work in the morning. Also, the pool area was under construction at the time, so I was unable to enjoy that, however they DID offer several other options instead, I just didn’t want to leave the hotel.
10.0 Excellent
Pros: It is very clean, quiet, roomy with free parking
Cons: Nothing really
7
C$ 82+
Overview
Reviews
With a stay at Knights Inn Glen Allen in Glen Allen, you'll be within a 10-minute drive of Richmond International Raceway and Carytown. Free self parking is available onsite.
1.0 Poor
Pros: Located close to where we needed to go.
Cons: Person working front office parked in space in front of room. Would not move. At first claimed it belonged to an employee but 2 minutes later confessed that it is his. Demanded that I move my vehicle from an empty spot in front of hotel.
1.0 Poor
Pros: Nothing
Cons: The entire place was run down. Dirty room. Cracked drywall. Holes in the linens. Puckled and cracked flooring
7.0 Good
Pros: It was clean, quiet and easy to get to.
Cons: It was advertised as having a Continental breakfast, which was coffee & tea. There was no coffee maker or hair drier in the room.
6.0 Good
Pros: It was close. Very peaceful.
Cons: The air didn't work to well. And ot was a smoking room with no ash trays.
10.0 Excellent
Pros: Room was clean. Clean linens.
Cons: NA
1.0 Poor
Pros: There is nothing I liked about this hotel.
Cons: The roaches crawling all over the mini fridge and walls. The cigarette smoke suffocating us from the room next door. The people selling drugs two doors down. The obvious lack of cleaning the rooms between guests. Basically I didn't not like anything.
1.0 Poor
Pros: It is the most disgusting dump I have seen in a very long time. The appearance from the outside should have scared me away. Through the windows I could see the curtains on several rooms were falling down, garbage strewn parking lot, very dirty looking.
Cons: It is the most disgusting dump I have seen in a very long time. The appearance from the outside should have scared me away. Through the windows I could see the curtains on several rooms were falling down, garbage strewn parking lot, very dirty looking.
3.4 Mediocre
Pros: Location was ok, close enough to restaurants about 20 min to kings Dominion.
Cons: Bathroom was clogged try to call front desk and phone didn't work, went to the front desk and told the guy the problem and hes solution was "so you want plunger" I mean it's almost 1 in the morning and who want to get to a hotel and plunge the toilet "REALLY" but that's all I got, a plunger room smelled like a box of cigarettes, one of the bed was in bad shape in the morning my wife wanted to iron her shirt and there was nothing to do it with, over all it was just a bad experience and I would not stay here ever again I probable just sleep on the car my self or expend $60 to $80 more and stay in a nice hotel.
3.0 Mediocre
Pros: The room was clean although it smelled funny.
Cons: In the description it said it was pet friendly. They charged $20 additional fees for bringing my pet. The description also said the room had a conitental breakfast. but they had nothing.
5.0 Okay
Pros: It was close to the interstate
Cons: No soda machine and ice maker didn't work.
10.0 Excellent
Pros: The room was clean with clean linens the outside around the property was also neat and clean. Close the the highway and near shopping and site seeing.
Cons: NA
1.0 Poor
Pros: nothing
Cons: THE PLACE SMELLS. do not go there.
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8
C$ 283+
Overview
Reviews
Indulge in a stylish stay at Richmond Marriott Short Pump. Our hotel in Glen Allen offers easy access to a variety of destinations such as the Short Pump Town Center, Richmond Raceway and the University of Richmond. After soaking in the local culture, dive into chic surroundings at our rooms and suites. We cater towards your comfort with complimentary Wi-Fi, 55-inch Smart TVs and luxurious bedding. Upgrade your travel experience in our concierge-level accommodations, offering exclusive access to our M Club Lounge. Worked up an appetite? Indulge in delicious cuisine at our Greatroom, winner of the People's Choice Awards at the Taste of Virginia Festival. Sip on a few cocktails at our Bourbon Bar. For those needing to host an event, leave an everlasting impression when you utilize our five modern venues and planning services. Active travelers can stay in shape at our indoor pool and 24-hour fitness center. Whatever brings you through our doors, let Richmond Marriott Short Pump surpass your expectations.
7.0 Good
Pros: Love bathroom features
Cons: No microwave in room
10.0 Excellent
Pros: The room was beautiful and I loved the shower
Cons: The elevator was far from my room
10.0 Excellent
Pros: Just the accommodations period were amazing they was my first time ever choosing a booking a room by myself and I felt like I did a greasy job for my first time !
10.0 Excellent
Pros: Very clean, very comfortable bed, pleasant atmosphere overall. The lounge where they serve breakfast is nice.
Cons: I can't stand the "modern" sliding glass door they have on the bathroom. It provides no seal, so that others in the room have to hear your business on the toilet. It also lets all the light through, so at night it disturbs the other person sleeping.
3.0 Mediocre
Pros: I like the location. Close to short pump mall which is what I was looking for.
Cons: We were not able to use the bathroom the morning after because it smelled like sewer. It smelled like a sewage backup. Called the front desk and she just said she’ll let the engineer know after we check out. Luckily, my daughter was staying in another rm and we ended up using her bathroom.
9.0 Excellent
Pros: Clean and beautiful
Cons: Understaffed restaurant
7.0 Good
Pros: overall facilities were good: nice warm, clean pool, nice spacious areas to lounge and have a gathering. helpful manager that let me in through the service door and directed me to the elevators
Cons: the location was not pleasant: in the middle of nowhere, no greenery, no walking paths-- industrial/office park. the sink in the bathroom was not draining well, I informed the housekeeper, but the issue was not fixed during my stay. single location of the elevator on a very large floor: would be a hike for people with mobility issues to get to their rooms at the end of the respective hotel wings
9.0 Excellent
Pros: Nice bed and shower.
Cons: The air conditioning could have been better. It was in the 90's over the weekend and the room felt muggy.
5.8 Okay
Pros: Lobby was nice and up to date
Cons: Staff unhelpful on arrival Room was not cleaned/ straightened during the day and had to re-use old towels bc they weren’t replaced
10.0 Excellent
Pros: Decor was beautiful
Cons: Nope
8.0 Excellent
Pros: The beds were amazing not to soft and not to hard. The pillows and comforter we're out of this world .
Cons: Very slow turn over of the rooms.we were not able to get into our room till after 6pm. Check in was at 3.
7.0 Good
Pros: location
Cons: Bed could have been more comfortable.
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9
C$ 189+
Overview
Reviews
Courtyard Richmond North offers free Wi-Fi throughout the property and easy access to the latest news via our touchscreen GoBoard®. The Bistro, open for breakfast and dinner. Cozy work areas with personal televisions and additional work outlets in the lobby and Bistro. The hotel offers 2800 square feet of flexible meeting space as well as a garden area adorned with spacious gazebo. Just a short drive to the Richmond International Raceway, Kings Dominion, the Greater Richmond Convention Center, Richmond International Airport and the Virginia Sports Complex, our hotel is an ideal location no matter where you want to go! Our North Richmond hotel is also within steps of the dining, shopping and entertainment of nearby Virginia Center Commons Mall, minutes fromShort Pump Towne Center, Carytown and downtown Richmond. Courtyard Richmond North is within a short drive of Villa Park, Owens & Minor, Bon Secours and Bass Pro Shop.
10.0 Excellent
Pros: Very friendly staff and nice rooms!
10.0 Excellent
Pros: Location was easy to find and near a lot of restaurants, entertainment, and gas stations. Staff are always personable and helpful.
10.0 Excellent
Pros: While it was off a main road, it was tucked into a complex that made for a quiet stay. Staff were wonderful. It was a great experience.
9.0 Excellent
Pros: location
3.0 Mediocre
Pros: It had a 12 o'clock check out time.
Cons: The Bistro was closed for remodeling. That information was not on your site. The hot tub did not work. And there was no hot water in the room.
10.0 Excellent
Pros: Beautiful hotel
Cons: N/A
7.0 Good
Pros: . The staff was amazing i did a proposal and the staff gave us a bottle of champagne! Overall the stay was good nice hotel
Cons: No hot water and hair in the bathroom upon check in
10.0 Excellent
Pros: Visibly clean, smelled of cleaner. Courteous staff.
Cons: My only "issue" was something the staff/the company could not have known. Something in the air, or maybe the cleaner, set off my allergies, causing me to break out, in a big way! This experience will not deter future visits to Marriott establishments.
10.0 Excellent
Pros: Very clean and really nice. The location was in a great place.
Cons: The only downfall was the how the TV was mounted on the desk. You couldn't see the whole screen due to a cabinet in the way.
6.0 Good
Pros: Great customer service
Cons: They ran out of washrags and I had to wait
10.0 Excellent
Pros: Comfort and the staff
Cons: No continental breakfast
10.0 Excellent
Pros: Very clean, quite, and comfortable huge room, the lady at the bistro was very nice and professional, food was healthy. No doubt to refer or come back , thanks
10
C$ 128+
Overview
Reviews
With a stay at Candlewood Suites Richmond North Glen Allen in Glen Allen, you'll be within a 15-minute drive of Richmond International Raceway and Carytown. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
10.0 Excellent
Pros: I loved the staff they were awesome !!! Also loved the little kitchen In the room. Would definitely recommend going here !
2.0 Mediocre
Cons: Horrible smell
1.0 Poor
Pros: Terrible road noise from I95 right behind it, lousy location and hard to access, terrible plumbing problem that made us have to change rooms! Desk clerk always chatting on her phone! Would never stay here again!
Cons: Hated the entire experience!
2.0 Mediocre
Cons: The room had a terrible odor
10.0 Excellent
Pros: Everything is nice
10.0 Excellent
Pros: The hotel was clean and pet friendly.
Cons: N/A
6.0 Good
Pros: The room had all that we needed even to cook. The bathroom was very clean. But I was given a smoking room, so a non smoker, it was very difficult for me, but there no rooms available to be switched for me.
Cons: The smoking room given to me and the floor was no vacuumed.
1.0 Poor
Pros: Bedbugs were found in my room and I had to relocate to another hotel without assistance which was a major inconvenience.
7.0 Good
Pros: The room was spacious, especially the kitchen. The bathroom shower had great water pressure. The staff gave us snacks for our troubles upon checking in.
Cons: The staff checked me in to an occupied room, switched me out to the wrong type room that smelled of smoke & on the third try finally got my reservation correct. The road noise from the highway is rather loud. This location does NOT have breakfast.
9.0 Excellent
Pros: The location was great and pet-friendly. Hotel employee checked us in & gave good meal recommendations. When we found the ice maker wasn't working, Hotel employee found ice for us, so we didn't have to make an extra stop on our trip. We appr
Cons: The ice maker didn't work. There was a funky smell when we came in, but once we started up the air conditioning and got the air circulating, it was no longer an issue.
10.0 Excellent
Pros: The parking lot was big. They have a little snack store onsite. Easy to find the property
Cons: Nothing I could complain about
9.0 Excellent
Pros: It was clean a big
11
C$ 128+
Overview
Reviews
Welcome to the Best Western Plus Glen Allen Inn. Choose this modern boutique style Richmond, Virginia hotel offering an array of amenities including a complimentary hot breakfast and an outdoor seasonal swimming pool. Our hotel is situated just off Virginia's Interstate 95 and Interstate 295 where guests will find friendly customer service and comfortable accommodations at an unbeatable value. This Richmond hotel offers spacious, well-appointed guest rooms with 37-inch flat panel LCD televisions with cable, and wireless high-speed Internet access. Wake up each morning to a complimentary hot breakfast before relaxing in the outdoor swimming pool. Business travelers staying at this hotel will appreciate the meeting facilities and limited business services. Guests staying at the Best Western Plus Glen Allen Inn near Villa Park will find great shopping and dining nearby. Guests will enjoy easy access to key area attractions such as the Richmond Coliseum, Science Museum of Virginia, Greater Richmond Convention Center, Virginia Museum of Fine Arts, and Richmond International Raceway. Guests traveling on business will be close to Villa Park, Bank of America®, J. Sergeant Reynolds College, Henrico Doctors Hospital, University of Richmond, FBI-Richmond Headquarters, Honeywell, Dominion Virginia Power®, and Henrico County Government Center to name a few. Hotel guests will also appreciate being less than 20 minutes from Kings Dominion and one hour from the Williamsburg Prime Outlets® and Busch Gardens® theme park in Williamsburg. The Best Western Plus Glen Allen Inn offers studio suites with all the conveniences of home to suit your extended stay and short term hotel real estate needs. Our studio suites feature fully-equipped kitchens, spacious work areas, free wired and wireless Internet. The Best Western Plus Glen Allen Inn near Parham Road is proud to offer superior customer service and a convenient location in Richmond. Enjoy your stay.
5.8 Okay
Pros: Good location, cleanliness ok.
Cons: Bad noise seal, terrible shower.
5.0 Okay
Pros: We booked this room because of the whirlpool in the room. But you need it because it takes 3 pillows to equal 1 pillow.
Cons: The construction during my Sunday afternoon nap on Labor Day Weekend. Of all the weekends to do construction. Only one person was appropriately friendly, the Monday AM front desk lady was particularly rude multiple times.
10.0 Excellent
Pros: The continental breakfast was great. The hotel and rooms were very clean.
Cons: No complaints.
1.0 Poor
Pros: Nothing positive
Cons: Rude receptionist who did not check me in properly. Breakfast was not served to meet travelers with early morning flights.
8.0 Excellent
Pros: Clean, quiet, and Convenient.
9.0 Excellent
Pros: See ratings.
Cons: NA
8.0 Excellent
Pros: I skipped breakfast but everything else was fine. Had a nice chat with the front desk person when I checked in, about the corona virus.
Cons: Nothing - the place was fine.
10.0 Excellent
Pros: The room was very bright, clean, and comfortable. I did enjoy the room decorations the most. It was the small touches that made it feel welcoming especially after a long drive. The bed was very comfortable. Room was immaculate.
10.0 Excellent
Pros: Very clean and personable management.
6.0 Good
Pros: Complied with covid19.
Cons: Everything fine.
9.0 Excellent
Pros: Nice hot breakfast with an attentive staff keeping it will stocked & clean. Had booked for 4 nights but need to leave after 3 as there was a snow storm coming at home & they credit our account for the one night.
10.0 Excellent
Pros: Very accommodating.. I made arrangements for my mother and father in-law to stay here prior to their visit. The hotel staff was amazing and let me pre pay and set everything up so all they had to do was drive in to town and show their Id.. absolutely perfect!! Everything went as planned, the room was very spacious and clean. . Definitely the hotel for future family visits and guests.. you did great Best Western plus !! From the nervous daughter in law, I Thank you!!
12
C$ 133+
Overview
Reviews
Let the 100 percent smoke-free and pet-friendly Comfort Suites Innsbrook hotel in Glen Allen, VA give you the essentials to be your best. Conveniently located in the Innsbrook Corporate Center, we are near University of Richmond, VA Commonwealth University, Kings Dominion and Busch Gardens. Amenities include free WiFi, free ample parking, free hot breakfast, meeting room, fitness and business centers and indoor pool. Behind every great day is a great night in your suite, which gives you 25 percent more of the space that you need and has a refrigerator, microwave and recharging device with AC and USB outlets. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
3.0 Mediocre
Pros: Nothing. The hotel was undergoing a renovation and would probably be better once completed. The room had a strange odor that was probably mold.
Cons: Breakfast was comprised of low quality pastries, instant oatmeal and prepackaged fair.
10.0 Excellent
Pros: I loved everything.
10.0 Excellent
Pros: From easy checkin even though we were early to room size and comfort. All staff was so pleasent and helpful. Free breakfast with alot of variety and good quality food! loved my stay!!
Cons: not at all!!
6.0 Good
Pros: Check-in very quick and smooth especially during the late night.
Cons: The service at breakfast was horrible. There was a very long wait to make waffles. The attendant had a very bad attitude. Also, wearing airpods which was very unprofessional. She made a comment "I am so over this day and the people".
9.0 Excellent
Cons: Everything was nice we enjoyed it everyone at hotel was wonderful thank you
10.0 Excellent
Pros: Location
Cons: No
8.0 Excellent
Pros: Comfy bed and comfy pillows
Cons: Bathroom floor and base of toilet not clean. Also hair in the shower.
1.0 Poor
Pros: Nothing, my experience was awefull
Cons: The fact that my family and I weren't able to take a shower.
5.0 Okay
Pros: Breakfast was good better than most places. Wifi was adequate.
Cons: Older property; room had a mildew like smell most likely due to housekeeping leaving the air conditioning on/filter needed to be replaced. Also, housekeeping did not clean the entire room as there were multiple unclean areas.
7.5 Good
Pros: It was clean and quiet
10.0 Excellent
Pros: I liked everything breakfast was great staff was friendly and nice
10.0 Excellent
Pros: Everything from the staff, the room size, the first floor for our pet, the snack station the location. I could not find anything that I did not like.
Cons: Nothing. I loved it. I stayed awhile and could not have asked for a better stay.
13
C$ 160+
Overview
Reviews
With a stay at Candlewood Suites Richmond-West in Glen Allen, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
9.0 Excellent
Pros: This property hit the mark in every way for me. The staff was efficient, the room was clean an it was in a great location.
Cons: No
10.0 Excellent
Pros: It was clean and quiet
10.0 Excellent
Pros: Room
Cons: No
10.0 Excellent
Pros: Room was spacious and well equipped. Great location.
Cons: Nothing
10.0 Excellent
Pros: Basic, but very clean, neat, spacious, comfortable, hospitable, ample parking. Good value for someone who just wanted a quick place to crash for the night while traveling on business. Good, towels, pillows, and blankets.
Cons: Prefer more outlets at the head of the bed, & a wider night stand on one side, but tremendous surface area work space, &plenty of outlets in the room. No free breakfast, but superior vending options. Didn't expect breakfast due to extended stay focus.
8.0 Excellent
Pros: Good location. Clean, comfortable room, nice kitchen.
10.0 Excellent
Pros: Clean and comfortable room. Friendly staff.
Cons: Nope
9.6 Excellent
Pros: The people were kind. They showed a personal interest both in us and in our little pup.
Cons: It would have been perfect if they had a nice breakfast available.
10.0 Excellent
Pros: Candle wood is excellent
Cons: Nope
14
C$ 208+
Overview
Reviews
The Hampton Inn and Suites Richmond - Virginia Center hotel in Virginia offers functional upscale accommodations combined with state-of-the-art services in a trendy boutique style setting. The contemporary decor blends bold color palettes through distinctive textile patterns and accessories. Relax in our inviting lobby enhanced by a striking two story ceramic tile fireplace. The breakfast bar, highlighted by a prominent hand painted mural, is an ideal setting to start the day. With an 800 square foot meeting room, year-round heated indoor pool, outdoor sun deck, complimentary hot breakfast bar, complimentary local calls, complimentary USA Today, complimentary high-speed internet access, all guest rooms are equipped with flat screen televisions, coffeemaker, iron and ironing board, voicemail, two-phone lines with data port accessibility, and of course, Hilton HHonors double dip program. We provide both free wireless and free hard wired internet throughout the hotel allowing us to accommodate the government employee with secure internet connection needs. The Hampton Inn and Suites Richmond - Virginia Center hotel is conveniently located at the intersection of Interstate 95 and Interstate 295, just a few miles north of downtown Richmond, Virginia. We are only minutes from Richmond International Airport, King's Dominion Amusement Park, Innsbrook Corporate Park, Richmond International Raceway and next to the Virginia Center Commons Mall featuring over 100 stores, Regal 24 Cinemas, Buffalo Wild Wings, Chili's, The Chop Shop, Applebee's and much, much more. As always, your stay is backed by the 100% Hampton Guarantee. If you're not 100% satisfied, we do not expect you to pay. That is our promise and guarantee. That is 100% Hampton. We love having you here in Virginia at the Hampton Inn and Suites Richmond - Virginia Center hotel!
9.7 Excellent
Cons: Price
10.0 Excellent
Pros: Location around a shopping center, easy check-in, quiet.
5.0 Okay
Cons: Mattress was NOT comfortable. Had a bad nights sleep.
3.0 Mediocre
Pros: Did not attend
Cons: The hotel and booking company charge both cards that we used. The check in desk didn’t explain it well.
9.0 Excellent
Pros: The Breakfast was pretty good.
Cons: My wife and I really did not like the Location. However, for a one night stay on a drive down to Florida, it was more than satisfactory. I am not a high maintenance person. I like to dwell on the positive. We were pretty tired when we checked in.
10.0 Excellent
Pros: The room was clean with comfortable beds and the breakfast was good and convenient. The proximity to the interstate helped us to get back on the road quickly.
7.0 Good
Pros: Comfortable room with ample space. Also, hotel is located near a plaza with plenty of restaurant choices.
Cons: Due to COVID there was no breakfast but hotel is not to blame.
10.0 Excellent
Pros: Everything was clean and people were very nice, The marketing manager (I think that's what she said)introduced herself and wanted to be any help that she could for us. we had a great time all around.
10.0 Excellent
Pros: It was clean
Cons: Everything was good
10.0 Excellent
Pros: Managers Reception. Above and beyond the expected!
10.0 Excellent
Pros: Always very accommodating. Thank you very much for your consistency! Great check in, solid breakfast, very spacious room.
Cons: Nothing not to be liked - except the loud Buffalo Wild Wings band next door. :(
15
C$ 190+
Overview
Reviews
The Hampton Inn Richmond-West hotel is located in a suburban area about 12 miles west of downtown Richmond, Virginia in the Corporate Center Innsbrook, a Fortune 500 community. This Hampton Inn hotel is accessible to Virginia Interstates I-64 and I-295. The Hampton Inn hotel in Richmond, Virginia is a 5-story brick building with an outdoor pool and decorative water fountain. Whether traveling to Richmond, Virginia on business or pleasure, Hampton Inn hotel guests enjoy amenities which include a complimentary deluxe breakfast bar, USA Today newspaper, complimentary local phone calls, HBO and Cinemax. Our King special rooms are larger and more spacious and equipped with a VCR. Each Hampton Inn hotel room comes standard with a 25'' TV, coffeemaker, iron, ironing board, hair dryer and massage shower head. We also offer an on-site exercise facility with aerobic equipment, jogging trails, bikes, Walkmans, board games, connecting rooms and cribs. If your visit to Richmond, Virginia includes a meeting, this Hampton Inn hotel has a meeting room that can accommodate up to 12 people. Laundry/valet services, meeting/banquet facilities and full service gym passes are available for a nominal fee. Everything at the Hampton Inn Richmond hotel is backed by our 100% Satisfaction Guarantee! We love having you here in Virginia at the Hampton Inn Richmond West hotel.
4.6 Okay
Pros: Construction being performed. Rooms were dirty with dust from the construction.
7.9 Good
Pros: Great and friendly staff, mostly clean.
Cons: Little issue that is big for me, the cups provided for coffee in the rooms cannot handle the heat and leak after 2-3 minutes. Everything looks and feels fine, but the details and forethought of the guest experience are just a little off. Details and finishing touches away from being great, none of the renovations that were occurring impacted my stay.
8.0 Excellent
Pros: Had some gluten free options. Coffee was tasty.
Cons: Our ecofriendly room had a problem with the phone and heater, but got fixed right away. There was a light scent when I entered the room so that was disappointing.
10.0 Excellent
Pros: Friendliness of workers. Offering of warm cookies and beverage was a special treat. Clean room and quiet. Great breakfast!
Cons: Enjoyed our stay.
9.0 Excellent
Pros: The breakfast was very good. The location was great! The room is spacious and clean. The stuff is excellent.
Cons: I did not like plastic plates and cups used for breakfast. Everything else is great!
7.9 Good
Cons: The sheets were dirty when we got to our room. The front desk girl made it very clear she didn’t have time for the system being down at the time and she found it very odd that we were traveling for leisure.
9.0 Excellent
Pros: Awesome customer service
Cons: Loud room location, could hear every move of the neighbor.
10.0 Excellent
Pros: A lot of selection for a type one diabetic
Cons: More Splenda availability
10.0 Excellent
Pros: Good location Great staff very friendly , especially Marty the breakfast manager .
8.2 Excellent
Pros: Easy check in, water bottle at check in, friendly staff, full hot breakfast
Cons: Computer was down, have not received email receipt yet (24 hours later)
10.0 Excellent
Pros: Everything was great. Breakfast was very good. Pool is nice. Staff are friendly and do whatever you ask of them and the location is very convenient and close by everything.
Cons: There is nothing bad about this hotel. They are amazing and I will be staying here again for sure
10.0 Excellent
Pros: Everything
16
C$ 111+
Overview
Reviews
With a stay at Extended Stay America - Richmond - Innsbrook in Glen Allen (Innsbrook), you'll be within a 15-minute drive of Short Pump Town Center and Carytown. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
2.0 Mediocre
Pros: We didnt eat breakfast there
1.0 Poor
Pros: Nothing. This was very bad. Was charged a lot of money on having dogs there, actually more then what it cost me to stay there. I feel they overcharged $150.
Cons: Everything. The AC didn’t work well. The TV had the worst lineup of maybe 20 channels. The shower was not well pressured at all. Felt the room was not clean, even found a dirty towel in one of the drawers at the room. I will never stay there again and don’t see how this place is operating.
10.0 Excellent
Pros: The cleanness of the hotel and the room
Cons: No
9.0 Excellent
Pros: Less chemical air freshener than other Extended Stay's. Staff very friendly, pretty fissionable, and awesome.
Cons: Bathroom Fan from room below vibrates and makes noise.
10.0 Excellent
Pros: I loved the deluxe room it was nice and clean
Cons: That they didn’t accept cash
9.0 Excellent
Pros: The location of the hotel. The size of the room was great.
Cons: I had to wait 20 minutes before anyone came to the front desk to check me in.
10.0 Excellent
Pros: The whole area including the surrounding area, interior & exterior. Hospitality beyond great!
Cons: Front desk service as well
5.0 Okay
Pros: The location was perfect
Cons: There were no dishes in the Room you had to go to the front desk for everything. The front desk gentlemen gave us a coffee pot with no top , he said he couldn't find one. That evening we asked again at the front desk and the lady was able to locate a top
8.0 Excellent
Pros: Size of room
Cons: Furniture was worn
10.0 Excellent
Pros: Great service! Staff is very helpful and accommodating.
Cons: Nothing at all
3.0 Mediocre
Cons: I made a reservation but because of COVID the doors were locked and nobody answered the phones. It took me 2 hours just to get someone to let me into the hotel to check in and get into my room.
6.0 Good
Pros: The staff was friendly. The room had acceptable amenities with a fridge, small stove and sink.
Cons: I was charged for a local phone call. I was also charged for the hotel tech support calling me about a wifi problem. I never asked for help, I never attempted to use the wifi. Still paid for the call to me. Also got charged for a reservation to the wrong location because of booking dot com. The girl behind the counter told me I was in the right location when I gave her my confirmation number. I'm currently disputing that charge with my CC co.
Best rooms in Glen Allen
1
C$ 160+
Overview
Reviews
With a stay at Candlewood Suites Richmond-West in Glen Allen, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
9.0 Excellent
Pros: This property hit the mark in every way for me. The staff was efficient, the room was clean an it was in a great location.
Cons: No
10.0 Excellent
Pros: It was clean and quiet
10.0 Excellent
Pros: Room
Cons: No
10.0 Excellent
Pros: Room was spacious and well equipped. Great location.
Cons: Nothing
10.0 Excellent
Pros: Basic, but very clean, neat, spacious, comfortable, hospitable, ample parking. Good value for someone who just wanted a quick place to crash for the night while traveling on business. Good, towels, pillows, and blankets.
Cons: Prefer more outlets at the head of the bed, & a wider night stand on one side, but tremendous surface area work space, &plenty of outlets in the room. No free breakfast, but superior vending options. Didn't expect breakfast due to extended stay focus.
8.0 Excellent
Pros: Good location. Clean, comfortable room, nice kitchen.
10.0 Excellent
Pros: Clean and comfortable room. Friendly staff.
Cons: Nope
9.6 Excellent
Pros: The people were kind. They showed a personal interest both in us and in our little pup.
Cons: It would have been perfect if they had a nice breakfast available.
10.0 Excellent
Pros: Candle wood is excellent
Cons: Nope
2
C$ 283+
Overview
Reviews
Indulge in a stylish stay at Richmond Marriott Short Pump. Our hotel in Glen Allen offers easy access to a variety of destinations such as the Short Pump Town Center, Richmond Raceway and the University of Richmond. After soaking in the local culture, dive into chic surroundings at our rooms and suites. We cater towards your comfort with complimentary Wi-Fi, 55-inch Smart TVs and luxurious bedding. Upgrade your travel experience in our concierge-level accommodations, offering exclusive access to our M Club Lounge. Worked up an appetite? Indulge in delicious cuisine at our Greatroom, winner of the People's Choice Awards at the Taste of Virginia Festival. Sip on a few cocktails at our Bourbon Bar. For those needing to host an event, leave an everlasting impression when you utilize our five modern venues and planning services. Active travelers can stay in shape at our indoor pool and 24-hour fitness center. Whatever brings you through our doors, let Richmond Marriott Short Pump surpass your expectations.
7.0 Good
Pros: Love bathroom features
Cons: No microwave in room
10.0 Excellent
Pros: The room was beautiful and I loved the shower
Cons: The elevator was far from my room
10.0 Excellent
Pros: Just the accommodations period were amazing they was my first time ever choosing a booking a room by myself and I felt like I did a greasy job for my first time !
10.0 Excellent
Pros: Very clean, very comfortable bed, pleasant atmosphere overall. The lounge where they serve breakfast is nice.
Cons: I can't stand the "modern" sliding glass door they have on the bathroom. It provides no seal, so that others in the room have to hear your business on the toilet. It also lets all the light through, so at night it disturbs the other person sleeping.
3.0 Mediocre
Pros: I like the location. Close to short pump mall which is what I was looking for.
Cons: We were not able to use the bathroom the morning after because it smelled like sewer. It smelled like a sewage backup. Called the front desk and she just said she’ll let the engineer know after we check out. Luckily, my daughter was staying in another rm and we ended up using her bathroom.
9.0 Excellent
Pros: Clean and beautiful
Cons: Understaffed restaurant
7.0 Good
Pros: overall facilities were good: nice warm, clean pool, nice spacious areas to lounge and have a gathering. helpful manager that let me in through the service door and directed me to the elevators
Cons: the location was not pleasant: in the middle of nowhere, no greenery, no walking paths-- industrial/office park. the sink in the bathroom was not draining well, I informed the housekeeper, but the issue was not fixed during my stay. single location of the elevator on a very large floor: would be a hike for people with mobility issues to get to their rooms at the end of the respective hotel wings
9.0 Excellent
Pros: Nice bed and shower.
Cons: The air conditioning could have been better. It was in the 90's over the weekend and the room felt muggy.
5.8 Okay
Pros: Lobby was nice and up to date
Cons: Staff unhelpful on arrival Room was not cleaned/ straightened during the day and had to re-use old towels bc they weren’t replaced
10.0 Excellent
Pros: Decor was beautiful
Cons: Nope
8.0 Excellent
Pros: The beds were amazing not to soft and not to hard. The pillows and comforter we're out of this world .
Cons: Very slow turn over of the rooms.we were not able to get into our room till after 6pm. Check in was at 3.
7.0 Good
Pros: location
Cons: Bed could have been more comfortable.
3
C$ 198+
Overview
Reviews
-Oversized guestroom featuring a Hyatt Grand Bed-42" Flat Panel High Def TV with Electronic Panel-Free high speed Internet Access-Cozy Corner Couch with oversized sleeper sofa-24-hour Grab & Go food outlet offers hot breakfast, made-to-order entrees, sandwiches, soups, and salads.-All guests receive complimentary breakfast.
9.0 Excellent
Pros: Quite place to stay
5.0 Okay
Pros: Location
Cons: They could have included breakfast with the room fee. Very difficult to find with gps
6.8 Good
Pros: Hotel was clean, comfortable and had all the amenities necessary for my stay. Location great. Loved the shuttle service as I was without a car.
Cons: The power continually went out for 20-30 minute intervals starting at 5am in the morning And continued to go out for periods of time throughout the morning. No notification from staff as to what was happening. I later understood from the shuttle driver when I asked, it was caused by an outside source with the electric company, but notification from staff would have been helpful, especially when you are on the 6th floor and the elevators and phones were effected and I was traveling on my own. Even just a comment at check out that morning would have been helpful.
10.0 Excellent
Pros: Location
10.0 Excellent
Pros: Everything was clean, the staff was friendly and helpful, and we had a wonderful stay. Would definitely stay again!
Cons: The only issue I had was trying to use the PrintMe system they had.. my document would not print and the front desk was busy, so I just left it. No big deal though
8.0 Excellent
Pros: I appreciated the free breakfast and the check in staff were pleasant and helpful
Cons: NO
8.0 Excellent
Pros: Room, even though it wasn’t what was originally requested in the booking site, was quiet, clean, comfortable, and satisfying. We had requested - and were confirmed for - a “high floor” room, only to find ourselves on the second floor. The room turned out fine, and the helpful staff refunded the extra cost of that “high floor” room.
Cons: Just the initial annoyance of the booking snafu.
1.0 Poor
Pros: The location was good
Cons: Woke up the following morning to pain, looked in my bed to find a needle stuck in my sheets which cut my hand open. When I went to the front desk she didn''t seem bothered. Later someone came to investigate and more or less implied I placed it there.
2.0 Mediocre
Pros: I like that the property is in innsbrook.
Cons: Inside, This property is not the cleanest though. The room looked like it hadn’t been thoroughly cleaned in a long time. There was a dark toe nail chipping on my bed and debris on the floor next to it. Huge amounts of dust collecting on corners of floor behind furniture
8.0 Excellent
Pros: Location to Short Pump and Richmond area
Cons: Restrictions due to sharona virus (not their fault because of the stupid Governor)
7.0 Good
Cons: Oh an this is what I liked an didnt I this paragraph. The staff was amazing. I mean really. I cant remember the gentleman's name I'm assuming he was hotel manager, either way he made up for there only being 1 working elevator. Also. The mattress wasn't firm by no means. Although I didnt ask for a firm bed, my fiance an I both agreed the mattress had a dip In it. I have pinched nerves, sciatic, even with my meds it was rough sleeping. Other than the elevator issue and the bed issue everything else I was happy with. Even with the lady who prepared a large order of food was amazing. Thanks for everything, Aaron Madden
10.0 Excellent
Pros: Great location and very nice staff. Room was clean and comfortable.
4
C$ 200+
Overview
Reviews
Elevate your extended stay and experience true Southern hospitality at TownePlace Suites Richmond. Our hotel in Glen Allen, Virginia boasts a prime location near popular attractions, including Maymont, the University of Richmond, Short Pump Town Center, the Lewis Ginter Botanical Garden, SkateNation Plus and Innsbrook After Hours. Richmond International Airport is just 25 miles away. Settle into your apartment-style suite featuring a fully equipped kitchen, luxury bedding, complimentary high-speed Wi-Fi and separate areas for living, dining and sleeping. Wake up refreshed and start your day with a meal at our complimentary breakfast buffet or get a grab-and-go option from In a Pinch Market®. Stay active during your visit at our on-site fitness center and take a swim in our seasonal outdoor pool. If you're traveling with a group for a business or social event, take advantage of our special group accommodations rates. Business and leisure travelers will feel at home in Virginia at TownePlace Suites Richmond.
9.2 Excellent
Pros: The only complaint I have is with the stove it was not working properly at high temperature took me 3 hours to cook fried chicken door broke and the oven did not cook my biscuits other than that excellent service
Cons: Excellent service
10.0 Excellent
Pros: Staff members were all very friendly and helpful.
Cons: I was on the first floor below some active kids and there was a fair amount of thumping. Fortunately they went to bed early. I did not complain to the staff about it.
8.8 Excellent
Pros: It was a good location for us, as we were visiting our 28-year-old son, who lives and works in Richmond. We typically stay in the city when we visit, but we were going to a John Gorka concert at the Unitarian Church in Glenn Allen, so we wanted to be outside the city. We also picked up a small brochure for the Silver Diner at your hotel and ate their with our son, who happens to be Vegan. The Silver Diner was AWESOME! It was perfect for us because it satisfied everybody (vegan and non-vegan). We liked the location because it is close to restaurants and other amenities and we enjoyed the peace and quiet OUTSIDE of Richmond. We will likely return. We also liked having a kitchen!
Cons: There really wasn't anything we didn't like.
10.0 Excellent
Pros: I like that the beds were soft
Cons: N/A
9.0 Excellent
Pros: I like the room very much! It is very clean and very beautiful!
Cons: The shower place is not very good. Water flow to the toilet area and make it wet.
10.0 Excellent
Pros: The staff was excellent and very informative. I would recommend this hotel to others.
Cons: We enjoyed everything about it, we don't have anything negative to say about it.
6.0 Good
Pros: Very wuiet
Cons: Room smells bad
4.0 Okay
Pros: N/A
Cons: I. The shower near the soap dispenser was hair, and not my hair. Also, there were items under the bed, which I assuming was left by the previous guest.
8.3 Excellent
Pros: The staff was very friendly and answered all my questions.
Cons: Not really anything to change. Definitely no issues.
10.0 Excellent
Pros: The staff is extremely friendly, the rooms are very comfortable and I must say it is my favorite hotel in Richmond to stay at.
9.6 Excellent
Pros: It was clean. Didn't get to eat breakfast. Check out at 12 but breakfast ends at 10 am. Nice full kitchen. Like it had a sleeper sofa we could put our 4 yr old old. Def bring another blanket for sofa bed. The ones they provide are thinner. They provide full bottles of shower gel, shampoo and conditioner with tea tree oils connecters directly in the shower. the hotel was quiet and out of the way from traffic ECT.
Cons: The only issues we had was that there was a slight smoke smell in the room. The kitchen water faucet was backwards, hot in right and not the left like usual. Also bring your own drinks etc. I got 2 20 oz bottles of pop and a apple juice and they charge $10. That's highway robbery. They don't have any disposable cups and a glass in the bathroom. Not sure how it if it had been cleaned right. It has streaks which led me to think it had been hand washed and dried. Def not sanitary.